1054 comments found.
Online installation can’t be demo data
Hello,
For support please contact us with more details about the issue via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hi i`m interested in your theme , i can’t seem to find a sample with a submenu item with two lines, is it possible to add a big name? the submenus from my client are really long and i wat to know if , based on a three column sumenu, it automatically turns in a two line item . thank you
Hello,
Thank you for your interest in Essentials theme 
You can add long text in sub-menu items normally (the text will be displayed on multiple lines if it exceeds the dropdown menu width).
If you have questions about different specific cases please send us more details or examples via the contact form in our profile:
https://themeforest.net/user/pixfort#contact
Kind regards,
Hi, I love the theme! My old theme had a similar blog style layout where you can display certain blog posts by categories. But, I could sort or filter by tags. I am hoping there will be plans to add the same functionality to the essentials theme!
Hello,
Thank you very much for your feedback We replied to your message on pixfort hub.
Kind regards,
Hi! When I run Screaming Frog on the website, using the theme, it renders no content at all. It seems like this theme is not compatible with SEO? Going over to this theme from my previous theme, could serve fatal in terms of Google ranking?!
Hello,
For support please contact us with more details about the issue (website link, screenshots..etc) via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
i have 2 website can i use this them for my 2 websites?
Hello,
Thank you for using Essentials theme
All themes on themeforest are under the same license which requires one Regular license for each one end product for yourself or for one client (1 license = 1 end product = 1 domain), therefore installing the theme on different domains will require a license for each domain.
Currently themeforest doesn’t have a multisite license, for more information about themeforest licenses you can check their licenses page:
https://themeforest.net/licenses/standard
For more information you can also check this article from our Knowledge base:
https://essentials.pixfort.com/knowledge-base/theme-license-details/
Let us know if you have any other questions!
Kind regards,
Wonderful product! Is it possible to change the background color of individual pages? Instead of one global color like the setting in Theme options – Pages -General – Custom background color? Thank you!
Hello,
Thank you very much for your feedback and for using Essentials theme
As you mentioned, for page background color, you can choose a global background color from the Theme options for pages in a specific category (normal pages, blog, shop, etc..).
If you’re looking to change the background color for a specific page, you can change the background color for the sections of that page to choose the color you want (at the moment there’s no direct option to choose the background color for a specific page).
For further support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
How can I change the default spacing around the header logo? I’m using the boxed option, but the custom logo is adding too much space to the top and bottom of logo, creating a rather oversized header container. I realize others have asked for something similar to this. I don’t know if I’m asking this right, but how can I use theme options (or something similar) to modify CSS to accomplish this with a static header box height?
Hello,
For support please contact us with more details about the issue (website link, screenshots..etc) via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
hello, how to change woocommerce single pdoruct blocks? eg: the header is at the top. Which file should I intervene?
Hello,
For support please contact us with more details about the issue (website link, login information, screenshots..etc) via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
hello again. I don’t think there is an answer to my question. Do I have to enter your system for this?
Hello,
We replied to your message on pixfort hub.
Kind regards,
Hello. Is it possible to just purchase the icons used in this theme by themselves?
Hello,
Could please send us which icon set you’re referring to via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
I want to ask this question before purchasing your theme, is the elementor a PRO one or FREE VERSION?
Hello,
Thank you for your interest in Essentials theme
The theme uses the Free version of elementor plugin.
Let us know if you have any other questions!
Kind regards,
Hi can i have shortcode for your ajax cart in the product page?
Hello,
Could you please contact us via the chat tool in your pixfort hub account with more details and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
I would buy it if has an option of being given white label. May I ask why is that you don’t provide white label when other builders does?
Hello,
Thank you for your interest in Essentials theme
Currently we don’t have a White Label version of the theme, however, we may try to provide it in the future.
Let us know if you have any other questions!
Kind regards,
Thank you for the clarification
You’re welcome
Hello there. I want to buy this product, but can I use this theme on my other websites after I buy it? Will I need to buy another license?
Hello,
Thank you for your interest in Essentials theme
All themes on themeforest are under the same license which requires one Regular license for each one end product for yourself or for one client (1 license = 1 end product = 1 domain), therefore installing the theme on different domains will require a license for each domain.
Currently themeforest doesn’t have a multisite license, for more information about themeforest licenses you can check their licenses page:
https://themeforest.net/licenses/standard
For more information you can also check this article from our Knowledge base:
https://essentials.pixfort.com/knowledge-base/theme-license-details/
Let us know if you have any other questions!
