12045 comments found.
How to Edit the phone number on the Ad Campaign Page in User Dashboard.
Please update your Knowledge Base.
Hi Emperor,
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
Best Regards,
Natyra from Cridio
Customer Success Ninja
How Can I remove sign in button from mobile menu?
Hi SANTORINI888,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi mate,
On Chrome and Safari, there is a problem for the login / logout on header:
admin-ajax.php error 400
Unable to connect sometimes and when I get there, the header doesn’t change, it’s still Sign IN.
I think it came from: needlogin-ajax.js
Thank you for your help
Hi Emilien59,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello,
Is this theme support Multilanguage? We have tried with WPML and Polylang WordPress plugin, but it’s not working
Could you please let us know?
Hi addyturner,
Thank you for your interest in ListingPro!
Multi-languages plugins such as WPML or qTranslateX are not officially tested. But many of our customers are using such plugins to offer multi-languages on their directory NOTE: We suggest you may want to consider the Google Translation plugin for WordPress as it will auto-translate your website in all the languages live with just a click of a button.
Let us know if you have any further questions!
Best Regards,
Natyra from Cridio
Customer Success Ninjaa
Turn OFF the image upload on reviews. Can this be turned OFF?
Hi Emperor,
Yes, you can turn off the image uploads on reviews.
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I have noticed that the majority of WP themes don’t have individual SEO Friendly landing pages for CATEGORY/LOCATION combinations. Typically it appears that there is a high-level category (e.g. restaurants), that allows some sort of location filtering, but not an SEO friendly landing page for the category and location combination. This is a problem as CATEGORY/LOCATION pages are the most important pages for a directory if you are hoping to get any sort of search traffic. The CATEGORY/LOCATION combination of “Chinese Restaurants London” should produce a landing page that is directory.com/chinese/london.
My question is can Listable provide this and if so can you show me where I can find a CATEGORY/LOCATION page in the demo, alternatively a Live site that you can share would be even better!
I look forward to hearing from you.
Hi patelpgsurat,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Why does the pricing plan add .50 cents to itself. How to stop?
I was a little off, it actually is adding 5% to the amount in the “Price” field.
Nevermind, found the “tax” section, just an fyi it shouldn’t be prefilled with anything.
Hi Emperor,
Good to know that you found it out by yourself!
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
Best Regards,
Natyra from Cridio
Customer Success Ninja
After the last update, my websites are broken, I already sent the info to you in Bug Report, I have investigated and the error is with the Redux plugin, I have the latest version.
Hi oswarnieves,
We are sorry for the inconvenience.
If you already reported the bug here -> Bug Reporting Tool kindly wait until our support replies you back.
Thanks for your understanding.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi and thanks for the product. I wonder though, how come I am not being able to add more social media profiles to show on listings? For example, Pinterest has been a tremendous platform for so many businesses right now, and yet I am not being able to allow my clients add it as their social media platfform of choice (in Contact block on the sidebar of the individual listing). There is more. Yummly, for example, and Mix. Depending on the industry of a business, there is a different type of SM platform that is important to include, so I am wondering if you are planning to add this some time soon? And in the meantime, could you please help incorporate Pinterest as it is hugely important for me as your customer right now, more than any other platform – thank you in advance and HNY.
Hi Vassilenkoff,
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
Feedback ListingPro Click Here To Visit Our POST-SALE Resources
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Natyra, thank you but none of the above links help. I’ve already read through them before leaving a message here. Anything specific you could reply with in regards to the issue that I’ve mentioned?
I have a problem with the claim form. I was testing it and I tried to claim a business and when I did and click on the button, it kept buffering. Could you please help? My support expired months ago. The site is business.findafro.com
Hi jljdigital,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
As soon as I activate the FES form builder, the listing form tends to have errors, as soon as I disable it, the error seems to go away. Please help with the same, I have also added a ticket but didnt get a reply yet
Hi tanmaycapri,
Please kindly check, your ticket has been responded.
Best Regards,
Natyra from Cridio
Customer Success Ninja
good afternoon, do you have spaces to place advertising banners?
Hi palazoncwb,
Thank you for your interest in ListingPro!
Kindly read this article.
Best Regards,
Natyra from Cridio
Customer Success Ninja
How to raise a ticket? it keeps saying my username/password is invalid, what are my details to create a ticket? my entire homepage has disappeared when i was working on it, and ‘home’ page is now not there in the pages. The homepage goes straight to pricing page, i am not sure what happened. see below link
https://stuffineed87867834.wpcomstaging.com/pricing-plan/Hi Hannahfredas,
Thank you for purchasing ListingPro!
Please choose the “envato login” option, (the green button below the sign in option)
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi …we checked emails notification in theme options > Email Management there is a lot of emails they are similar in content, but the addresses are completely different from the content of the e-mail, and they are the following:
Listing Approved SubjectEmail , Listing Approved ContentEmail , Expired Listing , Listing Expired SubjectEmail , Listing Expired ContentEmail , Expired Ad Campaign , Ad Expired ContentEmail , Invoice Email Content ,
If there is an error, can it be corrected… Thank you
Hi almosbahe,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I am getting error http://34.72.119.21/wp-admin/admin.php?page=lp-cc-license Sorry, you are not allowed to access this page. I am a paid customer
Hello, Still no answer to my question. What pathetic support are you giving to paid customer? How do i resolve this issue?
Hi sonitech,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
From the time I bought the theme to the installation stages, I was satisfied with both quality content and technical support. It is a work that will take many years. I would like to thank the technical staff, especially “Sean Godmon” and “John Elmer”, who provided technical answers with detailed answers to the questions I asked.
Hi Hayatem thank you so much for your kind words. Please kindly consider sharing your experience here as well https://docs.listingprowp.com/knowledgebase/give-us-a-5-star-rating-if-you-really-love-listingpro/z
Do you have the opportunity to bring iyzico infrastructure for users in Turkey?
Hi p2xel,
Thank you for your comment.
This may be possible with some custom work. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
could you add in your next update, the possibility of choosing the employee of our choice when reserving a time slot for a service
for example when I book at the barber I have the possibility to choose with which employee I want to have my hair done
please add this option it is very important for the choice of my purchase
Hi hamzadebabi,
Thank you for your purchase!
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
This theme is exact thing I need for my website and Sean Godmon has been very helpful with quick response in supporting
Hi Jacmaan,
Thank you so much again. If you do find time please kindly share your experience here. Our support team will be super excited to hear about your experience. Thanks!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, do you have this option “map and location autocomplete field powered by OpenStreetMap” or do you plan to add it in the future please? it is essential for me to buy i, because the google api is expensive
Hi hamzadebabi,
Thank you for your interest in ListingPro!
Yes, OpenStreetMap is included on the ListingPro theme.
Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
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