287 comments found.
Don’t know why but the theme has a lot of deprecated functions and i need to fix them ASAP. please be in touch to solve my issues.errors are showing on live site and Admin both
We have already answered your ticket. Please check it. Thank you!
what are these 3 plugins that you use? https://prnt.sc/26chxg5
Hi, The sale popup and price is built-in theme The popup come from https://wordpress.org/plugins/myshopkit-popup-smartbar-slidein/ Thanks
The Author, I uploaded 2 demo and the upper menu and footer are having double items https://ibb.co/k8phs0Y . I want this resolved.
Your response to support Issues too slow
Hello Support, Imported three template demo and now my footer and up menu are messed up with so many repeated menu. How do I clean it up ?? Please respond fast…
Hello, the cause of the problem is that you have imported 3 demos and the menu is part of the demo data, it will repeat three times and this is the working mechanism of the import demo function (you can check the kahsc WordPress theme). Please help us open the ticket at https://support.the4.co/ and we will check it early tomorrow morning (please also submit the admin account so we can process it faster). Please note that the response time is from 1 to 2 business days but we will try to respond and assist you as soon as possible. I hope you can be patient and not shoot too many comments. Thank you so much
Hi, if you want to enter a new demo, you have to reset your website using the WP Reset plugin ( https://tppr.me/xYJni ) otherwise all data will be duplicated. If you have any further questions please open a ticket at https://support.the4.co/. Our team will answer you as soon as possible. Thank you!
Support ticket sent.
It would have made more sense for users to be able to select the theme to use instead of everything mixing together.
I think you guys should consider design change towards this direction.
What is “kahsc WordPress theme” that you referenced above?
Since the data is very large and designed to suit all kinds of products so thats why the demo is separate. Please check the demo on preview carefully before doing the import. Also if you need any further information please use the support system. Thank you!
Hi, For any question or support request, please open tickets at https://support.the4.co/ and we will try to respond to them within one business day or sooner. Please note that we do not provide support via ThemeForest comments, email or Facebook, these are not official channels for customer support. To ensure fair service for all customers on a first-come, first-served basis, we will only provide support through the official system at https://support.the4.co/. Thank you
Does product 360 photo and page builder free with theme ?
Yes of course, product 360 viewer is one of the outstanding features of the theme. Also you can design your page with Elementor, one of the most powerful page buider!
Just installed my theme and Slider revolution and woocommerce refused to be activated. I need them activated so that I can import my theme. Please assist.
Please treat as very urgent
You don’t need to activate it with license key, it’s functional without it. We are not allowed to share our extended license key. If you want to use extra features, the extended license can not be used for this purpose. So you would need to purchase additional regular license then that could be used. Thank you!
I am having issues importing the demo theme. It is complaining of some plugins that I am having issues activating – Woocommerce and Slider Revolution
Your ticket number 94129 has been received and is being reviewed by our team. Thank you!
Does this theme have bundled product. I have been trying to locate it but cannot find it. Please help
Is this feature you are looking for? https://tppr.me/J2RnV
No. Check this https://ibb.co/SNjZPhR
Please select this option for your product: https://tppr.me/ovghn => https://tppr.me/YgVlp
does your theme support order tracking?
Hi, the theme doesn’t support this, please try with plugin. Thank you!
I imported 2 demo and the two of them mix together. How can I remove the double menu on up menu and footer. https://ibb.co/p0k0NCR
You should reset your site using the Reset plugin. Then do the work again. Thank you!
Hello Author, can I create a page similar to this easily on this your template? https://jupiterx.artbees.net/business-2/about/
Hi, yes you can design your page with Elementor editor. Thank you!
Hello Author, when will you add the following features:
1. Social login
2. Attribute guide
3. Email on stock availability for product that are out of stock
4. White label feature
Hi, we have no plans to update them in the near future. We will consider the above features, you can use the plugin instead of waiting Thanks
Is there plugin for social icon and email on stock availability? Can you recommend?
you have said in above comments that the niche demos are also included in the theme but its not included in the theme this is misleading i bought the theme reading your comment
niche demos as shown on your official website here https://the4.co/products/kalles-responsive-woocommerce-wordpress-theme/ are not included in the theme
We will confirm this with the development team and finalize the demo and update theme as soon as possible. We apologize for the inconvenience!!!
