208 comments found.
Hello I have a question
i have imported the main demo but i actually want the other demo (homepage-1) but i see there is only 1 demo (MAIN DEMO)
how can i get the appearance of homepage-1?
i dont think it was included in the zip file
https://motivoweb.com/teba/home/home-page-1/Hi justus500, Thanks for using Teba theme,
The main demo os include 6 home page, To select home page as front page please. Go to Setting -> Reading -> Your homepage display -> Home page -> home page 1 https://prnt.sc/zup4fhczSv8Rand if you still need any help just let me know, you are welcome 
Best regards
Hi, could you reply to my previous email, sent yesterday, please?
Hi Sferoze,
We checked our email now, but unfortunately we can’t find any email from you. Please send me again via our email support@motivoweb.com. Thanks.
Best regards
Which page builder plug-ins are compatible with this theme?
*Drag and drop page builder.
Hi Sferoze,
Teba theme is compliant with WPBakery Page Builder. If you have any issues with the plugin, please attach some screenshots to your issue via our email support@motivoweb.com, so we can help you! Thanks.
Best regards
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi, I am facing this error whilst trying to add this theme to wordpress.
Hi, Thanks for using Teba theme,
please make sure that the zip file you are uploading is NOT the first file you got from themeforest but instead the teba.zip file that inside the package you download.
Best regards
Hello Motivoweb,
Is is possible to deactivate the navigation icon that appears in the lower right side and can be clicked to jump to the top of the page?
Hi,
please go to Appearance -> theme options -> Footer -> Back To Top https://prnt.sc/GMLcVV1Vkx2BBest regards
Hello,
just purchased the theme and follow your documentation instructions.
However, after installing the demo using Wordpress importer, I receive a big list of errors for media not uploaded.
How we can import the media? so that the demo pages show the images instead of empty ones?
kindly advise.
also pages dont have permalinks, i have a feeling the demo instructions are all wrong.
how can we set it properly like the demo we purchased?
Hi mediaagf, Thanks for using Teba theme,
-I think you have “Failed to import Media” error when import the demo, Could you please: — enable debugging mode for WordPress Importer by add in wp-config.php define( ‘IMPORT_DEBUG’, true ); —change the permissions for uploads folder from wp-content/uploads https://bit.ly/3CThMwM —increase the PHP limits of your server as follows: memory_limit 128M- kindly explain what do you mean about “pages dont have permalinks” as we do not understand. We will be glad if you attach some screenshots to your issue via our email support@motivoweb.com ! Thanks.
Best regards
Hi, tried these, but still getting that media error whenever trying to import.
do you have any email support? so i can send you logins to check if possible?
Hi, please send me via our email support@motivoweb.com your login credentials ( Link to your site, WordPress Admin username/password / FTP) .so we can take a closer look! Thanks.
Best regards
Hello,
presale question:
- is the theme up to date with latest wordpress version? I notice that the latest update was last november – 4-5 months ago - is it compatible with WPML? - is it compatible with Polylang?
thanks
Hi, Thanks for your interest Teba theme.
- Yes, Teba theme is up to date with the latest WordPress version and we’re trying to publish a new update this month. Please stay tuned!
- Yes our theme is compatible with WPML.
- Feel free to ask any pre-sale/post-sale queries
Best regards
The blog does not show images when we try to navigate the subcategory in the pages of the blog. Can you let me know if its a bug or is it how the theme UI is ? is there a way to fix it
Hi,
Thanks for use my theme
please send me via our email support@motivoweb.com your link to your site and some screenshots to your issue ,so we can take a closer look. Thanks.
Best regards
Hi Team,
My WPBakery Page Builder is asking to update the license. Please let me know how can I reactivate the license? As it is asking me to login into the WPBakery Page Builder and purchase.
Best Regards
Hi, Thanks for using Teba theme,
- you don’t need a license key registration, because we’ve to purchase WPBakery Page Builder Extend license and you can use it when using teba theme without registering.
- To update WPBakery Page Builder plugin, Please deactivate WPBakery plugin and remove it, Then Re-install it. Step 1: - Deactivate WPBakery Page Builder and remove it. Step 2: - Re-install WPBakery Page Builder https://bit.ly/3nxLIGL
- And if you still need any help just let me know, you are welcome
Best regards
Disable row in WP bakery doesn’t work
Hi, Thanks for using Teba theme,
- kindly explain what do you mean about disable row as we do not understand. We will be glad if you attach some screenshots to your issue.
