149 comments found.
Hi, I successfully installed the theme however, I can’t seem to use Elementor Pro functions. Is the theme doesn’t include elementor Pro license, please confirm.
Hello,
Thank you for contacting us!
We do not include Elementor Pro in the package since the theme is built with Elementor free version. However, the template is compatible with Elementor Pro.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi
Theme activation says my purchase code is invalid. Can you please activate it. My support has expired so I am unable to create a ticket and I don’t know if I can share my purchase code here.
Hi any update on this? I have also sent a presale question also through support. No response till now. Can you please check
Hello,
We deeply apologize for the delay. We are closed on weekends.
Your ticket has been just updated. We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
Regards.
Hi
Its okay no issues. Thank you
Hi are the styles and blocks and post styles interchangeable for all demo themes? By default if I choose a demo 2 for my design, can use the same design element that is present in demo 3 for my demo 2 design ?
Hello,
Thanks for reaching out to us!
The set of widgets, elements and post styles is the same for all skins. However, the design may differ from skin to skin. But you can import a set of sections from another skin as Elementor template. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Also, you can easily combine all the blocks and elements of the template pages with the help of Elementor plugin within one skin and create any layout you can imagine with an intuitive drag and drop builder.
Regards.
Hi
Thanks for the reply 
my purchase key is not working. can you please help?
Hello,
Thank you for contacting us!
Please be aware that there is a limit for theme activation. One theme license can be used for one website/domain only. But your Blabber theme is used on the following domains: https://tv.spot-mobile.com/wp/ , https://tvsucesso.co.mz/, sucesso.spot-mobile.com/wp , inbox.co.mz You should purchase a new license for each domain – http://blabber.ancorathemes.com/doc/#general_information_license
As soon as you provide the licenses for each installation, we will perform the license key reset. In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi. I understand those rules. Ate this moment none of the websites have the license. It was only in www.inbox.co.mz and no other place. That is why i need your help. Just wnat my orignal key to work in one website. Thats all
I removed the key from all of those and left only at inbox.co.mz and its not working
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/. Thank you!
Regards.
Thank you Christine. Doing that now
I cannot activate my theme. I did not use the theme on any other site. I submit a ticket but nobody response me
I solves this issues, note: must active in main theme not in child theme. Thanks
Hello,
We are glad that you have found a solution. Thank you for informing us!
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi. When duplicating an article, the views get also duplicated. I think this is something not needed, since when duplicating an old article, the view for the ne article should be set to 0. Is it something related to the theme? If yes, is it possible to get it fixed during a theme update? thanks!
Indeed, you are correct. Thanks a lot
Hi. Purchased the theme and we need to install it in 3 of our websites. We have a tv station, and 2 Magazines, but same company! We want to use your theme for the 3 websites. What we mus do and how can we purchase additional purchase key? Regrads. Lets work!
Hello,
Thank you for choosing our theme!
With ThemeForest regular license you are allowed to use this theme to create one website. Each site needs to be activated with its purchase code. Thus, you just need to buy 2 more Blabber licenses. For more information, please visit -http://blabber.ancorathemes.com/doc/#general_information_license
Regards.
I cannot activate my theme. I did not use the theme on any other site. I am using a fresh install. Can someone please help me. I have no way of opening a support ticket because it keeps saying the license is not valid. Please help. Or is there a way I can request a refund. Thanks.
Hello,
Thanks for reaching out to us!
Could you please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body? This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.
Regards.
Hello, is this theme WCAG compliant?
Hello,
Thank you for contacting us!
The theme offers basic options for website accessibility – alt text for images, headings of different levels, and subheadings to organize the structure of your content. In addition, the theme package includes Contact form 7 allowing adding accessible WAI-ARIA to the forms, e.g. for error messages and required fields. Also, the plugin gives you complete control over the HTML output of the form. However, the theme is not fully ADA compliant.
Regards.
