277 comments found.
Hello, I recently purchased your theme it’s working fine in localhost but when I upload the site to the server everything works fine but can’t edit the page using elementor I tried all solutions from Google but none of theme fix the problem, it says Can’t Edit at right bottom corner waiting for your response Thanks
Can you try to share your site admin access and purchase code so that i can try to check it for you? Thanks
Just send it to support@rstheme.com please check it an confirm Thanks much
You can check now. This was happened because you didn’t save the permalink after uploading the site to server, – so if you will like our support please try to give us 5 star ratings and good comments. Thanks
it’s working now thanks for the amazing support and amazing theme 
Hello.
I just recently purchased your wordpress theme called “braintech”. however i was charged twice instead of once. so i was given two braintech themes. please i need refund for one of the purchased theme, and retraction of its license
thank you
Send me refund request of one. I will approve your refund request.
I have sent it.
I have sent it.
I didn’t receive your refund request. Try to send me again. Thanks
Hello.
I just recently purchased your wordpress theme called “braintech”. however i was charged twice instead of once. so i was given two braintech themes. please i need refund for one of the purchased theme, and retraction of its license
thank you
Hello, I want to activate the theme
For activating theme please follow following link:
https://rstheme.com/docs/braintech-wordpress-theme/getting-started/activate-theme/You have to find purchase from themforest download tab after logged into themeforest.
Send your site admin access and purchase code so that I can try to help you. Send those to support@rstheme.com
A message has been sent to your email
Try to send me your website ftp access so that I can fix it. Thanks
I send it to you on the e-mail. Try to do the template for me quickly without any problem with the shape of the current site
You didn’t send the ftp password. Send me password please?
Normally designing images should be in the website level using css or any other framework. In your one, you used pre designed images with frames and etc to make them better. But when it comes to our end development we want to access those image templates (psd or any other) to re design with our images. So I hope you guys will share the image source files. Otherwise we can’t directly add images to the site because they are not applying correctly without the exact same design of yours one.
Thanks for using Braintech theme – can you share list of which which images you want so that we can share with you. Send email to support@rstheme.com. Thanks
I sent an email!
okay – designer is working for you. Thanks
I requested for a refund last week and your team does not reply me yet. Consider that and reply me back. Thanks in advance!
If your request will not violate envato refund policy then you will must get your refund. Thanks
I carefully read the policies and waiting for an update
Any update on this?
Cannot activate license. Please help – Web info already sent. Thanks
I already imported demo data for you. Thanks
Can I use all the images and icons from the demo? Are colors changeable?
You can change all colors. You can use all icons but some images are commercial. Most of the images are free. If you need any help during installation we will try to help you. Thanks
Will I know which mages are commercial? I’m buying a theme, so I don’t have to spend time on the design and focus on the content. When I load up a demo, can I use it as it is?
okay – buy the theme and use the content. thanks
I am not getting response from them.
When did you send support email?
few days ago, but no response from your team.
Did you reply my last email : https://prnt.sc/25909d0 Try to take a look our customers reply. We always try to help customer according to their need. Just checked you have given bad rating and comments. Now how can i help you?
I think you misunderstood us. You sent message on 07 Dec 2021, we also replied you that day and you didn’t reply to us. Please try to change the rating and share your site admin access so that we can try to help you. Waiting for your response
https://prnt.sc/2593jsmhello i send you a message for support with theme activation problem and demo content still waiting an answer need solution uregently
I already replied you. Thanks
Greetings. I just bought the Theme but when installing Elementor (already with the theme running) I get the error of “critical error” and it does not allow me to access any administrator page.
correction. The problem was the Elementor with my locale.
Have any way to upload it to server so hat we can check the issue for you. Thanks
How to activate? Click activate button no respon. Do you help me?
Can you share your site your site url and admin access and purchase code to our email : support@rstheme.com So that we can try to help you. Thanks
hello,
i updated the theme to the latest version and the colors and menu layout changed. I saw you answered a comment about the same problem with the go to about braintech and assign the license key but it seeems it doesnt work.
can you help ?
Did you use your purchase key to another website? Send your site purchase key and admin access so that we can check it for you.
https://themeforest.net/user/rs-theme/#contactmy 2nd level dropdown menu is showing on the left instead of right, please how do i resolve
Go menu section from admin then add sub-rights class here see it http://prntscr.com/1ziit9r
How do I change the images of “About page / Meet With IT Experts..?
You can change the images from admin -> Teams
Please how do we create link for “buy now” button based on pricing to auto add to cart for different plan
script is indeed slow loading when editing with elementor
This is not available in our demo. You can do it custom.
please do I need to add as product via woo commerce and link to “buy” now button or how
please I need help
This option is not available into the theme. If you want we have to do custom work, for doing it you have to pay us. If you will agree then we will send quote. Thanks
Anybody have experience which the template is loading very slow. Eventhought foe edit age
How to activate? Click activate button no respon. Do you help me?
Try to send us your site admin access so that we can check it. Thanks
admin accsess send
We will check and update you. Thanks
I want to be unblocked in local mode
I want to use the local formal license and they do not accept it, why? They will help me solve the problem or give me a refund, I had already sent them an email
We will check and get back to you. But you can first deactivate license from local then can activate it form live site. Just go to local site admin then About Braintech where you can deactivate. Thanks
I have nothing online, I wanted to start locally first and when I enter the license it does absolutely nothing
From your local we can’t check. Just check your cURL is enable or not please enable CURL then check it.
Where can I check CURL I checked my xampp and it already has the line with no comments
I just checked my php.info and I have cURL enabled and the license cannot be activated
Can you try to upload site to server so that I can fix it for you? Thanks
I don’t want to have it online, I just want it as educational material. If I can’t run the license locally, I want my refund, thank you.
From local how can check it? It’s logical sir. You are using latest theme? Thanks
Yes and it does not work, I have downloaded other themes and those work for me without problem. Will they give me a refund yes or no?
I already replied you via email. Check the email. Thanks
hello, is it possible to change the ”+” symbol to ”%” on the RS Progress Pie block ?
Yes, You can add anything there. Thanks
how? i cant find it
Sorry RS Progress pie don’t have option. Try to share your access so that we can try to help you. Thanks
ok, where can i share the acess to you private?
Send email to support@rstheme.com
Are plugins to make multilingual included?
It’s WPML supported but you should purchase this plugin license
