223 comments found.
Hey there,
we really like your theme. Recently, I got the security message that the Mikado Core Plugin is not updated and therefore has severe security issues: https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/mikado-core. Currently, the theme only includes version 1.2.
When will you update the TopFit theme so that it can be hosted in a safe way?
Kind regards
Hello,
The theme is supported and we will continue to update it.
This notice is not for the TopFit theme and it is not for the Mikado Core plugin included with the theme. The notice is for Roam theme and its Mikado Core plugin. Note that Mikado Core plugin included with Roam Theme is not same as Mikado Core plugin included with TopFit theme so you can ignore this notice.
We are sorry if there’s been any misunderstanding because “Mikado Core” is a name used for core plugins inside our several different themes. It seems that Wordfence is displaying the notice wherever there is Software Slug called “mikado-core” regardless of the theme. So instead of this notice displaying only for Roam Theme, it is mistakenly shown for all theme that have “mikado-core” Software Slug
Support
Mikado Portfolio part of
Qode Interactive
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This theme is super buggy, there is something very wrong with it. i am currently trying to reach the theme writers but they have havent responded all day and this is a time sensative project. I just hope I can get a refund or they are able to fix it ASAP.
Hello,
We reply to tickets chronologically and the response time can vary depending on the number of tickets that we get at that point. We try to reply as soon as possible. You should receive a reply soon.
Support
Mikado Portfolio part of
Qode Interactive
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I just installed this theme for a client of mine. The Timetable plugin does not work with PHP version 8.x. Also wrong with previous version. WPBakery Page Builder and Slider Revolution plugin are deprecated (known security warning). The theme has many flaws. It’s already out of date.
Hello,
We are constantly working on updating all our themes. At the moment we don’t have an ETA when the update will come out, however you will be notified via email when the new update is online on ThemeForest.
The theme is tested up to PHP 8.0. Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
Qode Interactive
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I need help because i can choose any of the 6 hompages templates, them don appear in my site
Hello,
Thank you for reaching us!
Once you import our demo content you will get all the pages and settings which you can adjust to your needs. After that just navigate to Settings > Reading and set your page of choice as your homepage (please see screenshot).
For demo import please follow instructions from this article How To Import Demo Content Using The One-Click Demo Import Feature.
In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi,
How can I update Slider Revolution plugin purchased with my theme? It’s now posing high risk to my site and therefore needs to be updated.
Hello,
If you need latest version of any bundled plugin you can always contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, any news in when is a new version coming out compatible with php 8.2?
Hello,
Thank you for reaching us!
Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however once it is updated this will be listed in the change log.
Support
Mikado Portfolio part of
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We are depending on this to purchase the theme for this project, do you guys know at least if it will be done this year? maybe a quarterly estimate?
Unfortunately, we don’t have any ETA when this update will come out. However, once it is updated this will be listed in the change log.
You can also check our thematically similar themes in this link.
Support
Mikado Portfolio part of
Qode Interactive
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Any ETA yet? i don’t want to risk it and then having issues with php 8.3 or woocommerce.
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
Current version of the theme should work correctly with the latest version of WordPress and PHP 8.0. In the newer WooCommerce versions there were some changes to the HTML structure in the single product galleries, however there is a css fix for this and our support agents can assist you with this.
Do let us know if you have any additional questions.
Support
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Hello eveyone, since PHP 8.x is here, Plugin Timetable Booking Schedule doesn’t work anymore… Do you plan to make an update?
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
You should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
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Support, there are few core problems with the template after installation. I’ve created a ticket on your Support Portal with ID#238999
Can you please provide us a solution for those errors?
Thanks,
Vic
Hello,
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
We recommend checking our themes documentation here. You can also find many great articles, and video tutorials that might help you on the way developing your website.
Support
Mikado Portfolio part of
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Hello, I have been with this message in my wordpress for a few months, are you going to update the theme this year, or how can I solve this notice, thanks. Your theme (TopFit Child) contains outdated copies of some WooCommerce template files. You may need to update these files to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available, contact your theme author to ask about compatibility with the current version of WooCommerce. If you have copied over a template file to change something, then you will have to copy the new version of the template and apply your changes again. Archive template: Your theme has a woocommerce.php file, you will not be able to override the custom template woocommerce/archive-product.php as woocommerce.php takes precedence over archive-product.php. This is intentional to prevent display issues.