then for every day of delay you should extend my support days equally as you have given me incomplete theme and i bought it just for the niche demos and now i cant even import any of the niche demos
Yes we willing to do it no worry! Please let me know the exact demo you want in Niche Demos list, we will prioritize it.
i literally want to try all of them on my website before finalizing one the ones which you have provided i didnt like them with my website data but if you still ask me the priority:
Home Bakery, Home Yoga, Home Hiking, Home Spot Accessories, Home Lingeries, Home Watches, Home Jewelry, Home Bicycle, Home Baber, Home Pets, Home Eyewear, Home Car Parts.
also one more thing being such a big a “Power Elite Author” you should provide a complete theme to users.
how many days would it take to publish the niche demos?
as promised by you, you are going to increase the support days equally right?
can you please do it a little faster?
Hi there, I need to clarify with you:
1. Due to New Year, all of the dev team are away. We’ll get back to office in the next business day.
2. The demo gradually increase, it will take a long time to complete and it certainly can’t be done right now with too many demo you asked.
3. As the “Power Elite Author” Themeforest we are responsible for ensuring the quality of the theme and not related to having all the demo available at the same time. Even our featured item is Kalles Shopify theme is still in the process of finalizing demo even though it was released more than a year ago.
4.The extension of support is not in the regulations, but this is a thank you gift to you for choosing us so when your license expires tell us.
5. If you can’t wait, please contact us via this email (the4studio.net@gmail.com) and we will refund you full amount.
Hope my explanation finds you well and thank you for understanding. Happy new year to you and your family!
1. The very first thing is that if I wanted a refund I would have asked you clearly but I want the theme niche demo as given by priority in my earlier message.
2. I never questioned your quality but what I said is when niche demos were included in the theme and as they are already made in the demo website exporting it wont take too long.
3. and thanks for the support extension I really appreciate it.
4. and I wanted a new design for my store for new year only and that’s why I was asking you if you an make it quick
Happy new year to you and your family!
Each demo takes at least 1-2weeks to complete but in the process, we not only make the demo, we have to also improve the theme function. So please wait for us, we will inform as soon as have new demo. Thank you!
Why you said that? We have promised and said we are ready to support you within the next 6 months? there’s no option to show 6 months of support unless you buy it more from Envato. So we will assist you directly on your ticket. Is it clear now? What words show that we reject you?
okay thanks for the clarification and let me know will i be able to create new ticket on your support website after the support ends?
As i said in other answer that “The support system has no option to change the time supports for exception like you. You will have to use your current ticket and report the technical issue on that. We will help you.”
how do i import demo content
Please follow this article to import demo data:
https://help.the4.co/docs/installation/how-to-import-demo-data/Thank you!
are the niche demos that are shown here https://the4.co/products/kalles-responsive-woocommerce-wordpress-theme/ also included with the theme?
Yes it does!!
Hi, at this point in time, our promotional price $19 is very cheap and just for the first 100 customers and we will increase the price very soon so please take advantage of this opportunity. Thank you!
Hello Author, this is a Pre-sale questions.
kindly take time and answer them as I am at the point of purchasing this theme. Indeed, you have a great theme here!
Does your theme support the following features?
1. Wishlist in my account
2. Social Login
3. In Stock Count. I mean can I display the quantity of a product that I have in stock on the product page?
4. What slider does the theme come with
5. Slider in product category page
6. Header builder
7. Footer builder
8. Product builder
9. Block page builder
10. Newsletter pop-up builder
11. Multivendors
12. Multi-language
13. White label. Can I replace your name and logo at the admin backend?
14. More product from this vendor
15. Parallax scrolling
16. Stock in presentation mode
17. Limited time product sales
18. Out of stock – Email sent to customers when stock is now available
19. Buy now button
20. Shop Banner
21. Product Banner
22. Upsell – Pre-order
23. Upsell – Free shipping threshold
24. Upsell – Bulk discount
25. PDF Invoice Plugin
26. Instagram Widget
27. Cookie Law (Not seems to work currently)
Hi, sorry late reply and thank you for asking about our theme, below the answers to your questions:
1.Wishlist in my account: Yes the theme supports it: https://tppr.me/xispV
2. Social Login : The theme not support features.
3. In Stock Count: Yes the theme supports this feature: https://tppr.me/pMPGr
4. What slider does the theme come with: we use slider revolution plugin: https://tppr.me/HxwsH
5. Sorry there is no option for this.
6,7 Header builder/Footer builder: There is no header builder but we provide many layout for header and special you can build mega menu with Elementor: https://tppr.me/BOOsK
8. Product builder: You can only use Elementor for editing product description. https://tppr.me/xpQJIIn addition, you can configure product page layout in Theme options: https://tppr.me/QWwvD
9. Block page builder: We use Elementor, one of the best page builder.
10.Newsletter pop-up builder: no option for this.
