87 comments found.
I need to update Advanced Custom Fields PRO, how do I do it????
Thank you for getting in touch! Please open a ticket in the EnvyTheme Support System so that our support team can look into it.
You can reach the Support System by going to https://support.envytheme.com/.
Best Wishes
I HAVE ERROR
I want to add js and it always gives the same error, when adding the js the popup videos stop working <script src=”plugin/components/jquery/jquery-1.9.0.min.js”></script>
https://codecanyon.net/item/czm-social-chat-support/26387234?_ga=2.181638247.1571135621.1689098628-1381033750.1685060256The problem was solved by removing this line, I don’t know if they already have this js and it was being duplicated or it was something I did and didn’t even realize, but it works fine now
<script src=”plugin/components/jquery/jquery-1.9.0.min.js”></script>
Thanks a lot!
Hi there, there is an issue with the stike toolkit. When the stike toolkit is enabeld elementor wil not load. When Stike toolkit is disabeld elementor is working? Where is the fix?
Thank you for reaching out! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
You can access the Support System at the following link: https://support.envytheme.com/.
Best regards
And Advanced Custom Fields PRO I have version 5.12.3 the new version is 6.07 where do I get it??
Thanks! Please update the latest file from ThemeForest to get the updated version.
Best
I just purchased the theme and the item key is not valid! why is that?
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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Hi, elementor loading too long, and when i deactivate the stike toolkit plugin the elementor works fine. what is the problem in stike toolkit?
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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Dear Sir or Madam
Does the theme support RTL languages? Does the theme have landing pages? Does the theme support WPML plugin for Multilingual content?
Yours sincerely, Omid
Does the theme have Landing Page?
Apologies for the delay! Please find the answers below-
Does the theme support RTL languages?
Ans. Yes
Does the theme have landing pages?
Ans. No, it’s a multipage theme
Does the theme support WPML plugin for Multilingual content?
Ans. Yes
Regards
Hey support team, my license key is not working.
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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I just purchased this theme last week. Where can I find the installation guide? and why I cant access this https://www.docs.envytheme.com/docs/stike-theme-documentation/theme-updates/ - The site is unreachable
Apologize! Here is the link https://docs.envytheme.com/docs/stike-theme-documentation/theme-updates/.
Regards
as I read the minimum requirement is MYSQL.. as I verified in my hosting the supported is mysqlli only. Is that okay?
Thanks! Yes, it is okay.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Dear Author , we purchase this script from you we keep getting bug or the page is being attacked , we need your help on how to resolve this issue permanently . Thanks https://v2.trknex.com/fwd.php?c=146&s=13940
Thanks for your email! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
I try to send support ticket is saying my support has expired, so how can i send support ticket in that situation, I have not gotten any support since i purchased the theme, is been one issues to the other.
Apologies! This issue isn’t related with the theme please consider checking how you get affected by that.
Regards
We have multiple themes running or the same server, non have this issues for years, well we have seen the comments from other people that purchased your products , you have very very poor support services, we are fixing the issue, but sure know that we will not buy any product from you and you will sure get a poor rating from us. wish you best of luck with your sales
I updated the carousel settings on testimonial section to show 1 visible item on mobile and 2 items on tablet but neither is working.
Thanks for the message! Please submit a ticket on the EnvyThemeSupport System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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Bad company bad author, they also blocked us from there support form even though we are eligible for support with a theme we bought and never used because its damaged !!!!
Hi There after using this theme Elemenetor has stopped working is there any solution to fix it,We are not able to do any work on Elementor .
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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how do I edit the menu header in wordpress
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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hello when I go to my website even though I have menu set to home 8 it goes to blog
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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hello how do I import demo
how can i make the top right buttons (‘contact’ and ‘Try it free now’ ) to open in new tab?
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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The Download of the theme ist only 2.2, not 2.4. With the envato market plugin too.
Thanks! Please download the file by following the attached screenshot(https://prnt.sc/113xw3d) it might help you to get the latest file
Feel free to submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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How can i make the top banner a slide of two pictures please?
Thanks for the message! We have covered this in our current update & will release the update file ASAP.
Feel free to submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
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Has this been done in your latest release? I checked the one you released yesterday but couldn’t find it
Thanks! We only provide support through our support system.
Regards
Hello, i’m having trouble creating extra columns. It looks like i can’t have more than 2 columns in the inner section. How can i fix this ?
okay sorted
Great! Thank you
Please update Advanced Custom Fields PRO
Thanks for the message! Sure, we will try to update soon and expecting within next week.
Regards
