12676 comments found.
Hi, I have set 4 products per row in category page, the page shows 4 products first row but 2 product second row, please check the screenshot.
https://paste.pics/d08f2cba73c87dda327f48707bc23d00How to fix it?
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi, I have send a email from envato backend to you, please check the mail. Also you can check https://paste.pics/f9b8a9507d5d350759fc7d9d2c6b89bb Product Grid should be 4 products per row, but it is 2 products per row.
Thank you. 
Disable this option in Theme Settings -> Product archive -> Product styles https://gyazo.com/2d503a7ab25329cf5832d14aeaa228c2
Hello dear friends! Thanks a lot for great sales!
Is it possible to request feature?
Here is it – Free Shipping progress bar
I see it in Goya theme (in product, cart and checkout page) and will be cool for Woodmart users too.
Read more ar: https://goya.everthemes.com/help-center/free-shipping-progress-bar/
Hello,
Thank you for contacting us!
Yes, it is already among our feature requests. We can’t say when we will implement it but it will be a part of our theme one day
Kind Regards
Hi,
Thank you for being interested in our theme and contacting us!
Yes, you can display them as dropdowns for your categories items on the shop page. Or you can display only subcategories of the current category that you visit.
Kind Regards
I alreday have a live site and would like to import demo without posts, pages and dummy products. I want to import only the main header and customizer settings
Hello,
Sorry, but the dummy content can’t be imported without pages and posts. If you want to import the header only, you can create it based on predefined layouts via Header builder -> Add new. If you have any additional questions, please, create a topic on our support forum and we will help you.
Kind Regards
Hello, I have question about the mobile layout options for this theme.
How do I customize the mobile interface? I see where I can customize the ‘Mobile Bottom’, but not the mobile layout itself. I would really appreciate any help I can get, as when I go on my website’s mobile site I can not add links for the menu options.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello,
Bit Urgent: Wanted to place order for Woodmart Theme purchase, but before that, looking for a clarification from your side-
I read, that it’s been suggested to existing Woodmart customers to install Woodmart Theme over Fresh Wordpress installation. But, in our case, it is not possible. Wanted to know
1) We are already using one another Author’s Theme (from the marketplace) currently, with his default set of Plugins.
So, in this case, what you suggest. We can deactivate their Theme and activate Woodmart, but cannot on Fresh Wordpress installation for below reasons too.
2) We have already installed Demo Content while installing their theme.
What shall we do.
We can Remove Demo content, except just these pages. Like Home, Contact Us, About Us, and few Product pages (these we ourselves created). We can copy content (from Text) option for Contact Us, About and Home pages, to be on Safer side.
But, wanted to know your suggestions.
3) During Woodmart and Demo content installation, will our Home page be replaced with Woodmart’s Home page (from Demo content). We want this only, means want to be replaced, so that we will only have to update the Slider images and few other things (from our existing home page).
4) I hope Menus under Main menu won’t be an issue. We will only have to define our Existing Menus from the Layout. And it won’t create any issues. Isn’t it.
5) We have already submitted our site on Google, so we cannot Clear existing wordpress installation and reinstall Theme on Fresh Wordpress. In this case, how shall we proceed.
6) Very few plugins are already Activated, so far. That are common in between his theme and Woodmart.
So, do you still suggest to Deactivate those Plugins (list below), or do we need to completely Uninstall those Plugins too, before installing Woodmart.. Or we can let them as it is.
Currently installed ones are -
Yoast SEO
Yith – Wishlist and AJAX flter (I think, this will not be required, once we installed your theme, as woodmart has got inbuilt features)
Contact Form 7 (This is common)
WCFM
Woocommerce (this is common), and Woo PayPal payments
WPBakery Builder (this is common)
Lastly, their own Theme core functionality plugin (which we can remove)
We are mainly concern about Woocommerce, as we have configured it a lot, by preparing multiple Classes and zones and other settings. Also, prepared and configured 3-4 contact Forms. So do not prefer to uninstall this too.
Please suggest, in either case
Regards
Hi,
Thank you for being interested in our theme and contacting us!
