25 comments found.
How I make (draw & integrate) my own table floor plan
Hello,
You can create new schemes in Cafe (WP Dashboard) > Add New. Just upload the featured image, specify the name of your cafe/restaurant and draw tables markup. Use [table-reservation] shortcode to output your cafe scheme on a page.
Plug-in’s settings are accessible in the Cafe (WP Dashboard) > Settings tab.
Regards
Stuck on installing Demo at > Thumbnails 92%
Hello,
Thank you for getting in touch with us!
In case demo data installation is stuck and you see “Error load data from the file … ” error message, you can manually install it by downloading the demo.zip archive from our server https://demofiles.axiomthemes.com/giardino/demo.zip. Extract the archive to demo/ folder and upload this demo/ folder to wp-content/themes/giardino directory.
Regards
Is there a way to ad guest number? so a 1 person for a 4 person table should not work
solved
Well done!
In your documentation, you say that you use Table Reservation but the plugin has been closed since 2019! https://wordpress.org/plugins/table-reservations/
What have you done since then? Is this theme still supported?
Hello,
Thank you for contacting us!
While the original Table Reservations plugin has been closed, we’ve integrated the reservation functionality directly into the theme and thoroughly tested it. Everything works fully as shown in the demo, and the theme is actively supported by our team.
Regards.
That’s great to hear! I would also like to ask about the bookings, are they stored in admin? Does it notify the customer by email or sms? How does it work? Is there a demo admin to look at?
Thank you in advance!
Yes. Plugin settings are accessible in the Cafe (WP Dashboard) > Settings tab. The email is sent to the customers. You can create new schemes in Cafe (WP Dashboard) > Add New. Just upload the featured image, specify the name of your cafe/restaurant and draw tables markup. Use [table-reservation] shortcode to output your cafe scheme on a page. Please check the screenshots: https://tinyurl.com/27ebzxol , https://tinyurl.com/2ywujcq7 , https://tinyurl.com/2dmqleal
Regards.
Getting critical error when I try to edit pages. I can only edit my pages after I disable the Revslider plugin. If I try to edit any Wordpress page with revslider plugin active it gives a critical website error.
Is there a code fix I can add to revslider.php?
Giardino v.1.1.0
WP version 5.8.1 5.0.0+ PHP version 8.1.16 7.0.0+ MySQL version 5.7.38
Slider Revolution Version 6.2.23
Hello,
Thank you for contacting us!
Our Tech support team will gladly offer you a quick fix. Please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body.
Regards.
How to change the navigation background image?
Hello,
Thank you for choosing our theme!
If you mean the background color of the drop-down menu, it can be easily changed in the admin panel: Appearance -> Customize -> Colors https://giardino.axiomthemes.com/doc/#customizer_settings_color_scheme
Could you please submit a request at https://themerex.net/support/ for our technical support team and specify what background you would like to change? Any links and screenshots are much appreciated. Our Team will be happy to provide you with step-by-step instructions on how to make all the needed changes.
Best regards.
Hi,
When using your theme the WP Bakery plugin is unresponsive, the pop ups for the Frontend editor do come up, but stay white.
Can we resolve this if I extend my support? Is this a known issue?
Looking forward to your response.
Erik
Hello Erik,
Thanks for reaching out to us!
The issue can be caused by the outdated versions of the bundled plugins. Please ensure that WPBakery and all the bundled plugins are updated to the latest version with Themerex Updater included in the package. Feel free to follow these instructions: http://giardino.axiomthemes.com/doc/#installation_theme_update
Besides, please disable Gutenberg Editor in WPBakery Settings.
In case you come across any difficulties, just submit a support ticket at https://themerex.net/support/ using option “Presales Question” and provide the name of the theme in the message body. Our Tech support team will help you as without support renewal.
Regards.
Theme is Incompatible with WordPress 5.7.2 WPBakery Backend is Broken. Instagram feed Plugin throws 100s of Errors.
Hello,
Thank you for contacting us!
The theme is compatible with WordPress 5.7. To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://giardino.axiomthemes.com/doc/#installation_theme_update
Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
There is incompatibility in 5.6
jQuery.fn.load() is deprecated in Plugin: ThemeREX Addons /plugins/trx_addons/js/trx_addons.js
Could you please fix that ?
