39376 comments found.
Great theme. I already purchased the second license for another project 
Could you guys please add OnlyFans to the social media profiles (icon + link input field) with your next update? Would be great
Hi,
We appreciate your continued business.
You can add custom social icons under Global Options > Social Media > Social Media Icons for this.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
I’m want to build a directory website using Avada as the theme. Your suggested plugin is GeoDirectory. Wondering if another plugin, Directorist, will work just as well. It has a few more features that make it a better choice for me.
Hi,
We haven’t officially tested that plugin with Avada – however, any properly coded plugin should work with Avada without issues so you can give it a shot and see if it works for you.
Thank you. – Abbas
Hello! Avada advises this problem … It does not take the color of the icons … Could you help me? Thanks
Warning : A non-numeric value encountered in /home/guacama/public_html/guacanueva/wp-content/plugins/fusion-builder/shortcodes/fusion-fontawesome.php on line 152
Warning : A non-numeric value encountered in /home/guacama/public_html/guacanueva/wp-content/plugins/fusion-builder/shortcodes/fusion-fontawesome.php on line 153
Warning : A non-numeric value encountered in /home/guacama/public_html/guacanueva/wp-content/plugins/fusion-builder/shortcodes/fusion-fontawesome.php on line 230
Hi,
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Where is the changelog for the update from 23 November 21?
Hi
No changes were made in the Avada theme. If you are referring to the date on Envato, that indicates an update in our product sale setup which in this case is the ongoing sale and relevant images for it. This is not related to an update of the theme
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Facebook widget is missing, it does not work properly. We already try to reduce the widget width without success. It may be a fix on next version.
Hello @melhorweb
There could be various reasons for widget not working as expected and you should be able to get an idea by checking the console and seeing if any error is present there, however in order for us to take a closer look into this we need you to please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Hi There!
I would love to buy the theme, but first I need to know a few things about Yoga demo:
1. The users can register and buy courses using the woocommerce? 2. Can I create a week scheedule with all the courses linked where only the people who bought it could get access to them?
Regards,
G.
Hi
1) The users can register and buy courses using Woocommerce
2) It would depend on how this is would be setup. If this is just a digital product like an e-book then then you can easily sell it via Woocommerce. If you need to this to be like a course that users can get access to when they pay, then this would need custom code or a plugin
We would be delighted to have you as a part of our growing community!
Thank you, Shaminder
Hello!
Thanks for your answer, I would love to buy evada and join your community but I need the option that users can get access to courses when they pay. This could be done with Wordpress roles?
Hi,
Yes, for that you can use a plugin like WooCommerce or a good Courses plugin that’ll limit access to the content unless the user has registered or paid.
Thank you. – Abbas
Hi! Can i use my old licence for my new site on new domain? The old site with that license no longer exists.
Hi
I would request you to please get in touch with us via a support ticket and we can make checks for your license.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
Hello Avada Team,
RE: HELP! EDITING PAGE IS RENDERING A ‘FAILED TO OPEN PAGE’
I have the grandfathered support and just put in a support ticket about this and it disappeared, so seeking help here.
I just did a fresh install of WP and the yesterday’s version of the Avada theme for my domain. When I go to any page or post to click on edit—I get a white blank page with ‘failed to open page’. I believe the Avada Builder is causing the problem because after deactivating it, I could edit with the basic WP feature.
I don’t have many plug-ins installed outside of Slider Rev and Contact Form 7.
Could you advise on resolution? Really appreciate any help.
thanks, Troy
Hi Troy
Your tickets have not disappeared and they can be seen by our support team. We will be responding to your query shortly
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi there, the Forum website/theme seems to be broken. Also on your demo site. It looks like an issue with the font: https://avada.theme-fusion.com/forum/forums/board/android/ On my own installation the header navigation shows the same font (looks like times new roman) and icons are broken for me. I wonder if it’s all related to the same issue.
Hi,
Thank you for reporting this. I’m checking with our team about this.
Thank you. – Abbas
Ok Thanks!
You’re most welcome
Hi,
I would like to purchase 8 licenses is it possible to have an addtional discount?
Hello @danos5d5
Our black Friday sale is already on and you can grab Avada at $39 only instead of its original price of $60, we suggest you to grab this offer while it lasts, there is no other additional discount on bulk purchases that can be offered
Thanks
-Ammar
Can I customize single product page
Hi
Sure. In Avada we offer a layout builder to customize single product pages. We do have a documentation on this too. Please check the link here
We would be delighted to have you as a part of our growing community!