1. Yes, you can install it on your working website. But we can’t guarantee that our Dummy content will be imported without any conflicts with your existing content.
2. Sorry, but we can’t give you advice on this matter since we don’t know how your previous theme works.
3. As mentioned in point 1, we can’t guarantee that the dummy content will work without any issues if you don’t have a clean installation.
Other points have the same answer. It is not possible to predict how it will be imported and how will work with all your old content and plugins. Feel free to contact us if you face any problems and we will do our best to help you.
Kind Regards
Hi, do you have specific documentation or video for Woodmart theme regarding on how to put the custom fields php code blocks properly into which exact theme template file and what rows exactly to work seamlessly with your theme ? Thank you,
Hello,
Currently, we don’t have such documentation or video for our themes.
Kind Regards
Hola! ¿Cómo puedo dejar la configuración del menú igual en todas las páginas? Con el móvil desde el home si veo todas las páginas pero desde otras páginas (ejemplo “contacto”) se cambia las páginas del menú al ver el desplegable.
Hello,
Please clarify how to reproduce the problem and attach some screenshots for a better understanding.
I will do my best to help you.
Kind Regards
Menú de Home desde móvil: https://prntscr.com/20iwlp6 Menú de cualquier page desde móvil: https://prntscr.com/20iwmjv
Quiero que todos los menús desde el móvil se vean como el Home desde el móvil.
Hello,
Please, make sure that you have enabled the “Make themes work multilingual” option in WPML->Languages.
https://gyazo.com/e745b1d817a0dad1db3217f464c43c55Kind Regards
No entiendo que tiene que ver el idioma con la configuración del Menú. ¿Dónde puedo acceder a WPML > Idiomas????
Especifico los problemas que tengo:
1) mobile bottom navbar no me aparece en algunas páginas de mi web. 2) el menú desplegable cambia el contenido en diferentes páginas. 3) ¿cómo poner submenús en el menú categorías para el móvil?
Hello,
On your first screenshot (https://prnt.sc/20iwlp6) , the mobile sidebar is translated but on other pages, it isn’t (https://prnt.sc/20iwmjv), so it means that is a problem with translator.
Please provide login access for your site’s WordPress admin panel via the contact form on our profile page. I will check your issue and find a solution.
Kind Regards
I cannot change woodmart logo in tracking order page.Help me
Hello,
In order to change the header logo, navigate to WoodMart -> Header Builder -> edit the “Logo” item and upload a new image.
https://monosnap.com/file/B6pxBhkgS61P64cVrgQchasx1XywmX https://monosnap.com/file/BKSo8gQCvGHatP9JhmUsjmOpZVRtJ8Kind Regards
Hello,
Is it possible for a user to add a product to his wishlist and set the price, so that if the price is according to his requirements he will receive an email? Thank you.
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Dear Support Team, Sir I have a mistake. When develop my site create a net problem. My purchase code uses than 3 times. It is sorry to say I am New this field. I don’t know this rule. Honesty I say This ” woodmart” theme not sell or distribute any other site or person. Please Check it. If I any crime Your team action it. So, Hardly request to your team please solved my activated Code or Licence Key. May be not sure ,Now This Time I have new activated Code or Licence Key. Already, I Informed Envato Market. Request No. #2561298 So, Please Sir help me. Best Regards A.Q.M Ferojule Hoque Treadeal Bangladesh
Hi,
Thank you for being interested in our theme and contacting us!
Don’t worry, just go to your account on the xtemos.com website and remove your old activations that are no longer used. If you have any difficulties, please, send us your purchase code and we will do this for you. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
1. Your product style should be availble to set different between mobile & desktop, there are certain things which is not available can you make a similar demo like this with slider to be enabled for swatches https://t.ly/Iv5K.
2. How we can completly remove the animation like or accordian etc.
3. product style should be configuratable what to show what not to show otherwise it need css changes.
Hi,
Thank you for being interested in our theme and contacting us!