11.Multivendors: this feature will be updated soon.
12.Multi-language: Yes you can build your site with language plugins, the theme compatible with almost them.
13. Sorry i can’t see you mean.
14. More product from this vendor – Not yet, we will update it in next version.
15,16,21: sorry I am not much understand this questions, could you please explain more.
17. Limited time product sales – Yes
18. Out of stock – Email sent to customers when stock is now available – Not yet
19. Buy now button – yes
20. Shop Banner – Yes
22. Upsell – Pre-order – Not yet
23. Upsell – Free shipping threshold – Yes
24. Upsell – Bulk discount – Yes
25. PDF Invoice Plugin – Not yet
26. Instagram Widget – it’s already integrated with Smash Balloon Instagram Feed https://smashballoon.com/
13. At the backend, can I change the name Kalles and Logo and replace with my name and logo?
Currently Kalles doesn’t support white label at the moment Thanks
Do you plan to support the following in the near future?
1. White label
2. Upsell – Pre-order
3. Out of stock – Email sent to customers when stock is now available
4. More product from this vendor
5. Slider in product category page
6. Social Login
7. Newsletter pop-up builder
We will collect customer needs and try to add the popular features. Thank you!
rtl support ?
Yes it does 
Error when trying to Post / Update a product
Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, non-static method The4\Integrations\Woocommerce\Classes\The4_Woocommerce_ShopOtherLook::save_other_look_meta_box() cannot be called statically in /var/www/html/wp-includes/class-wp-hook.php:303 Stack trace: #0 /var/www/html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #1 /var/www/html/wp-includes/plugin.php(470): WP_Hook->do_action() #2 /var/www/html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-meta-boxes.php(224): do_action() #3 /var/www/html/wp-includes/class-wp-hook.php(305): WC_Admin_Meta_Boxes->save_meta_boxes() #4 /var/www/html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #5 /var/www/html/wp-includes/plugin.php(470): WP_Hook->do_action() #6 /var/www/html/wp-includes/post.php(4468): do_action() #7 /var/www/html/wp-includes/post.php(4570): wp_insert_post() #8 /var/www/html/wp-admin/includes/post.php(423): wp_update_post() #9 /var/www/html/wp-admin/post.php(227): edit_post() #10 {main} thrown in /var/www/html/wp-includes/class-wp-hook.php on line 303 There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hi, can you help me open a ticket to https://support.the4.co/ so our team can check it for you
Thank you
We still waiting your response on your ticket please!
I discovered this theme through Shopify. I hope that the WordPress theme will be stronger with much features, stability and customizable. I hope to add a builder if you can, that make the theme very easy to customize and easy to add blocks and sections and play with all the theme easy, thanks for your efforts guys i will buy it ASAP
Thank you for your interest in Kalles WooCommerce, if you have used WordPress then you will find this platform much more flexible than Shopify. However, Shopify’s infrastructure is really superior to a normal hosting using WordPress, the strength of WordPress is that we can intervene more deeply to develop advanced features. Each platform has different advantages but for Kalles side, we are working every day to make both Shopify and WordPress versions better.
Hello! Great theme with quite a lot of features that I looked to have on my site. Will be looking forward to your next updates. Hopefully, the WCFM multivendor update comes first! Like anggavaro, I’ve also purchased it in that hope. 
I’m sure you won’t regret it
Hey, now Kalles already support Multivendor and WooCommerce Booking, please see more detail in Changelog https://help.the4.co/docs/changelog/ Thanks
If I purchased now (installed and setup test domain) and changed my website domain, do I need to buy again?
You no need to buy the theme again, if you change domain please let us know. We will help you
I can’t add custom font!!
Hi, the theme supports Google fonts and Safe web fonts. If you want to upload custom fonts to website, using the plugin is probably the easiest way for this. Best regards!
