743 comments found.
Presale Questions- Pricing should be explained at top of page, but then customer uses one calendar for pickup date and one calendar for drop off date. If same day rental pickup and drop off is same date, if overnight or multiple days, dates would be different. here are the pricing details without actual prices 15 carts but lots of possibilities All 4-person cart- 10 with short roof, 5 with long roof Certain Dates are Blocked Out and Not Available.
Low Season- April 1- May 19, September 5-October 31 Weekday 10am-7pm (Monday or Tuesday or Wednesday or Thursday) - Weekday with Overnight (Monday or Tuesday or Wednesday or Thursday) Weekday 2-Day Package (Starts on Monday or Tuesday or Wednesday) Weekend 2-Day Package (Starts Friday or Saturday) Mixed 2-Day Package (Starts on Thursday or Sunday) Week-long package (7days and overnights)
High Season- May 20- September 4. Weekday 10am-7pm (Monday or Tuesday or Wednesday or Thursday) Weekday with Overnight (Monday or Tuesday or Wednesday or Thursday) Weekday 2-Day Package (Starts on Monday, Tuesday or Wednesday or Thursday) Weekend 2-Day Package (Starts Friday or Saturday) Mixed 2-Day Package (Starts on Thursday or Sunday) Week-long package (7days and overnights)
Customer should see these prices but pick out desired days from calendar and have prices automatically populated.
Does it supprt Stock availability?
Hi Unfortunately the pricing feature that you are looking for is not available via our theme
Don’t buy it. I spend more than two months with this and it does not work properly. I had some issues with the plugin (+add-ons) so I decided to buy theme.
Spend more than 200 € with this and so many hours. I have talked with support but anything works properly.
If you want to change “general options” you have to install a plugin, but if you install the plugin it, the web takes more than a minute to work.
Of course, the plugin (redux) doesn’t work either, because the changes aren’t made.
DONT BUY IT
Hi Our support team is continuously providing you with support and if you have issues please let us know and our support team will assist you. We’ve used redux options framework to control options in our theme. So without their plugin, our options panel won’t work. It’s a must require plugin for our theme. Regarding the slowness, our theme is not slow if you use a good server with cdn then it should be okay.
hi, yesterday i leave an update to the ticket in the support system (#2946557)
Is there an estimate of when it will be answered?
Hi Please keep communicating with us via support portal and your issues will be soon resolved.
Does this theme support Multivendor plugins like WCM or Dokan?
Hi Unfortunately we do not have Multivendor support.
The photos are blurred after importing. How can I solve it?
Hi Yes, the images we have used are premium images hence we have blurred the images. You will need to replace the images with your product images.
Hi, pre sale question: The way i work, every new day’s charging starts at 10.00 am. For example if someone rents a car at 10.00 on Friday and returns it on 9.00am on Saturday i charge him for 1 day. But, if it returns it on Saturday at 1.00 pm then i charge him for 2 days I mean that every new days charging “starts” at 10.00 am
Is it possible to configure that using your theme?
Thanks a lot
Hi Yes, it is possible if you do not have any hourly pricing and only daily pricing.
Hi, last version of the theme, but nothing change.
The same problem i report on 29/12/2021 in a support ticket. Today, 09/01/2022 all is the same.
I was supposed to turn in the job last week, but I’m holding on because it doesn’t work.
Do you really know what the problem can be? The redqteam have access to the site with an administrator user, but did not enter to verify if it had been fixed. They are supposed to support if it doesn’t work, but I see that it is not happening.
I need an urgent response for this issue.
Hi Please open a support ticket and our technical support team will assist you.
Hi, the ticket was open on 29/12/2021 (#2946557)... today, 10/01/2022 no resolution…
I need to open another ticket??
Hi Please keep communicating with us via support portal and soon your issues will be resolved. you do not need to open another ticket
I have a problem with product banners: arrows are displayed at the bottom, as if a js or css file is not loaded
Hi Please open a support ticket and our technical support team will assist you
kindly can you please guide me how to change heading on search form , here is screenshot link (https://drive.google.com/file/d/1eGLTS6lUiWBwM2OK_rUflt-yn4zrYzqL/view?usp=sharing) i want to replace heading “WHERE YOU FROM” with “PICK-UP LOCATION” and “WHERE YOU GO” with “DROP-OFF LOCATION”, kindly guide me i will be your thankful.
Hi Can you please open a support ticket so that our technical support team can assist you.
i dont have option for support, can help me here, i just want to know this, i will be your thankful
but my support is expired
you will need to renew your support and open a support ticket.
hi, the custom lock is not working, I sent a message through support 2 days ago, but the only response I received is a link to documentation that I had already reviewed
can you help me? it is important that this functionality works well, otherwise it makes the theme unfeasible
Hi We have checked your ticket and our support team have already notified you that we are preparing an update. Please bear with us
Hello. I have seen your theme and I want to say it’s really nice only what I want to confirm from you by checking of following required points which I needed for my website. So would you please answer the following points when it will possible for you. Thank you.
1. Does the theme have multilingual options or is a separate plugin required?
2. Is the selection process for the car, based on a booking system in the background, or is it only a form?
If it is only a form, is the theme capable of using a plugin for a booking system?
And is the form customizable?
3. Are there options to post blogs?
4. Does the theme support WooCommerce and MailChimp plugins?
5. What if we find that the theme is not to our expectations, can we “return it”, and get a refund?
Thank you.
how can i have both bikes and cars in the same theme i imported
Hi Please open a support ticket with relevant details so that our technical support team can assist you.
please which plugin handles the theme’s shortcodes??
turbo-helper plugin. It comes as bundle with the theme. Our theme is build on visual composer plugin.
hi, thank you for the reply. i had to deactivate all plugins and reactivated the one-by-one. For some reason, “All in One SEO” plugin was the culprit.
hi, I can seem to get the shortcodes to work. Whenever I copy and paste the shortcodes into a textbox, it just shows a blank screen on the frontend of my website. any ideas how to fix?
Did you already purchase the theme. I don’t see the purchase tag on your profile. Please contact our support forum for after sale service.
The product says discounted, but it shows 59 dollars?
https://prnt.sc/219wmj8Cyber monday sales has been ended. We’ll update the banner soon. and please check the date in campaign banner.
Hi,
How can show different main image on car page? I see that can do it, on your homepage: https://preview.redq.io/turbo/car-deal-two/ the car with title: Mercedes-AMG GLA 45 4MATIC featured image is grey, but then click on it, the 1st image is red car: https://preview.redq.io/turbo/car-deal-two/shop/mercedes-amg-gla-45-4matic/
How can use the same setting?
Thank you!
Hi Can you please open a support ticket so that our technical support team can assist you
Hi! Opened support ticket.
Hi, is it possible to change mobile menu color?
Hi Unfortunately we do not have such option. it will require additional customization
Ok, thx!
RTL support ?
Hi Sorry at present we do not have RTL support.
@redqteam just got a quick question my quote emails are going to my admin user instead of the email address I listed?
Hi the email will go to the site admin if you have not set up alternative email address from the back end of the woocmmerce settings> rnb settings> general tab
Thank you for the response, missed that.
Hi! I am using e-signature from approveme. I can add woocommerce details shortcodes, for example: {{billing_phone}}, but would also like to add dates that comes from your booking system. Can you tell these codes? Thank you!
Hi Unfortunately, custom codes need to be done from your end. We do not have the codes ready to share.
Hi! Thank you, how much would it cost to make these codes?
Hi Sorry but at present we do not have developers available to do custom work.