125 comments found.
Important: If you are using WordPress version 5.9.1, Login via cPanel/ FTP. Go to the wp-content > themes and delete the restabook folder. After that, reinstall the latest version of the theme.
The Restabook is not responding on the new website, looks like we need to reset the license key, since it’s tie to the staging site, plus the Restabook section where we have the logo, fonts, colors, etc,. is NOT showing on the dashboard. Not sure if the Restabook theme update had anything to do with this. I sent an email to your support team with all the information, hopefully you guys can help me out. thank you.
Hi,
Before moving to the other domain, Go to the About Restabook option and deactivate your purchase code.
For now I reset your purchase code. You can use it again.
Thank You.
is it possible to add the product description to restabook menu?
Hi! I see a product description has been added to the catalog mode menu on your demo site. How do I enable the product description in the menu?
Hi,
Edit a product and find “Shop Options” and check there have a option for Product description.
Thanks
how do I edit the parallax squiggly line artwork, and how to I add my own? I’m also looking for the settings option to change the background images containing leaves and grapes, where do I find these settings?
I actually found those settings in the frontend of the pagebuilder in the row settings, but they’re not visible in the back-end editor
Send us a mail by using our item support form and share some screenshots about your problem.
hello. i have installed and activated theme on a test domain. now i finished the site and moved to main domain, but i cannot bvecause the key is already activated to test domain. How can I transffer it to main domain? Thanks
Hi, Before moving to the other domain, you need to deactivate your purchase code, from the About Restabook options.
For now I reset your purchase code. You can use it again.
worked as a charm. Thanks for FAST response
Glad to hear that. Let me know if you need any future help.
I see that the food menu is pulled from woocommerce product data. Does making something invisible from the catalog remove it from the menu?
Sorry I don’t understand what you really mean. Please give me more details.
hi, how i can find demo page or component like working time about the reservation form called from reservation button. I saw this button is set with “show-rb”. I must to create internal page with the reservation form and want to be stylized and looking like the “pop up” reservation from the menu
Hi,
Send me your WP admin login details by using our item support form. I will setup a demo site for you. Then you can easily customize your site.
Thanks
i sent you the details. There is demo site there and the site is online. I only need internal page for reservations because i don’t saw there any component or demo page with shortcodes or something including code for reservation page.
i saw your work but it’s not what i need – this is just shortcode of the contact form and a button witch call the layout. I can do that. I need the style with the frame …..in fact the same layout which comes when you push the button reservation on the layer above the site….this page i won’t use in the site but it’s need in google maps, Facebook and other places for reservation link
Sorry that style/ feature not available for the inner page.
Hi, i’m really sorry but i need to enable header sound, can you help me change the mute sound setting? Thank you
Check your mail.
Hi, where can i setup dark mode of restabook? After the update of I dont know change from light to dark.
Hi, Please check the Restabook Options. Thanks
After the update the colour has changed, and i have not Restabook Option menu, so I dont set te dark mode, and anithing else. When I bought it, I had Restabook Option menu. Where could i find it?
Go to the About Restabook option and check purchase code is activated or not.
Your support time already expired. Please extended your support time.
Active and valid. I extended my support time. And I dont see this option.
Send us a mail by using our item support form with your wp admin login details.
Hii,
I have 2 problems regarding the footer and the carousal, I have activated the theme but since I did the footer doesn’t show up , I tried several times from the widget and footer settings from of restabook but nothing have changed.
Plus that I have chosen the carousal page design to be the homepage but the carousal doesn’t work I have changed the images from the page editor but also it doesn’t make any change!!
So how could we solve these problems?
You can check the situation from the website URL: https://adriana-ristorante.de/
Many thanks in advance,
Mahmoud
Hi,
Send your WP admin login details by using our item support form.
Thanks
Ok, I have sent you the login details.
You are using a very old version of WPBakery and Slider Revolution plugin. That’s why having that issue.
Ok.. it works now ..thank you
Please check https://tinyurl.com/yk3ynufw
Thx, this field is hidden if the “Button Type” is set to “Reservation Button”. The field on your screenshot shows up just when the “Button Type” is set to “Simple Button”. I just document this here, so other users dont have to waste so much time to figure this out.
Hi there. I want to hide the shopping cart and tried to install YITH WooCommerce Catalog Mode. I still see the shopping cart and I don’t know how to hide it.
Catalog mode already available in the theme.
Go to the Woocommerce/ Shop options from the Restabook option and disable add to cart function.
Thanks
This reply wins the fastest reply ever. I’m happy I spent my money on your product.
