103 comments found.
There is something wrong with the latest update from Elementor, after the update the Theme just stopped working, I had to return from back up
Elementor made massive changes on their last update. So we made Motodeal theme compatible and released and update today. Please update the theme to the latest version and let us know.
Hi, I have created a ticket and need assistance URGENTLY.
We have replied to your ticket.
I have problem with these theme. on home page the woocommerce images are so small. very tiny
If you have not already, please create a support ticket: https://droitthemes.ticksy.com/
Hello!
I would like to ask you the following questions:
1. In the motodeal theme, on the CAR SHOP side, from what I notice, the categories are taken by brand, price, year, etc. The theme link is https://smartdatawp.com/motodeal/budget/vehicle-listing/bmw-la-coupa/. I would like it to be like this: www.domain.com/agricultural-tractors/tractor-102 (product-category / product)
2. Can I change Search by brand to Search by Tagro, TAG, etc?
3. Can the category 1 product list be displayed in CAR SHOP1 (category 1) and the category 2 product list can be displayed in CAR SHOP2?
4. Can different products be displayed in different categories?
It is possible?
Hello
1. Yes you can do it by default wordpress permalink system. 2. You can change the text. Do you want to search by tag? That will also be possible. If any issue open a support ticket. 3. I did not understand it fully. But you can have category wise product page. 4. Yes it is possible. THANK YOU
Can I change Search by brand to Search by Category products or subcategory?
Yes you can. Thank You
Can I use Polylang for multiple languages?
Yes, you can.
Envato needs to look into this dude. Completely refuses to respond or help buyers. He should just take this down to save buyers time and the frustration. Look at all the comments before you buy. You will notice he doesn’t respond to tickets and when he does, he makes you jump through hoops and makes you wait another 24-48 just to give you a template solution. Buyers Beware!!!
Hi, We are sorry for your inconvenience, but you need to cooperate with us so that we can support you.
I was in India for the last 17 days for my kidney treatment, that’s why I could not reply regularly to your emails. But my full team is working and so I emailed you and requested you to create a support ticket on our support portal. All our customers do that and we support them through the portal. But you have not created a ticket there yet, so how can we support you?
Please create a support ticket and we will look into your issues. https://droitthemes.ticksy.com/submit
Thanks.
I have raised few tickets, more than 3 days now…can you please check???
We have replied to all your tickets. Thanks.
Please respond to ticket #2968280 ASAP
We have fixed your issue and replied to your ticket.
Very slow on answering the tickets… 3 days passed and no answer…
We have replied to your ticket a few days ago. If you have not received email, please check your spam/junk folder
Also you can see the replies by directly logging into your account on our support portal.
Once i downloaded the file for wordpress only and upload theme into wordpress. All of the pages are blank. Would you be able to provide assistance?
Sorry for delayed response. Please check the documentation, I believe your issue will be solved: https://docs.droitthemes.com/docs/motodeal/
followed the instructions and imported data but the pages only have the header and footer.
This product is very buggy and very unhappy, I have taken screenshots of the issues. I will likely dispute the charges with my bank if i cannot get more information than a template support link.
We see that you have not reached out for support, have not created a ticket on our portal. We would really appreciate if you could let us know what issues you are having and our support could look into them closely.
I emailed you my issue, then you asked that i submit a ticket and expect for me to wait another 24-28 hours for a resolution because it wasn’t done exactly how you wanted. Customer service appears to be the final priority for this seller.
Hi,
We are sorry for your inconvenience, but you need to cooperate with us so that we can support you.
I was in India for the last 17 days for my kidney treatment, that’s why I could not reply regularly to your emails. But my full team is working and so I emailed you and requested you to create a support ticket on our support portal. All our customers do that and we support them through the portal. But you have not created a ticket there yet, so how can we support you?
Please create a support ticket and we will look into your issues. https://droitthemes.ticksy.com/submit.Thanks.
