359 comments found.
WP Rocket caching doesn’t work with the theme. WP Rocket support said the following:
The reason why WP Rocket’s caching isn’t working has to do with your theme (both parent and child) making use of various output buffer functions, like ob_get_clean and ob_end_clean.
WP Rocket uses the buffer to store the output from a given page as it is building the cache file for it.
But as these functions from your theme are encountered during the page building process, they effectively erase the output buffer—leaving it empty (or at least, below the 255 minimum character limit), and thus, there’s no output left behind that can be used to create the cache file.
In short, WP Rocket won’t be able to cache and optimize the pages of your site as long as these output buffer functions are still being used by your theme.
Hello,
Thank you for reaching us!
We haven’t tested WP Rocket with the Alloggio theme so we cannot guarantee 100% compatibility. When it comes to 3rd party plugins, please understand that we didn’t and couldn’t test all plugins out there with our themes. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality. Thank you for understanding.
If you have additional questions, or you need further help, please submit a ticket to our Help Center and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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After all we found out that the problem caused additional code which was included via child theme by our developer. So the theme works well with WP Rocket.
Hi there,
We’re glad to hear that you managed to resolve this!
Support
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Qode Interactive
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Hi guys, i update elementor and i get an error, elemetor updater when you will have an update of the theme? Thanks
Hello,
Thank you for reaching us!
Please note that the latest version of theme is 1.7.1, and Qode Framework 1.1.6, Core version is 1.1.2, so please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
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Hi, yes i have 1,71, 1.1.6 and 1.1.2 but still the issue persists Thanks
Hi,
Please submit a ticket to our help center and include your website URL and one of our support agents will investigate further.
Support
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Don’t let me because support is expired. Can I send creds to your email form in profile? Thanks
Hello,
We would kindly ask you to send us a mail providing your purchase code in it and your website URL. Our team will investigate this further.
Support
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Hi, guys, i send the creds anf purchase code to your email ( in profile ) Many Thanks
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Hi, is it possible to see a backoffice demo, to better understand the complete functionality of your theme, including all the possible form customisations? Thanks
Hi there,
Thank you for reaching us!
Unfortunately we don’t have a testing environment or trial period as an options. For more detailed overview of theme’s options please check the documentation in this link.
Do let us know if you have any additional questions.
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Can i take a look the backend on how the reservation function work? And is there any way for us to integrate with others booking system?
Hello,
Thank you for taking an interest in the Alloggio theme!
We cannot provide access to check the backend for our theme. But, please, check this screenshot to see how booking looks like in the backend.
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. Booking is an integrated part of the theme that can be managed within your WordPress installation only, and we have not tested integration or syncing with any other booking system, so we can’t guarantee compatibility.
If you have additional questions, let us know!
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How to find out on which domain the license for the template was activated.
I can’t remember on which domain I activated the license key for the template
Hello,
Thank you for reaching us!
We would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
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Which e-mail should I write to
Sorry I didn’t notice the email right away
Hi there,
Please note that the usual response time on Help Center is around 24 hours, so thank you for your patience!
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Hello
I need your help to set up a discount: I would like there to create a discount when a customer books for a whole week. Currently 7 nights = 1120 euros I would like to reduce the 7 nights to 1000 euros.
How can I proceed? Caan i you an extern plugin or it’s possible with your Allogio reservations Thanks for your help
Hello,
Thank you for reaching us!
The option to set up a discount if the customer books a certain number of days, unfortunately, doesn’t exist within the theme, however, you can set up a seasonal discount and the option is located here.
If you have any further questions, please submit a ticket to our Help Center and one of our support agents will assist you.
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Hiya, can the calendar or the booking system tie in with air bnb and trip advisor ?
Hello,
Thank you for taking an interest in our theme!
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. Booking is an integrated part of the theme that can be managed within your WordPress installation only, and we have not tested integration or syncing with any other booking system, so we can’t guarantee compatibility.
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When I installed demo, the page wont load, just the Pre Loader Logo https://john.zazenwebdesign.com.au/summer-resort/
Hi there,
Once we check your website, it loads, so we assume you managed to solve this in the meantime?
If you need any further assistance and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
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Do we have the option for users to request a reservation via form istead of booking online?
Hi there,
Thanks for taking an interest! The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose.
The customer that book a room do get a notification mail once they go through the purchase.
However, if you want to organize the booking or a request differently then you can hide our form and add one of the following forms through Elementor. Check this screenshot.
Do let us know if you have any additional questions.
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If we could incorporate a calendar for the bookings into this at the backend, this will be a great sell and a hit, basically calendar view of the bookings, calendar integration with google, ical etc. As well as ability to book at the backend, that will be superb. Note the staff who made the booking and have a report based on staff etc.
Hi there,
Thanks for taking an interest and for your suggestion
Please note that we are using our own booking for the rooms where you will be able to check for availability and book a room if it is available and it is connected with the WooCommerce checkout integration plugin.
So integration with google calendar and others has not been tested and we cannot guaranty this.
Thank you for understanding. Let us know if you have any additional questions.
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Hello, I was suggesting these sir not asking for integration. A calendar I feel should be default that enables anyone see which rooms are available or unavailable. If that does not work then at least some sort of integration with an external calendar should work.
Hi there,
Thanks. When a room is booked i and if the order status is processing or completed then it will not be available. Availability will be changed if the order of the Room is completed or processing. If it is somehow cancelled then you will see all orders in Woocommerce > Orders or Allegigion Room > Booking, as well as get a notification about the cancelled room, but you will need to change the status of the order to canceled on your side.
So you will be able to check for availability and book a room if it is available and it is connected with WooCommerce checkout integration plugin.
You can see the performance on the single room page.
We hope this helped and thank you for your suggestions, it is definitely noted.
