Discussion on uTech - IT Solutions Services WordPress Theme

Discussion on uTech - IT Solutions Services WordPress Theme

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225 comments found.

Hello, I can’t change anything in the Footer. For example, I changed the Copyright to “Esphera Digital © {YEAR}. All Rights Reserved”, but it stays as “Copyright © BDEXPERT 2022 All Right Reserved”.

Hi There,

Sorry for the delay, By the way we are used Elementor footer template for footer design so that you can put any content in the footer. You just need to edit the footer template and put your content.

You can find footer template two way,

1.. Go Dashboard -> Templates -> Footer template then edit it with Elementor and put your content.

2.. When you are logged in in your website then if you visit any page, then you can see a Elementor button in WP TOPBAR, then just hover and after hover you will see the template list which is used in page then just click the footer template and edit it.

If you don’t want to use Elementor footer then you need to change the footer option from theme option, then you can also see the changes, which is you already changed for default footer.

If you need farther help please send a help mail to ( mehedidb@gmail.com ) and If you like my product please don’t forget to put a 5 star rating.

Thanks!

Hello, Can I have a refund please in the uTech theme? I will not use the theme anymore, my client chose to use another theme in their project. It’s possible?

Hi There,

Yes it’s possible if you are not downloaded yet. If you are not downloaded please send a refund request.

Thanks!

Hi, the theme looks nice but I am frustrated trying to change the colour of the buttons. Three are at least 4 places between the theme and Elementor where it tells me that I can update button colours but none seem to work.

For example, how do I change the background colour of the “Get a Quote” button in the menu, to the right of the navigation?

It’s very frustrating. The documentation needs a lot of work.

There is no “Theme Options” button under the Appearance tab. The “uTech options” menu doesnt let me change the button colours and neither does Elementor Global settings.

Can you assist please?

Mark O’Leary

Hi There,

We have unlimited options in uTech Option panel you are already see that, but some option color or background you need change with custom CSS then you can paste it in custom CSS field in option panel.

Hope you understand. If you need any help or you are unable to write custom CSS then, please send a help mail to ( mehedidb@gmail.com ) we will help you to resolve the issue.

Thanks!

I am able to write CSS but it should be stated what can and cant be edited because there are multiple options in the theme options and in the elementor options to change buttons but most of them don’t work, which causes confusion.

Hi,

Sorry for your confusion, by the way if you need any help in specific option then please send a help mail. We will help you with that option.

Thanks!

Hi BDEXPERT

I have 2 issue’s with UTECH theme, First of all the I cannot modify or create a Woo Commerce custom shop page with Elementor with the help of Jet Woo Builder is not working while the theme is active The message is Sorry the content are was not found in your page. From Elementor

And the second one is that I want to user Header Layout 2 but is forcing another topbar custom and the buttons are not showed, the cart one by example and is not working like OffCanvas one, Can you please check ? My website is marsproitsolutions.ro

Hi,

I am not get any email from you, can you please send a help mail to (mehedidb@gmail.com ).

Thanks!

i sent again from another mail with subject utech 3 issues

Please check your email.

Hello, After theme installation. I try to edit the content but unable to edit. Edit UI Area Title and Content still loading. How to resolve that issue?

Hi There,

Please increase your memory limit.

If you unable to increase memery limit you can send a help mail to mehedidb@gmail.com

Thanks!

Hi, The homepage logo menu icon and footer in mobile version are not being displayed properly. Also ‘Home’ link is appearing blue in demo site whereas its different in website. Can you please check? I used ‘Home V1’.

Regards, Shumail

Hi Shumail,

Please check your email.

Thanks!

Is ShopEngine Compatible with your theme? I just bought it but wondering if your theme is compatible.

Hi There,

Basically every plugin is compatible with any theme, but every user need to customize for their need functionality.

Thanks!

I really like your theme. Can I customize the header where the logo is to be white because my logo is blue. Can I also add online payment option?

Hi There,

Yes you can customize or set background any color whatever you want. and our theme already support WooCommerce and already has some payment getaway for WooCommerce.

Thanks!

Hello,

After installing the theme and import content, the website shows only a white page https://ecca-group.com WP 5.8.2 WooCommerce 5.9

Thanks.

Hi,

All issue are fixed, and everything is working fine. If you need further help, let us know.

Thanks!

Do you support RTL ?

Hi There,

Right now don’t have RTL support, but we have plan to add RTL in upcoming days theme update.

Thanks!

I bought the theme but I cannot import the demo because I cannot install the plugins Ultimate Adddon, Ultimate Socials and uTech Core. How can I instal them.

Can you help me

Hi There,

Sorry for your inconvenience, By the way you don’t worry you will get all the plugins in the main theme folder. Just go to the main theme folder then navigate to the lib > plugins folder then install all plugins manually. If you face any problem or if you need further assistance please let me know.