- If you mean hide the column on device, please go ti edit column -> Responsive options -> Hide on device https://prnt.sc/26kvel6
Best regards
Is there an HTML version?
Unfortunately, there is no HTML version available.
Hello Support Team,
We need to change the heading tag from
to in the above URL for https://prnt.sc/254z8vw this section, so please provide a solution for that so our design will not mess up, and also I need to change heading tags in multiple sections for SEO perspective. I hope there are hook/filters available to change the heading tag in the Teba theme section-wise.
Waiting for your reply.
Hi, Thanks for using Teba theme,
please send me via our email support@motivoweb.com your login credentials ( Link to your site, WordPress Admin username / password) .so we can help you! Thanks.
Best regards
Already sent but it is very slow support system from your end. Can you please make it fast?
Hi,
please check your email and send me login credentials with Administrator Role, so we can edit and customize the header title. https://ibb.co/HNmJtM2 ! Thanks.
Best regards
Hi teba support. Is it possible to add top menu in header section and replace contact information ?
Hi, Thanks for using Teba theme,
Hello, kindly explain which header version https://prnt.sc/268qidx. We will be glad if you attach some screenshots via our email support@motivoweb.com ! Thanks.
Best regards
Hello Support Team,
We need to change heading tag from
to in this URL https://www.mediaf5.com/digital-marketing-services-for-education-institutes/
for https://prnt.sc/254z8vw this section, so please provide solution for that so our design will not messup, and also I need to change heading tags in multiple section for SEO perspective. I hope there hook/filters available to change heading tag Teba theme for section wise. In all other pages I also found the same issue.
Waiting for you reply.
I’m sorry, but it seems that you didn’t purchase the theme so I can’t provide support! If you were purchased the item from another account, please contact us via our email support@motivoweb.com attaching your purchase code.
Best regards.
hI. I’m triying to install a second license for another final product(website) but when I try to upload the teba.zip file(theme) , wordpress tells me this message “The link you followed has expired.” and it doesnt let me move forward. Any idea what’s wrong? thanks
Hi,
Thanks for use my theme
please send me via our email support@motivoweb.com some screenshots to your issue as we do not understand. Thanks.
Best regards
Hello, I have a few questions about the theme I purchased. I am unable to change the header picture in almost all of my pages, I’m not sure where to edit that specific header image to replace it. I have several more questions and issues that I need help with. I think it would be convenient to send a word doc with screenshots to further explain my questions.
Waiting for your response.
Hi,
Thanks for use teba theme
please send me via our email support@motivoweb.com some screenshots to your issue. so we can understand and help you. Thanks.
All the pages in the site keeps on loading twice. When we comment the teba theme files. The page does not reload. Looking for a solution.
Hi,
Thanks for use my theme
please send me via our email support@motivoweb.com your login credentials ( Link to your site, WordPress Admin username / password ) .so we can take a closer look.
Best regards
Hi, you would have received an email from Sivasubramani A <sivasubramani.a@optisolbusiness.com>. Please check and respond.
I will send you an email now.
Hi, can we resize the size of the logo in the top left corner? currently, my company logo looks very small because the theme is enforcing the size of every image shown in that part. Maybe I can change the default value, so I can make my company logo looks bigger
Hi, Thanks for using Teba theme,
please go.to Appearance -> theme options -> Logo -> logo height https://ibb.co/dtm8WB9 and if you still need any help just let me know, you are welcome
Best regards
Currently, “Get A Quote” in the top right corner is grammatically incorrect. How do I change it to “Get a Quote”?
I changed to a lowercase “a” under Menu Header V2 -> Menu Left Button but the theme still capitalizes any text I put in there.
Hi, Thanks for using Teba theme,
please add this custom CSS from Appearance -> Customize -> Additional CSS
.mo-header-v2 .btn-nav.button { text-transform: none; }
Best regards
DISREGARD THIS MESSAGE We are having an issue with the shadow boxed around images. There is no where to turn this feature off in the theme, and we need some help with the proper CSS code to disable this feature. Thank you!
disregard, did not see reply
We send you an email now
I need support regarding box shadows on the theme. We have a yellow border around our Logo and some images that we cannot get to go away. Any help appreciated.
Hi, Thanks for using Teba theme,
please send me via our email support@motivoweb.com Link to your site and attach some screenshots to your issue. so we can take a closer look ! Thanks.
Best regards
Will do, thank you!
I will send you an email now
