Discussion on Sober - WooCommerce WordPress Theme

Discussion on Sober - WooCommerce WordPress Theme

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1960 comments found.

Hi thank you for such a lovely theme. I set it up last night. The only gripe I had when importing the demo was that it then regenerated 3170 images to a size I didn’t want because I was following your instructions ;(

Everything seems to be working great except the widgets page is very slow. Do you have any ideas on that

The other thing is that now my images are resized I’ve tried resizing them back by changing the settings back but the images are still the same size. I’d like to implement Product layout 4 with the images running across the top, but the images are too big. How do I resize them so they don’t take up the full screen?

And lastly, the product filter, is there a way to only display the sub categories of the current category and only one level down from the parent, not nested?

Thank you in advance

Hello,

Thank you for your feedback. The last step (regenerating images) is optional. WooCommerce will does it automatically, in the background. You will see some images are not regenerated yet, but they all will be fine after a while. You can also set the product image size to the previous value in Appearance > Customize > WooCommerce > Product Images.

At this time, the filter widget doesn’t support to display the sub categories (of the current one). We will try to improve it in the coming updates.

It will be easier for us to help you if we can check your website directly. Please open a ticket on the support site and share your website address. Our supporters will help you if these issues remain.

https://uix.ticksy.com/

Thank you

Hi thank you for your response. I changed the size of the product images, but it has no affect on the Product page image size.

Also how can I change the colours of the topbar and header please?

After you changed the product image size settings, WooCommerce would start re-generating images in the background. It will take a while (depends on how many images you have). You should check your website again later.

You can change the background of topbar and header in Appearance > Customize > Header.

Please check this document for more details:

https://docs.uix.store/sober/#/header/topbar?id=change-background https://docs.uix.store/sober/#/header/header?id=header-background

Thank you

I’m sorry i have one last question.
I’m trying to change the product size images to square.
Everything is fine, except woocommerce_gallery_thumbnail that is still 80×100 pixels (cropped to fit).
How can i also change this size?
thank you

Hello,

You need to use a custom code to change it. Please try this following code:

add_filter( 'woocommerce_get_image_size_gallery_thumbnail', function( $size ) {
    return array(
        'width' => 150,
        'height' => 150,
        'crop' => 0,
        );
}, 20 );

You can check this documentation for more details:

https://woocommerce.com/document/image-sizes-theme-developers/#section-3

If you need more assistance, please open a ticket on the support site. Our supporters will help you.

https://uix.ticksy.com/

Kind regards

works like a charm
thank you

Hello, Does the latest version work with Woocommerce 6.x? thank you

Hello,

Yes, it is fully compatible with WooCommerce 6.x.

thx!:-)

Hello, good morning! How are you?

Filter is not showing on my SHOP page on the right side. I’d like to add it the same way is showing on demo – v4 clean.

Here is a print so you can see in details: https://ibb.co/H4VCPpW

How can I proceed? Thank you very much :)

Hello,

You need to add the “Sober – Products Filter” widget to the filter widget area. Please navigate to Appearance > Widgets and add this widget to the “Shop Filter” sidebar.

Thank you

Hello, good morning! How are you doing? Well, I’d like to add “my-account” and “wishlist” icons on the right side of the header.

Here is a print where you can see it: https://ibb.co/vcTCqFf

Thank you very much :)

Hello,

You can enable more header icons in Appearance > Customize > Header > Header Icons.

Thank you

Hey, amazing! Worked like a charm. Thank you very much!

Hello! How are you doing?

Well, I activated “normal sticky header” to pin the header menu and it works like a charm on all pages, except on “my-account”

We can see a “mix” on my-account page when using it… can you help me fixing this?

Please check what is going on:

https://ibb.co/jk9tFF7

Thank you my friend :)

Hello Mat,

Looks like the header background of the “My Account” page was set as “Transparent”. Please edit this page and change the header background option in the “Display Settings” box.

Please open a ticket on the support site. Our supporters will help you check this issue.

https://uix.ticksy.com/

Thank you

Hey! Good morning! Perfect solution!! It worked like a charm, thank you very much!

Hello my friend! How are you?!

Well, I’ve just purchased the theme and imported “demo 4 – clean”.