Kind regards,
Hello. This is a pre-sale consultation. I want to change templates, but I usually do web changes in a staging. (like a wordpress mirror). Would there be problems with the license and functionalities if I have the template in the original installation and in a staging? Could that cause problems with imports?
Example: staging.myweb.com (subdomain). -> myweb.com
We also usually do web style testing on a local installation. Is it possible that the template could be on a local install as well?
To finish … Is the template compatible with Learndash?
Hello,
Thank you very much for your interest in Essentials theme
You can install and activate the theme on 1 domain and its subdomains/subdirectories using one license as long as they are related to the main website (the same company/business/product…), therefore, your example will work fine (you can install and use the theme on staging.myweb.com and myweb.com at the same time).
Note: it’s not possible to activate the theme locally and on an online domain at the same time (this will require 2 licenses), however, you can install the theme for website development stage locally, and before moving to your online production domain, you just need to deactivate your license from the local development domain and its subdomains/subdirectories (WordPress Panel > Essentials Dashboard > Deactivate theme), and once you moved your website to the production domain, you can reactivate the license from Essentials Dashboard in your production WordPress dashboard.
For more information you can check this article from our Knowledge base:
https://essentials.pixfort.com/knowledge-base/theme-license-details/
The “Learndash” plugin was not tested with the theme. However, Standard WordPress plugins should work normally with the theme (unless there is an issue with the plugin or if it has specific requirements to function).
Let us know if you have any other questions!
Kind regards,
Hi! I am updating my website soon and your theme is probably my top choice! I am using WPindeed Ultimate Membership Pro for all my memberships on my site. Do you foresee any code conflicts with this plugin? I really hope not, because the Essentials theme is what I’m looking for!
Hello,
Thank you very much for your interest in Essentials theme
This plugin was not tested with the theme. However, Standard WordPress plugins should work normally with the theme (unless there is an issue with the plugin or if it has specific requirements to function).
Let us know if you have any other questions!
Kind regards,
Hey I purchased the theme, can i use the same license on another subdomain?
Hello,
Thank you for using Essentials theme
All themes on themeforest are under the same license which requires one Regular license for each one end product for yourself or for one client (1 license = 1 end product = 1 domain), therefore installing the theme on different domains will require a license for each domain.
Currently themeforest doesn’t have a multisite license, for more information about themeforest licenses you can check their licenses page:
https://themeforest.net/licenses/standard
For more information you can also check this article from our Knowledge base:
https://essentials.pixfort.com/knowledge-base/theme-license-details/
Let us know if you have any other questions!
Kind regards,
Hey guys, still the best theme out there, got +10 licenses by now. One feature I am missing, though, (or simply unable to create) is this: I want to put icons/dots positioned absolute on an image and display boxes with a line of content when I hover them. Pretty much like an “image map” in the old days or just like here ( https://demo43.atiframe.com/ ). Is there any essentials element I could adjust use for this? Thanks!
Hello,
Thank you very much for your feedback, we really appreciate it
Currently this custom element is not available, however, we will try to add it in future updates.
At the moment, to add it into your website you can check the external third party plugins that provide this functionality depending on your needs.
Kind regards,
Many thanks. In the meantime I will solve this via the “hotspots” widget in Elementor Pro
best regards
You’re welcome! If you need any further assistance you can contact us anytime via the chat tool in your pixfort hub account and our team will be happy to help
hello. is it support RTL?
Hello,
Thank you for your interest in Essentials theme
Currently RTL (Right to left layout) is not available in Essentials, we might try to add it in the future.
Let us know if you have any other questions!
Kind regards,
i noticed the knowledge base theme doesn’t have a forum, is this available for this theme or installable?
Hello,
Thank you for your interest in Essentials theme
The knowledge base demo is dedicated mainly to provide articles for your users, therefore, it doesn’t have forums, if you’re looking to have more support tools you may add them depending on your needs.
Kind regards,
Hey guys, fine?
I’m not able to disable activation, does it save something to the database? It keeps showing the information “Error, couldn’t deactivate the theme!”
I installed it in a subdomain of our site for testing and I can not disable..
I’m also unable to import the templates, the import does not take 5 seconds, and already warns that it has been completed, 5 seconds to import ALL the content?
There’s something wrong.
I’ve done everything, deleted the theme, reinstalled, did the same with plugins and nothing solves.
Hello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Ah ok, sorry and thanks for reply!
You’re welcome