1. There is a similar layout with a slider on mobile devices and you can check its demo here https://woodmart.xtemos.com/shop/furniture/scelerisque-pulvinar-ligula/?opt=images_col2
2. Do you mean to remove animations globally through the site? There is no such option in our them, unfortunately.
3. We are working on our Drag & Drop product page builder that will be introduced in our next theme update.
Kind Regards
Hi
Thanks this theme is great highly customizable, I don’t know any other theme providing such funcationality, but check Journal 3 for Opencart which is flawless and have unlimited features through which you can customize by anymean, so far drag & drop product page will be helpful, will buy once update comes up.
Thanks.
Thank you very much for your comment!
hi, The Ajax cart in the header does not work properly. When we increase or decrease the product, it does not change until we refresh. This problem is also present in your demo
Hello,
We have just checked this on our demo and it works correctly. Please, check this small video example https://gyazo.com/b7b8e441b210443e63a4c0e4e0c5062c
Kind Regards
please check this image : https://ibb.co/nDzyKgB I mean the number of order items.
Yes, it is a bug in our theme that is going to be fixed very soon. Thank you for the report.
This problem still exists on mobile :((
Please, clear your browser cache on our demo and check again. Anyway, this bug has been already fixed in our latest update.
hi i test drive this theme and in menu can add image for each item but not showing uploaded image in site menu?? i need this feature and can fix it before buy theme?
Hello,
Images uploaded to menu items will be displayed as a background for its dropdown. Here is a screenshot https://gyazo.com/9d42ba0cdd8bfde313c0b0a3dc6acced
Kind Regards
Hi dear friend
In the product archive section, when the images are not the same size, the image box is placed like this https://s20.picofile.com/file/8444064976/pic1.jpg If we want to be in the middle like this, what code should we add? https://s20.picofile.com/file/8444065084/pic2.jpgThank you
Hi,
Could you please send us a link to your website where we can see this issue? We will try to prepare a custom CSS code for this.
Kind Regards
Try to add the following custom CSS for desktop devices only in Theme Settings -> Custom CSS. Also, disable the masonry grid on the shop page in Theme Settings.
.product-grid-item .product-image-link img,
.product-grid-item .hover-img img {
min-height: 390px;
}
Thanks for your response After adding the code and changing the display, the boxes became the same size, but the square images were drawn in the height direction instead of in the middle of the box. https://s20.picofile.com/file/8444180976/pic3.jpg Please check and guide Thanks
Sorry, try to replace that code with this one
.product-grid-item .product-image-link img,
.product-grid-item .hover-img img {
min-height: 390px;
object-fit: contain;
}
Can i install your theme onTig Mig Welder website? This is affiliate website.
Hello,
Our theme can be installed on any website built with WordPress and WooCommerce.
Kind Regards
Hello
I am unable to View the Cart page as well as Checkout. Because, whenever I Add any product to Cart, the Sidebar of Cart opens up. And from there, when I click View Cart button, it says – Your Cart is Empty”
Similarly, for Checkout button.
Due to this, I could not see how it shows up and works.
Is such functionality been disabled from backend. If so, can you please make this enable, so that we users can check.
I tried with various products from Default Demo, but it happens with every product I tested with.
Please enable the PayPal button or Checkout also, so that we can see how button is integrated and how it will work.
Wanted to know, will PayPal button have the same Theme color styling layout also, so as to match the color scheme. Or else, it will be having its own traditional Golden or Blue button
Thanks
Hello,
Thank you for contacting us!
You need to close ThemeForest bar and test our theme demo directly from here https://woodmart.xtemos.com/
Kind Regards
Hello,
Pre-sales questions -
1. Can I add extra tabs for single product? Example -
Description / Additional Information / Delivery / About Brand
2. Can I add logos (at the bottom) in the cart sidebar?
This will display payment methods.
Thanks
Hello,
Thank you for contacting us!
1. Yes, you can add one extra tab for products globally and one tab per product in our theme.
2. You will be able to do this with a simple PHP code.
Kind Regards
Hola! ¿Como puedo poner a cada categoría un encabezado diferente?
Ya está solucionado, gracias.
Hello,
We are glad that you sorted it out. Let me know if you need any further assistance.
Have a nice day!
