446 comments found.
Hi, great theme,
The theme is compatible wmpl translate plugin support?
Thanks!
Hello, Dear Customer! As we know, the theme hasn’t any incompatibilities with WPML plugin, but we recommend you to use TranslatePress or Polylang plugins. For example, If you want to have a website with several languages – we recommend you to use this plugin:
https://wordpress.org/plugins/translatepress-multilingual/Check this manual about the plugin: https://www.wpbeginner.com/plugins/how-to-easily-translate-your-wordpress-with-translatepress/
Also, to avoid any issues with permalinks – install this addon:
https://translatepress.com/download/1175/Here is the additional explanation about how to use it: https://translatepress.com/docs/addons/language-get-parameter/
Also you may use Polylang: https://wordpress.org/plugins/polylang/ https://wordpress.org/plugins/add-polylang-support-for-customizer/Best Regards!
1. Is it possible to filter by city and by the attributes of the models that I want? That is, are the filters fully customizable? 2. Can the user be given the option of being able to sort the result by price, by the most visited, by the newest? 3. Can the list be ordered randomly by default and each time the page loads they appear in a different order? 4. In the mobile version can I choose to display everything in a single column instead of two so that the photos are larger? 5. Is it possible to put several images in the list in the form of a “carousel” so that they can see several photos without having to enter the ad? 6. Can videos be included in the individual file of each model? 7. In the mobile version within the individual file of each model can I put the larger photos?
Hello, Dear Customer. Please send us an email at modernwebtemplates.com@gmail.com with your questions and we will provide you with the necessary answers. Best Regards!
On the preview of the theme, does the menu in the center of the page actually appear the same way as on the website? It covers a lot of the content so I’m wondering if it’s identical before purchasing.
Hello, Dear Customer! For better assistance to customers now our team provides support via https://mwtemplates.ticksy.com/ Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
I need help with 2 things -
1. Header need the same Ribbon / ink effect in my header as the Ubella demo page.
Could you please help activate it?
2. The Home Page has section section – Hello. i want the layout and look and feel exactly the same as your Ubella Demo home page. I am unable to modify the section – tried many times to change setting/ size but no luck
I am referring to this demo site -
http://preview.themeforest.net/item/ubella-model-agency-wordpress-theme/full_screen_preview/22848477?_ga=2.147756791.1358552651.1646055992-1627214086.1645678333Hello, Dear Customer! Thank you for your message. Please clarify, did you install demo-content? We can help you – for these purposes please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
I did Install demo content, can’t submit ticket because the product Ubella is not in the list of items and my key does not match with product
Hello, Dear Customer. Please send us at modernwebtemplates.com@gmail.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We need exact information about these both points, only in this case we will be able to help you.
Best Regards!
Hi, i am unable to see the ribbon under the header same as on your demo website. what is the fix to get the ribbon?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
you need to create a directory for models, talents or any other profiles with registration, chat, VIP membership, monetization, payment gateways ;
Hell, Dear Customer! Thank you for your message. All these features is possible to add with such plugin as https://wordpress.org/plugins/ultimate-member/ It’s very flexible and allows to to use extra-features in theme. Best Regards!
Hi, could you please explain how i can get the theme to look like the live design previews on theme forest?
I have installed and activated the theme on wordpress, and it looks nothing like it.
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Where is the Plugin Licence Key ??
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
To get started with Mailchimp for WordPress, please enter your Mailchimp API key on the settings page of the plugin.
this is shown in WordPress.
I got 10 plugins but the video shows 17, then where is the rest 7 plugin ??
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Does this theme support Elementor?
Hello, Dear Customer. The native page builder for this theme is the Unyson: https://drive.google.com/file/d/1GmC2CFXsx_vuRufzgEG0NISgFPTVsG22/ Additionally, you may use Elementor, but we recommend using it only for creating the new pages. Don’t mix it with Unyson on the same pages. Best Regards!
Hi, Im trying to install the ubella theme for the purchaser and I am tried on several occasions now. The unyson plugin states it only works unto 5.5.8 was last updated a year ago and it just doesn’t work for backup or installing the demo data.
Please could you advice how to get this installation working please.
Kind Regards
Martin
Hello, Dear Martin. First, please switch you current PHP version to 7.4 and then read this article: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. The Unyson soon will be release the update. Best Regards!
Hi I ordered Ubella theme, do you have Demo version to install it? I couldn´t find it and so “raw” it´s bad to work on it.
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi, It´s works with Elementor or it´s only WP?
Hello, Dear Customer! Our theme supports Elementor page builder, but please do not use it with the pages, which were created in Unyson page builder. If you have the further questions – just email us at modernwebtemplates.com@gmail.com Best Regards!
I need the installable wordpress file UBella theme.
I recently paid for this theme but it’s not installing in wordpress like others I bought from Astra.
Kindly send me the installable wordpress file.
Thank you
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
hi there, I made a video for you. Thanks
https://www.loom.com/share/efe10abe38524d049e3e7412b99127b1 https://missgardengrove.org/how-to-enter-the-competition/I can give you WP backend access send me where to send it to.
Thanks!
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
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Hi I was wondering if there was a hosting website that this design will work with? Godaddy is who I was with but they can not handle the site. Models are having issues uploading photos because they are too big. I was just looking for suggestions.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!
installed the them and am now getting this error message Fatal error: Uncaught Error: Call to undefined method TCXUpdater::wplc_upgrade_tables_to_utf8mb4() in /home/u619603935/domains/missgardengrove.org/public_html/wp-content/plugins/wp-live-chat-support/includes/wplc_updater.php:47 Stack trace: #0 /home/u619603935/domains/missgardengrove.org/public_html/wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php(261): TCXUpdater->versionMigration(Object(TCXSettings)) #1 /home/u619603935/domains/missgardengrove.org/public_html/wp-includes/class-wp-hook.php(303): wplc_init(’’) #2 /home/u619603935/domains/missgardengrove.org/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #3 /home/u619603935/domains/missgardengrove.org/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #4 /home/u619603935/domains/missgardengrove.org/public_html/wp-settings.php(578): do_action(‘init’) #5 /home/u619603935/domains/missgardengrove.org/public_html/wp-config.php(80): require_once(’/home/u61960393…’) #6 /home/u619603935/domains/missgardengrove. in /home/u619603935/domains/missgardengrove.org/public_html/wp-content/plugins/wp-live-chat-support/includes/wplc_updater.php on line 47 There has been a critical error on this website. Please check your site admin email inbox for instructions.
ok i fixed it no need to reply to this one
Hello, Dear Customer! If you have the further questions – Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
Hello guys, after installing the theme and plugins, i get an error after importing the demo data and don’t have access anymore to wp-admin. Do you have any idea?
Hello, Dear Customer! If your host runs PHP 8, please switch it to 7,4 version. Then check the results at front-end. If these steps will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!
Hi, I have a minor problem with the theme. On all pages, the header is conform with an image except on the home… By the way, I don’t know how to change the header image… not found in the documentation. I don’t want to give the urls nor the admin here. Thanks for your help Best regards Stéphane
Hello, Dear Stéphane! We can assist you with great pleasure, but please submit a private ticket at https://mwtemplates.ticksy.com/ Our team will consider all your requests. Best Regards!