Hi there, love the package designs… i have a couple of questions ? i want to make a website to sell trucks.
- can this package be use for multiple seller or only my trucks or both? - Looking to use the woocomerce app to update trucks (products) is this possible with this package setup? - do you offer installation? Thanks
Hi,
Thanks for your interest. Here are answers to your questions:
1. This is not a multi-vendor supported theme, so only one seller can upload and sell products.
2. Yes, you can use WooCommerce to update your products.
3. Yes, we offer installation service. You can contact our support after you purchase the theme.
Thanks.
thanks that is great i see there is lots of info that you can add in to truck product can this also be done thru the woocommerce mobile app?
The truck data will not show their as this is custom postype which do not manage car info by WooCommeece
Hi, do you have the theme in Spanish?, also I want to know if the people can submit ad first and the register like this website https://autocatch.com/sell-used-cars
Hi,
1. No, we don’t have the theme in Spanish. But you can easily translate it using WPML or similar plugin.
2. No, we don’t have this feature.
Hello, the filter on the front page is it possible to have one box linked to the other. For example if I pick Mazda on the second box get models specific to Mazda then I can pick the year.
Sorry for the delayed response. It is not currently supported by default. You can do it by custom coding.
I submitted a ticket but no response, my website isn’t showing all of the details in the frontend listing, for example torque has a value in the backend but is not showing on the listing, how can I fix this?
Did you buy the theme from ThemeForest? I am asking this because there is no “PURCHASED” seal next to your username.
yes i have purchased the theme, weird it shows my previous post as purchased
We have only one ticket due on Motodeal, I guess that’s you. We will reply shortly.
my ticket is here https://droitthemes.ticksy.com/
Hello. i have version 1.0.2 of the theme, how can i update to the new version ?
Sorry for the delayed response.
Please download the latest version of the files from your “Downloads” page. Then re-upload the theme and it will replace the old version. We strongly suggest that before updating the theme you keep a full backup of your data/website so that if you need to rollback for any reason you can do that without losing any data.
I cannot input my year and other options in the listings area the boxes are not displaying properly
I have had two tickets in for days and a comment here and no response, how is someone supposed to get tech support??? I cannot input listings information which makes this theme absolutely useless to me!!!!!
We have replied to both of your tickets.
PRE-SALES Questions Hello, I need the following features and I want you to let me know if there are possible to do with your theme 1) Can the return location be different than the pickup location? BUT the return location should depend on the pickup location so that not all locations will be eligible for return and pickup at the same time? Is this possible? 2) Do you support all woocomerce based payment methods? 3) When putting the pricing, can I put different prices based on the season? 4) Can I create two different request forms and each form should retrieve results from different locations. Is this possible? So, in one form one can choose specific locations for return and pickup – and in the other form, the available locations will be different. Is this possible? 5) Can I manually put bookings from clients that don’t book online so the availability of the cars will be always up to date? 6) Is your theme Polylang ready? Or you support only WPML ? 7) Since I want to put rental moto services additionally to car rental services, is there a way to create “booking forms” that will only show a specific category of vehicles (only motors) in the result page? 8) Do you support Elementor Page Builder?
Hi. I bought this theme and its working for me
Nice to know!
Hi , Now my site is showing ” The active theme is broken. Reverting to the default theme.” Can you please help.
I’ve renewed the support but the website keeps telling me that the purchase code is not valid. I really need to solve some issues with the website.
That’s the problem!!! I cannot create tickets because the purchase code says its not valid! How can I solve this?
Please email us at inbox@droitthemes.com with your purchase code and let us try to create a ticket for you.
Hi, I want to ask how to change Engine size too small. current minimum is 500cc I use this template to. make the motorcycle information collection. and my vehicles too small, minimum can be 50cc. I don’t see any setting to change this validation. so please help me how to change this number form 500 to 50. or and where to change validate for another option. Thank you so much
Please create a support ticket: https://droitthemes.ticksy.com/
