Apologies for the delay in support response, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

Have you reached our support? Can you please let us know the ticket number?

No problem, I opened the ticket last night, I just asked how long I will receive an answer. # 75091

Hello Alex, our support team is handling this request and have responded. Please do continue in the support thread.

You can view the sources here: https://demo3.madrasthemes.com/vodi-demos/main/movie/my-generation/

You can also checkout Movie v6-v7.

Wow, its really great.

Last question

Is this data imported from tmdb or another database? Can I change this data manually?

You can import data from TMDB or use a CSV importer. You can also add content manually.

I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Thanks, your support has already answered, they say it is not possible to customize the theme graphics. Very strange. The answer: “Theme is only for video and not compatible to create graphics”

Hello again,

Thank you for getting back. I looked into the ticket. Apologies for miscommunication. Please note the theme cannot be changed like TheGem theme. You can however use this plugin: https://wordpress.org/support/plugin/masvideos/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks

Hello there,

Thank you for your interest in our theme. Our theme uses WordPress’s core video player as default and hence it supports all the video formats listed here: https://developer.wordpress.org/themes/functionality/media/video/#supported-video-format

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The instructions to translate the child theme is the same as translating the parent theme. Yes, you just need to translate the parent theme only.

Can you please clarify which texts you are unable to translate?

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. Our theme does not require user key for it to work. It is only required during updates. You can migrate from dev to prod without any restrictions.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello again,

Thank you for your patience. I checked with our support team. I am informed that download options already available in theme settings.

Vodi > Movies > Single Movie > Allow Movie Download

and for TV Shows:

for TV shows : Vodi > TV Shows > Single Episode > Allow Episode Download

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi yes but this only works if you are using wordpress default player. If you are using self hosted with another player (using shortcode) then the download button will not be there.

Please email our support with your WP admin details and I’ll have our support team look into it.

Hello there,

Thank you for purchasing our theme and for reaching us. The error message that you’ve stated is not related to the theme. It is related to your host settings. Here is a guide to fix this issue: https://kinsta.com/knowledgebase/php-installation-missing-mysql-extension-required-by-wordpress/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Our theme’s Movie archive page display Movie Posters which are featured image. As for embed thumbnail, it is not handled by our theme as embed player is WordPress’s default player.

Please email our support from here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support and we’ll setup a trial for you to test the theme before purchase.

Kindest Regards, Ibrahim

Hello there,

​Thank you for purchasing our theme and for reaching us. Please add this custom PHP code to your child theme’s functions.php and customise my account dropdown.

Kindest Regards, MadrasThemes

Thank you… Still need assistance with the notification Button. It does not show on the header even when it is enabled to show on header. How do I fix this?

Please email our support from here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support with your WP admin details and screenshot of your issue. I’ll have our tech support look into it.

Hello there,

Thank you for your interest in our theme. The theme does not have specific places for adding adsense code. However you can easily add them through custom WordPress plugins.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Recommendations generally work on tags, categories shared with the current content. However, this is entirely customisable through custom coding.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The individual pages in Vodi are built using actions and hooks. You’ll have to rely outside of our support to build the page according to your own requirement.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support from here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support with your website URL and the issue with a screenshot. I’ll have my tech support look into it.

Kindest Regards, Ibrahim

Hello again,

Thank you for getting back. Movies and Videos are separate and cannot be used interchangeably. You’ll have to rely outside of our support to help you with this requirement.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

More clearly, I would like to add the crew, features, and others to the video page. Can you support me? Because I don’t have a programmer, if they help me support themselves, buy the template now

Hello again,

The feature you are requesting is not available and unfortunately we do not have the support to help you with this as a custom requirement. We are sincerely sorry.

Kindest Regards, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. I see that you’ve added a comment to your existing ticket. I’ve split it into a new ticket and have assigned it to a colleague. You’ll have a response soon.

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. WordPress by default has these 2 roles that you’ve defined. However, any register user will be able to upload videos ( subject to approval ). To change this behaviour you’ll have to custom code it.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. It would require custom coding to achieve your requirement.

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. It would require custom coding to achieve your requirement.

Kindest Regards, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

Can you please clarify your requirement with a screenshot?

Kindest Regards, Ibrahim