Thank you, Shaminder
I’ve just bought this theme yesterday and now I see the BLACK FRIDAY SALE. I want to crying :((((((((((((((((((((
Hi
I do understand but sales are created in tandem with Envato and we can not really have an exact specific date on when it would start.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
I have bought another license of Avada, a couple of days ago, purchase says 6 months support included, but my account says it has expired. I need help
Hi,
Please log out of our support area and then log back in and you should be able to see the updated support status.
If there are still issues, please send us a message with your issue description using the form here http://bit.ly/2NJoU51 and we’ll get back to you shortly.
Thank you. – Abbas
Great, fixed it, thanks
Glad to hear that.
Thank you. – Abbas
Hi, can I purchase one product and then build many site.
Hello @shine1488
Regarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.
If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here → http://themeforest.net/licenses/terms/regular
Thanks
-Ammar
Hey, i love your theme and it looks sooo good. But now i have a problem with the avada form. I’ve added the “checkbox field” with 4 options. When customer send the form and choose 2 options the submitted email don’t show any of the options. In my Email is just the field label, no options that were chosen by the client. Can you help me please?
Hello @webteesign
If you do not see any value from the form coming in, you need to make sure that those fields have proper field label and field name assigned to them, without them you can not have the values properly submitted, if you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Duplicate
Hey, thanks a lot for the quick reply. Is it possible that Shaminder reupload the screenshot. I can not see it anymore. Because i already gave the fields names. Thanks a lot
Hi,
As this area is not a support platform and is meant for pre-sale queries/generalities, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Hey Abbas, yeah i know that here is no support. But look the other comments above, there you also gave css and code for helping clients. And i’m also a client, i just want to see that screenshot. I think that would help me a lot, because i named every label and field names and it doesn’t work. I don’t know what im doing wrong. Thank you!
Hi,
We’d need to login and check your setup as it relates to your form configuration and is more involved.
You can reach us via the form on this page: http://bit.ly/2NJoU51
Thank you. – Abbas
There is error occurred when i import pre built theme in Avada??
This error occurred when i import from pre built templates
This error occurred when i choose All from theme import
This error occurred when i select one by one from theme import options
My configuration is all right with PHP
My configuration is all right with WordPress
please resolve this issued as soon as possible.
Thank You
Hello @Stackett
This can happen if there are some issues related to server/hosting despite all the configuration being right, this is something that is very setup specific and we will need to take a closer look into your setup, other than that you can always use our alternate method to import the demo and it is mentioned in our document post here => https://bit.ly/3DMB0DZ
Incase the issue is still present, please know that you have a valid support account and should be able to open a support ticket with us following the link below.
Click Here to Get Avada Support
Thanks
-Ammar
Where can I get a picture of a man wearing blue and holding 3 wrench on the ‘mechanic’ theme main page?
Hi
With over 85 demos and hundreds of images, it is difficult for us to keep track of every single image used on our demos. You can try doing a reverse image search using google images and you can check our documentation here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Pre buy question::::::: I got many sites, so if i buy this builder – i can use it on all my sites
Hi,
Avada is a one time $60 purchase – good for use on a single website/project. You get free updates for life.
One license is required for each live/production website that you use Avada on. So e.g. if you need to use Avada on a second website than an additional license is required.
For more info on licensing, please see our post here.
Thank you. – Abbas
Hello.
I just purchased Avada.
I have a question about how to handle the license code.
I would like to build it first on a test site (domain A) and then deploy it to my main site (domain 
.
In that case, can I install Avada on the main site (domain and then enter the license code without any problem?
After migrating the data to the main site, I will delete all the data from the test site (domain A).
It was garbled, so I’ll rewrite it.
I have purchased Avada. I have a question about how to handle the license code. I want to build it first on a test site (domain name “1”) and then deploy it to the main site (domain name “2”).
In that case, is it OK to install Avada on the main site (domain name “2”) and then enter the license code?
After migrating the data to the main site, all data from the test site (domain name “1”) will be deleted.
Hello @golpo
Yes, this is definitely doable and there should be no issues doing that with a single regular license, If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here → http://themeforest.net/licenses/terms/regular
Thanks
-Ammar
Thanks for the reply:) I’m relieved to hear that.
We’re glad to assist.
My worries have come true. When I try to use it with domain name “2”, it says “The purchase code is already being used on another domain. In your reply the other day you said it was fine, right? I am very confused. What should I do?
I found out that I can use it on other domains by unregistering. I would like to use them at the same time to improve my work efficiency, is that not possible?
Hi
There is a specific format that you can use to make tests site that would allow you to use the same domain of the live site. We have mentioned details of this in our documentation here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Thanks for the reply. I looked at the link but it looks too difficult for me. Anyway, I would like to thank you for your support.
No a problem.
Please feel free to send us a ticket if you need help with anything else.
Thank you. – Abbas