Don’t forget to rate our item 5 stars on themeforest. That will help us a lot.
Thanks
Quick Q where do I add the Google maps API code for the map top work I can’t find the place to di it. Thanks
Please check https://tinyurl.com/yzrm2z32
Problem is, if I switch store locations to a single location, the option to add the Google API disappears
I have more problems Ive sent you an e mail please check your inbox. The map does work now.
Check your mail.
For the single map style, you don’t need an API key.
Hey I am trying to make another menu page, this time for Lunch. I am trying to copy the way you set up the Dinner menu and I see you have selected Parent category ID as 60 – where did you get this ID from and how do I get the Lunch Parent category ID? I can’t find it anywhere
Edit that category and check the address bar.
Never mind, I figured it out. You can save people a lot of time by add this very useful instruction to the documentation
I don’t want to see the ‘read more’ when you hover on the menu items – i don’t want to menu items to be clickable, only the photos to enlarge upon clicking on it. Can you disable that option ( as I am not selling anything online) Much appreciate all of your help!!
Category ID is very common feature for the WordPress. Anyway I will add that info.
Go to the WooCommerce Options from the Restabook Option. Make blank “Placeholder Button URL” option.
Edit each post and there has a option for “Page Links To” . Add ”#” or ”#0” for the each post. https://tinyurl.com/yjexkzg5
I don’t see an option titled Placeholder Button URL in the WooCommerce Options from the Restabook Option
Thank you. I did all that but the items are still clickable. I need them not to be.
I think you didn’t notice. Check this again.
Edit each post and check there has a option for “Page Links To” . Add ”#” or ”#0” for the each post. https://tinyurl.com/yjexkzg5
I must tell you and everyone thinking of buying this theme, the super fast support here is like nothing I’ve experienced and I must commend you and recommend other buys to go ahead an purchase this theme. I really appreciate it.
Don’t forget to rate our item 5 stars on the themeforest. That will help us a lot.
Thanks a lot.
well-deserved!! One quick thing, I’ve replaced the photos you have with mine on the gallery page and now it comes up as two columns instead of 3 even though it still has the 3 columns selected. any idea why?
Send me a screenshot by mail.
I just sent you an e mail thanks
Hello, I look at your topic which interests me a lot. I do not see compatibility with WPML, to do multi-language how to do with this theme please ?
thank you for your comeback
Hi,
You can use WPML or Polylang plugin.
Thanks
Ok thank you for the return !
hi there …
i got some scrolling error my site you cant scroll down… you 2 pagescrolls on the right side its blocking could you help me out what it is causing this
Hi,
Send your site URL by using our item support form.
Thanks
just send email
WebRedox , I am amazed at how quickly support responds and takes action to fix the problem.
Thank you for your kind support!! Keep up the good work!
Hi, while loading the pages, I see the following message:
Warning: Trying to access array offset on value of type bool in /home/mhd-01/www.osteriamartinafranca.it/htdocs/wp-content/plugins/restabook-plugin/page -links-to.php on line 574
How can I solve the problem? Thank you
Hi,
Send me your wp admin login details by using our item support form. I will check that.
Thanks
Hi, why if I install a new plugin, the dimensions of some sections on the homepage are disproportionate? I only installed a “Google Tag Manager for Wordpress” plugin, immediately after activation the problem occurred. I have already written to you via the support form but I have not yet received your reply. Thank you.
That plugin’s js has some issues. Contact with that plugin author and tell them to fix it.
After activating that plugin below error showing. It’s not in our hands.
Error notice.
Uncaught TypeError: Cannot read property ‘scrollHeight’ of null at content.bundle.js:1 at content.bundle.js:1 at content.bundle.js:1
Hello, we managed to display only certain categories on our menu page and the other categories on the shop page it works well with the function you joined. However we would like on our card page to have the contact us button and on the store page add to cart.How could we do? THANK YOU
Replied by mail.
Hii,
I have just purchased your theme, but when I try to upload the theme it doesn’t upload and every time it shows me the message of “The link you followed has expired. Please try again.”
So what is the problem, kindly try to answer me ASAP as I bought your theme for a customer and he is waiting the results of his money.
Waiting your answer
Replied by mail.
Hello, I would like to enlarge the logo which is too small on the PC version. What should I do because when we put a larger size it goes out of the menu area and it is not aesthetic? THANK YOU
Hi,
Select logo width 170px, height 59px and add below CSS to the additional CSS option.
.logo-holder {
top: 5px;
}