Overrides topfit/woocommerce/content-product.php, Version 4.0.0 of topfit/woocommerce/global/quantity-input.php is deprecated. The kernel version is 7.4.0
Hi there,
Thanks for writing in! We can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding.
Support
Mikado Portfolio part of
Qode Interactive
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which plugin does the theme use? i want to do the following things in my website
https://woocommerce.com/products/woocommerce-bookings/i want to be able to name classes like here and show on website the timetable per week
https://powbox.gr/go/#/schedule/site/1/st/6f23e750-1ef6-4c7f-9228-2f99d5980937, the classes per trainer (scroll dwon)
https://powbox.gr/go/#/instructor/site/1/id/1110722544391947636and to be able to buy class packages
https://powbox.gr/go/#/pricing/site/1/st/6f23e750-1ef6-4c7f-9228-2f99d5980937Hi there,
Thanks for writing in! TopFit theme is compatible with Timetable Responsive Schedule for WordPress Plugin, however, we do not have a booking/appointment feature included within the theme.
You could possibly achieve this with some third-party plugin for this purpose, but please understand that we cannot guaranty theme compatibility as we have not tested these plugins.
Thanks for understanding and let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Is the theme not working anymore? I purchased it about a year ago and never got around to the project. We now want to build our project, but want to make sure the theme is still functional. The demo seems to have some glitches. Like the banner on the home health club demo. The banner has a security warning when the page tries to load. Do you have updated plugins for this theme you can send?
Hello,
Thank you for reaching us!
Please check if you have updated the theme and its plugins to the latest version listed in change log.
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, I purchased your theme but never used it. I am now planning to use it but noticed the demo glitches when you adjust the screen size. Is this an issue in the actual site files? Is the site responsive with out any errors or slider conflicts?
Hello,
The theme and demo content are responsive. If you are not checking responsive on a device, but rather by resizing the viewport in the browser, we recommend refreshing the page so all of the responsive settings can be loaded correctly.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
Qode Interactive
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hi – the preview is not loading?
Hello,
Thank you for reaching us!
We couldn’t reproduce this. Please try to access it directly through this link https://topfit.qodeinteractive.com/landing/ and feel free to reach us if you have any additional questions.
Support
Mikado Portfolio part of
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are there any plans for any imminent them/core plugin updates?
Hi there,
We are constantly working on updating all our themes. At the moment we don´t have any ETA when this update will come out, but you will for sure be notified once it is.
The theme is compatible with WP 5.8 and PHP8 in the last update, and since there is no significant changes in WP 6.0 you can use the theme on the latest WP version.
If you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
We hope this helped.
Support
Mikado Portfolio part of
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We have a problem installing the demo, we acted according to the help file, but the demo will not be imported?????
Hi there,
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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slider_export.txt does not exist!
Hello,
Thank you for reaching us!
If your sliders are missing after the demo import, see this article on how to import them manually.
If you need further help with this, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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In your demo all the top level pages are not linkable. Is it possible to make these links active in desktop and mobile versions your theme?
Hi there,
Thank you for reaching us!
Yes, on our demo links are set to # in first level menu, however you can add any internal or external link to any menu item.
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, is Visual Composer embedded in this theme?
Hi there,
Thank you for reaching us!
Demo content of the theme is built with WPBakery page builder and this plugin is included as bundled plugin with the theme and you can find more info in this article.
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
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Alright thank you
Support
Mikado Portfolio part of
Qode Interactive
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Why my license is expired, when I have purchased the theme? I have this error in my theme. Can you assist me in the removal ? (the error cannot be seen because is a big chunk of text, so can you tell why my license is expired, because I want to submit a ticket; now I can’t)
===
/home/themeee/public_html/wp-content/plugins/mikado-core/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php. Error: Uncaught Error: Call to a member function get_cart() on null in /home/themeee/public_html/wp-content/plugins/mikado-core/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php:143
Stack trace:
Hello,
Thank you for reaching us!
The issue width widgets is related to the WordPress version 5.8, and we did include compatibility with 5.8 at the latest version of the TopFit theme (see this link). Please update theme and plugins to resolve this, and if you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Support
Mikado Portfolio part of
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I’m having issues with my checkout. Its not actively working, and at the checkout screen the payment methods are greyed out. Any idea what might be the issue?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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