Hi, I have noticed that when I create a slider with several banners, and I give it a specific visibility (example: only for mobile) I still see the bullets, and when the mobile banner arrives, it remains blank for the seconds that corresponds to it before moving to the next banner, before it was hidden, can you fix it in the next update?

I have just updated to the latest version of Flatsome but the Accordion bug still persists; in UX Builder the Accordion panel says “loading” but never shows. I know other people have this issue. Please can the development team look at this?

Hello How i can change icon side from right to left in menu Whishlist ,account and cart ?

why the Flatsome Studio not working when I import the E-commerce page?

Hello , I have contacted support regarding technicial support 2 days ago but i haven’t got any response

Hello, is there anyway customers can be alerted if a theme update is needed for WC?

Hi, I have my child theme activated and showing Version 3.0, the parent theme show 3.15.2. – my question is that normal or I should update the child theme? and how to? I am experiencing an issue with the product page that some products are now loading the photos. but when I activate the parent theme it work properly. anyone have the same issue? Thanks

I have installed a plug in named “Product review” but it doesn’t work. Is there a thema that i can use which will work? thank you

how can i include a custom ux code on the product catalog page so that the product categories are displayed there and with each click the page should not be reloaded but the selected category should be displayed below the category “bar/section”.

How to use “sticky add to cart” in variable product?

Pre-sale question: I’m a shopify user and i want to move to wordpress and i find that you theme is the best for now but i don’t find some features that “debutify” has, like “fake sale notification”, “encourage notification”, “quick cart”, “but now”,” and a lot of features, do you plan to ad these in the near future, and thank you for your work ?

Hello! I’m having issues with the UX Builder, it keeps loading, loading, and loading and i can’t make any changes to my website. Don’t know what happened, so i’m asking for help, this is really urgent, hope you find the time to answer.

Hello, was looking in good performance theme and this one is advertised so but when tested main demo on pagespeed insights, the score coming about 32 if you could clear that would be appreciated

Error Flatsome: MegaMenu Dropdown when using Header Sticky – only bottom Header

I am using Flatsome 3.15.1. I have an issue with MegaMenu dropdown when I ticked Header Sticky – Sticky on Scroll. I use 3 columns for every sub menu dropdown.

Every things is ok until I scroll the page, The submenu container is collapsed and it is displayed with wrong postion (left position). I thinks this is an error of Flatsome. Please help me fix it. My site is: https://backup.haianjsc.com.

Thank you so much.

Hello, I want to ask if flatsome is compatible with elementor. thanks

Hello,

I intend to buy a new license for a new project but need to clarify something first.

We’re going to build a new site with catalog mode activated to remove cart page and checkout pages. I need this because intend to redirect the add to cart buttons to a subdomain of the website – custom checkout (not woocommerce) will then be available on that subdomain.

To change add to cart button behavior this way we already tested this solution https://stackoverflow.com/questions/63113019/additional-custom-button-for-specific-single-product-page-in-woocommerce/63113348# and it worked.

However, in flatsome when we activate catalog mode the custom add to cart button only appears of product lists, not on product page nor on quick view. I know we could add something here https://imgur.com/SLLvEDv but the thing is we need a custom url for each product:

Product 1: href = https://example.com/buyproduct.php?productId=1 Product 2: href = href = https://example.com/buyproduct.php?productId=2 Product 3: href = href = https://example.com/buyproduct.php?productId=3

How can we achieve this with flatsome?

I need to know because if it’s not possible we will need another theme or even skip woocommerce altogether if it may creates us problems in the future, ie, integrating the woocommerce website with the custom checkout system.

Thank you

Hi, I use the same image as the main product image for multiple products. Is it possible to set the alt text diferently for each product even though they are using the same image? Thanks

Hello,
I’d like to have a category description on the bottom on mobile. So, as you suggest, I copied and paste the Description to the Bottom Content of the category. But now I can not hide the Bottom description on desktop because it has no div / class or anything what I could display:none. Any suggestions? (of course I wouldn’t like my client have to add any html to the description – just copy and paste from the Description field).
Regards, Dominik

Hi,

First of all really thanks for creating this amazing theme. Can you please tell me how can I remove/hide “additional information” tab on product page?

Hello Javascript error with Flatsome 3.15.2

Uncaught (in promise) Error: You called Tooltipster’s “show” method on an uninitialized element at HTMLImageElement.<anonymous> (chunk.tooltips.29144c1c.js:1:16011) at Function.each (jquery.min.js:2:3003) at S.fn.init.each (jquery.min.js:2:1481) at S.fn.init.t.fn.tooltipster (chunk.tooltips.29144c1c.js:1:15917) at flatsome-js.min.js:1:30719 Page: https://3d-kstudio.com/product/project-manager/