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I believe u guys are on track, your booking system frontend is superb, superb, and reading about the easy integration with woocommerce is even more superb. But going through the comments and reading no calendar at the backend, no ability to book from backend by backend staff with say a calendar view and some calendar sync will be a win serioulsy, there is no booking system for woocommerce that works like how yours does at the frontend.
Hi there,
Thank you for your feedback! Within our single room you do have an option to make a reservation from the backend, as well as you will be able to add custom reserved dates.
When it comes to the calendar sync you should know that this is a request that has been made and suggested by several users, and we have for sure passed this through to our team for consideration.
We are here if you have any additional questions.
Support
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the image sizes used by the theme.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
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Excerpt
Hello, When we try to book and select one of the extra services and press the reservation button, an error message appears that the price is incorrect … We found that this comes from the length of the text in the extra services. Since we can’t reduce this description there because it won’t be understood by the site visitors, can you tell me how to make it last longer so that it works correctly because it doesn’t work at the moment. I look forward to your reply Greetings
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
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Hi there, I have a couple of question about some features. - Where can I find the theme shortcodes? I need to add some content with short codes but in your guide there’s no syntax
- How can I add the amenity custom icons or can I use the fontawesome icons? I put their code in the Amenity Custom SVG Icon field and the link of an icon that I uploaded but it didn’t work neither of both times
Best regards
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
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Hello, Is it possible to add the price of a weekly or monthly accommodation instead of a price per person or per night? Regards
Hi there,
Thanks for writing in!
Booking form has date pickers for check-in and check-out dates as this offer more flexibility. Also with our seasonal price you could set a certain price for your weekends for example. This way you can make a specific price for your weekend. The Alloggio booking system is our own where the reservation form is integrated within the theme and if you want to organize the booking or a request differently then you will need to edit our theme files, as there is no option to make a reservation request other then through our booking form.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
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Hello. I am interested in purchasing this theme. I would like to use it to showcase the rooms available and be able to book but without displaying prices online. Will it be possible to remove the prices and just use it as a reservation system?
Hi there,
Thanks for taking an interest! The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose.
However if you want to organise the booking or a request differently then you will need to edit our theme files, as there is no option to make a reservation request other then through our booking form.
Do let us know if you have any additional quesitons.
Support
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Hi. I am fine with using your booking form and going through woocommerce. What I would like to know is if it will be possible to do that without setting/displaying a price for the rooms? Just select the room, number of nights, number of people, then checkout.
Hi there,
If the price for a room is not set the booking form will not function, so this will require you to edit the theme files or organise the booking request differently which also requires you to edit the theme files.
Thanks for understanding.
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Hi, I would like to add the woocommerce deposits plugin to my website and use this theme. https://woocommerce.com/products/woocommerce-deposits/
Will the deposit button show on the rooms booking pages?
Hi,
There are a lot of plugins available and it is not possible to test our theme with all of them. Our main focus is to help with built-in theme functionalities and supported plugins. We haven’t tested this plugin with the Alloggio theme and we cannot guarantee it’s 100% functionality. Thank you for understanding.
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Hello,
I’m interested in the theme and I have two pre-sale questions please:
1- Does the theme allow paypal payment?
2- I understood that the payment goes through woocomerce. Do I have to buy woocomerce seperately to use it in the theme? or all I have to do is to pay for the theme and I can use payment gateways straight away?
Thanks in advance!
Hi there,
Thank you for taking interest in our theme.
1. General payment methods included can be enabled within our options here as well as you can check the payment methods for WooCommerce here.
2. Yes the theme is coming with the Woocommerce plugin which is a free plugin. The whole booking system in the Alloggio theme is based on WooCommerce checkout which is why this plugin is required for the process to work as it should be. Please note that some of payment gateways extensions are not free and we haven’t tested them with our theme, so we can not guaratee it will work.
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Hello, can be Sync through iCal to synchronize listings through as Airbnb ?
Hello,
Thank you for taking an interest!
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. The booking is an integrated part of the theme that can be managed within your WordPress installation only. The option to sync with other booking systems unfortunately doesn’t exist within the theme.
Do let us know if you have additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hey guys, I’m thinking about purchasing this theme but I see there is no sync through iCal to synchronize listings through different sites such as Airbnb, VRBO, etc. Are you planing to do this soon?
Hello,
Thank you for taking an interest!
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. The booking is an integrated part of the theme that can be managed within your WordPress installation only. The option to sync with other booking systems unfortunately doesn’t exist within the theme.
Do let us know if you have additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello,
I would like to implement somehow syncing calendar with booking.com, within your calendar, not a third party one. Also, if the dates are “blocked” or reserved, are they reflecting in booking.com?
EDIT: Please don’t head me to support center, it seems it is expired.
Hello,
Thank you for reaching us!
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. Booking is integrated part of the theme that can be managed within your WordPress installation only, and we have not tested integration or syncing with any other booking system, so we can’t guarantee compatibility.
Support
Edge Portfolio part of
Qode Interactive
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Licensing process is not smooth. Does not work! We installed the theme on a demo server which was unable to import demo content. So decided to go with another server, no deregister button appearing! Registered on their site which did not work as well, it’s saying deregister from wordpress!
Now Im in a loop!
Dear theme forest, please do something for this kind of time-wasters! We have paid to get service, not to stuck with this shit process!
Other themes have much better licensing process!
ok, we have removed full wp version from our server, and then tried and finally it worked.
Hi there,
We are glad that you’ve managed to resolve this in the meantime. You can also deregister your purchase code at our help center by following instructions from this article – Deregister Qode Interactive themes via the Help Center.
You should know that you can always turn to our support team for any theme related question and you are more than welcome to submit a request at our help center and our support team will be happy to help.
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