Hi Team, actually i am unable to use my license key. it says wrong key kindly help
Hello,
Please follow this guide: http://blabber.ancorathemes.com/doc/#domain_disconnectionIf you still need help with that, please submit a support ticket at https://themerex.net/support/ – our Tech support team will be glad to assist you.
Thank you.Presale Question: Can I chose which post meta i want to show on the blog page?In your demo it only shows author and date. I want to show date and amount of comments.
Do you offer upvoe functionality for the blog posts?
Hello,
Thank you for your interest in our theme!
Absolutely! You can easily add the number of comments and likes for an upvote to post meta under Appearance > Customize > Blog > Post Page and Single posts – https://tinyurl.com/ygea4k7l
Regards.
Hi Team,
Can you please respond to my request as this is very urgent purchase code is showing invalid if its taking too long then kindly refund back.
Thank You
Hello,
Thank you for contacting us!
Before moving the installation to the live server (or re-installing the theme on localhost) you need to disconnect the domain under Theme panel > Theme dashboard > General tab. We have manually disconnected the license this time. Feel free to activate the theme again – http://blabber.ancorathemes.com/doc/#domain_disconnection
Regards.
I installed on my page after paying for the licence but mistakenly over wrote by blog files by accident when installing template files by. So, I restored by site but now it will not accept the Item Purchase Code.
Hello,
Thank you for choosing our theme!
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab.
Regards.
With your recent update the default color scheme is not working , it have changed to some other color.
Hello,
Thank you for contacting us!
To investigate your issue additional information is required. Please create a support ticket at https://themerex.net/support/ and our support team will gladly assist and guide you.
Regards.
Hi, i purchased the theme and used personal template, we encountered 3 issues
1. Contact form has possibly javascript issues, when you fill it and submit it shows a loader but never submits the data
2. When you type the website in other platforms, the site title fetched it different from the actual site title, it seems to fetch an array of all posts titles, you may see the screenshot http://prntscr.com/11ebr1y for instance when you type the website url on WhatsApp messaging field
3. Can you guide us on how to change the page header image, we are forced to do it the hard way by renaming the image through the wp-content directory.
4. If you uncheck displaying the categories on posts, it only responds on Popular posts but on the rest of the categories it stays visible, we had also to hard code it which is not an ideal option for the client.
Hello,
Thank you for contacting us!
Let our Tech support team have a closer look at your website settings. Please provide your website details in the support ticket at https://themerex.net/support/ We will be glad to assist you with any questions you have.
Thank you!
Wow loto demos which do you think would be close to the Medium.com style? mutli author style
Hello,
Thank you for your interest in our theme!
The main skin at http://blabber.ancorathemes.com/ will be a perfect solution. It is the closest to your website style. In case you require membership functionality, our Customization studio can help you with it. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
rtl? Arabic?
Hello,
Thank you for your interest in our theme!
Our theme supports RTL text direction (for Default skin only). Please check the demo at http://rtl.blabber.ancorathemes.com/
Regards.
The twitter button to tweet is never worked, when clicked page open and say REFRESH! I refresh and nothing is there FB and other buttons work.
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check it.
Regards.
How can I change the order of how posts are pulled on the homepage Widget:Slider? There seems no way to control the order by which the posts should appear and it is defaulted to most recent. I want it to be random ordered.
Hello,
Thank you for choosing our theme!
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
I have a purchase code that is now getting a message that the code is not valid. I activated it on a site then deleted it before I could even really setup the site, because I had a small problem with bluehost. I deleted the wordpress site, to reset code and then try building a new site, and now the purchase code is not working. Tried to send a message through support, but since the purchase code is coming up as not being valid and support is expired, I can’t open a support ticket! Theme is Blabber, what is the quickest way to get this resolved?
Hello,
The difficulty you faced happened because the license key was not disconnected before re-installing the theme or Wordpress: http://blabber.ancorathemes.com/doc/#domain_disconnection. Our Tech support operator has manually disconnected it on our end. Feel free to activate the theme again now.
Regards
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