Thanks!

Dear Sir/Madam,

I am reaching out because we have a problem on your theme UTECH.

Changes we make through Elementor do not go to the site in a timely manner and are displayed differently. The change we made in the editor appears to be normal, but it turns out to be dysfunctional or incorrect on the site.

In addition, when we want to copy a section, the copied content appears normal in the editor, but loses the css settings on the original site.

When we contacted the hosting company, they said that this problem was caused by the theme provider. And they shared that maybe there might be a version difference.

We look forward to your immediate feedback on the issues we shared above.

Kind Regards, Baris,

Hi There,

Can you please send a help mail to mehedidb@gmail.com with login credentials, so that we can check the issue.

Thanks!

Sticky Logo Not work

Hi There,

Please send a help mail to mehedidb@gmail.com with website login credentials so that we can check the issue and fixed as soon as possible.

Thanks!

Hello. I would like to know if there is in the theme menu option in one-page format. Thanks!

Nice, Do you have a demo with this example option? Thanks

Hi There,

Sorry, I don’t have any demo right now but we have a option panel you can manage with it by our option panel.

Thanks!

Hello! Using theme but the mobile menu not working when clicking.

Site is: https://new.iqcol.com/

Licence: c772f256-60ba-465f-9898-1888aa23d222

thank you!

Hi,

Please send a help mail to mehedidb@gmail.com with login credentials so that we can fix the issue for you as soon as possible.

Thanks!

Having issues with the stick menu staying transparent and not switching to a solid color & changing to sticky menu logo. Any help?

Hi There,

Please send a help mail to mehedidb@gmail.com with login credentials so that we can fixed the issue as soon as possible.

Thanks!

Hello guys,

I have problem with import of demo data:

An error occurred while fetching file from: https://opiciprace.web-marketyng.cz/wp-content/themes/utech/lib/dummy-data/content/content_woocommerce.xml! Reason: http_request_failed – cURL error 60: SSL certificate problem: certificate has expired.

Please can u help me? Certificate is OK and valid.

maybe if i can turn off the validation. Thanks!

David Ch.

Hi David,

Sorry for your problem, By the way please contact your hosting provider and enable cURL in your server then try to install demo content.

If you need further assistance please contact us.

Thanks!

I have a problem showing the menu on the home page

Hi There,

Sorry for the delay, actually I was hospitalized from last 5 days for food poisoning. So I was not available for the support. By the way, if your problem not solve yet or if you need any other help please send a help mail to mehedidb@gmail.com

Thanks!

Good morning, I am interested in your template for a website that I am going to make, but I have certain doubts that I would like you to support me before purchasing it. I will use your template to renew a website of a client who currently has his wordpress website, I already have access to CPANEL and Wordpress Dashboard but I have certain problems. 1. Since the website they currently have they never gave any maintenance updates if I want to access the dashboard I have to first enter cpanel and rename the plugins folder with the name “oldplugins” and so the menu of login being able to access the wordpress dashboard. But when I do this, if a user visits the website, it will appear that it is not functional and for it to be seen again I have to rename the plugins cpanel folder as it was. (If when installing your template this problem that cpanel has interfered?) 2. Is there a way to make a backup of the current website which you can view as it would need both information it contains such as structure, images, texts, page sections, etc. (I want to avoid installing your template and not being able to see the previous website to get information that I need). Additional doubts: • The requirements that require me to have the hosting, I would like to know if I have them and if I do not have them if you could support me by doing them or what should be modified or done in your case. • Does the template come with any installation, modification and use manual? • In case of a template functionality problem, do you offer technical support and solve it? • For the correct functionality of the plugins that are installed, a plugin from you is needed to update them or only manually by clicking on the update icon.

Hi There,

We don’t provide installation or customization service, we have clear online documentation so that you can install theme and demo content easily, but if you face theme related any technical issue we will give you support for the issue. Hope you understand.

Thanks!

Hi,

I purchased your uTech Theme/Kit. It installed without any errors. Then I installed the demo for version Home V3. I also copied the uTech_Optioins.json file as specified by your help documentation. However, my site is not showin the same as the demo page. It’s empty, and the CSS seems to be broken. I am using BlueHost wordpress hosting.

Also Elementor doesn’t work properly with this theme.

Hi There,

Please refresh your browser and remove cache for windows CTRL + SHIFT + R for mac COMMAND + SHIFT + R, then if you face any problem please send a help mail to (mehedidb@gmail.com)

Thanks!

Hi, Your Utech demo is not importing…..

Hi,

Please send a help mail with login credentials to mehedidb@gmail.com.

Thanks!

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