Hello,
Please make sure to update all bundled plugins using Themerex Updater plugin: http://giardino.axiomthemes.com/doc/#installation_theme_update This will solve the problem. If you have any further questions, please submit a support ticket at https://themerex.net/support/. Thank you!
Regards
I don’t see the Testimonials on the Dashboard Menu. Can you please navigate me?
I fixed this, but now the event caalendar is not working anymore. Help please
Hello,
Thank you for choosing our theme!
Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.
Thank you!
where I could see the performance of woocommerce live, please, from the order to the payment, it does not appear anywhere
Hello,
Thank you for contacting us!
The theme does not include WooCommerce. However, you may try using it. Making the plugin fully compliant with the template will probably require additional customization of the source files. If there is a need, our Customization studio may help you with that. To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.
Regards.
Hello again.
I´ve just bought your template and when i´m trying to install some of the plugins give errors ( below the message in spanish when trying to instal WP Bakery) Descomprimiendo…
Instalación de Plugin: WPBakery PageBuilderInstalando el plugin…
La carpeta ya existe. /homepages/22/d690453851/htdocs/clickandbuilds/Elpozodelossabores/wp-content/plugins/js_composer/
La instalación del plugin ha fallado.
Plugin no activado. Se necesita una versión superior de WPBakery PageBuilder para este tema. Por favor actualiza el plugin.
Could you help me please?
Hello,
Thank you for choosing our theme!
It means that the plugin folder already exists on your server. Please remove it from wp-content/plugins folder and install the plugin again.
If the issue persists, please submit a ticket at https://themerex.net/support/ – and provide your website login details, our Tech support will provide you with further assistance.
Regards.
I opened the 759 ticket yesterday, please take a look ASAP. Thank you
Hi, still working in this project, I need to deactivate in mobile menu the “search option”, but can not find it, it is not a widget… Also in menu mobile view I need to show the phone number, but same as before, can not find where to do this. Could you help me, please. Thank you
test environment is this https://pozo.controlmtest.es/
Hi,
Technical support is provided via ticket system. Our support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/. Thank you!
Regards.
Hello. I´m interested in your theme, but can see there are no updates since 30 July 19. Are you still giving updates and support? I really would not like to buy theme, and later could not update premium plugins or not receive your support anymore. Thank you!
Hello,
Thank you for your interest in our theme!
Sure, this theme is still supported and will still be updated in the future. We do our best to provide bundled plugin updates within theme update, however you can receive them any time via ticket system at https://axiom.ticksy.com/
Regards.
Thank you, I will consider it. 
One more dude, it is possible to configure a top menu section or module for showing social media icons and phone number? Has the template configuration this option to create a “menu top”. Thank you again
Thank you very much
I love this theme, but the files don’t have the example slider – can you provide a link to the sample slider for the home page?
Hello,
Thank you for choosing our theme!
You can import demo slider under Theme Panel > Theme dashboard – Install demo data.
In case you need further assistance, please submit a ticket at https://axiom.ticksy.com/ – our Tech support will check the issue for you.
Regards.
This looks great, can you link to the ‘Table Reservations’ plugin included as I can’t find it? Thanks
Hello,
Thank you for your interest in our theme!
Table Reservation plugin (free version) is included in the theme package.
Regards.
Hi there,
Are you able to provide a custom Food Menu layout by any chance? I am looking to have a Food menu whereby each Header i.e. Starters etc have below 2 or 3 columns with names of dishes, description and price (without photos but in the current text design you have on your demo)? Basically I want customers to view the full food menu without needing to select headers (I have about 7 headers to add).
Website otherwise looks great and easy to navigate in the demo page
Look forward to your reply
Hello,
Thank you for your interest in our theme!
The theme is built with user-friendly WPBakery page builder and it offers lots of options. You can easily create the desired layout with this builder for your menu.
Regards.
Awesome job. Congratulations
Thanks! 
Wonderful Work axiomthemes GLWS
Thank you!
Really elegant! Good Luck With Sale 
Thank you for your comment!
Great Work, Congratulations GLWS
Thanks a lot!