Please take a look how the menu is natively showing for me after importing full data:

https://ibb.co/C8pVbFn

It should be aligned to the SOBER logo, understand? It looks duplicated. Should be 3 menu on each side.. the same you can see here on your live:

https://ibb.co/8bzYcZ0 https://demo.uix.store/sober/home-page-4/?header_layout=v4&utm_source=landing

Thank you!

Sincerely, Mat

Hey! Good morning!! Well, I discovered what was going on…

2 menus were activated by default (primary and the secundary).

I’ve checked and primary menu is on the left side and the secundary is on the right side… and each of them should have only 3 options (more than 3 gets a new line!)

Did you know about that?

Thanks bro :)

Actually, you can have more than 3 items on each menu. But it also depends on your screen size. Besides, if you are using an old version of the theme, it will have some limitations.

Oh nice! Thanks for the feedback ;)

Hello Guys, A client has used your theme but I see errors in the woocommerce log file. Whoever setup the theme is no longer available so I am trying to see what impact this has. Could you give me some direction on this?

CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /public_html/wp-content/themes/sober/inc/frontend/footer.php:392

0 /public_html/wp-includes/class-wp-hook.php(303): sober_cart_modal(’’)

1 /public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)

2 /public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)

3 /public_html/wp-includes/general-template.php(3031): do_action(‘wp_footer’)

4 /public_html/wp-includes/blocks/legacy-widget.php(123): wp_footer()

5 /public_html/wp-includes/class-wp-hook.php(303): handle_legacy_widget_preview_iframe(’’)

6 /public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)

Thanks.

Hello,

It is the code inside function “sober_cart_modal”. But in this function, we did check and return if the cart is empty. If you modified the theme’s files, please remove your modifications.

Please open a ticket on the support site and share the FTP account. Our developer will help you check this issue.

Thank you

Hello guys, we are experiencing slow load time and 503 errors with the theme. I’ve spoken to our server support and they are pointing mainly to the sites product pages. Are you able to determine why they’re so slow and using so much CPU? Thanks.

Hello,

Thank you for your feedback. By default, the theme just control the display of the website. It doesn’t use too much CPU. This slow loading may come from an additional feature from plugins. You should try to deactivate plugins one by one to test.

Please open a ticket on the support site and share the admin login credentials. Our supporters will help you check it.

Besides, you can try to change the theme to test this issue. It will help us test if this is a theme related problem.

Thank you

Hello, Does the latest version 3.2.5 work with Woocommerce 5.9? :)

Hello,

Yes, this theme is fully compatible with WC 5.9

Hi, on a shopping cart page I can only delete items, can it be set also to correct quantities? And also ido the same on a checkout page before submitting an order?

Hello,

In the cart modal, you can’t edit the quantity. However, it is fully editable on the cart page.

Please share your website address, so we can check it and assist you better.

Thank you

Hello,

Is there a setting to add navigation arrows for the product gallery? Where I put the red dots here:

https://i.imgur.com/8KEiIdo.png

I can’t find a way to add some small arrows there, like they exist in the popup gallery.

Thanks!

Hello,

We’re afraid there is no settings to add arrows to the product gallery.

Hello, How many default extensions are there on this theme please?

Hello,

There are 4 default extensions that the theme required. You can check this document for more information.

https://docs.uix.store/sober/#/installation/install-plugins

Thank you

is this theme compatible with dokan?

Hello,

We haven’t tested this theme with Dokan. As some people reported, it work well with this plugin, however some styling issues have to be fixed by custom CSS.

Kind regards

Hello ! Is Sober theme compatible with Revolution Slider please?

Hello,

Yes, this theme is fully compatible with Revolution Slider. This slider plugin is also bundled in the theme.

Quick question: in your documentation about demo import, you are saying “It will not replace content like posts, pages, portfolio, etc. ”, what about products? are they deleted/replaced upon demo import? Thanks in advance!

Hello,

No, the Importer won’t delete/replace your products. Actually, it will add new options to your website.

If you need more assistance, please open a ticket on the support site. Our supporters will be ready to help.

https://uix.ticksy.com/

Thank you

Hi there,

Thank you for the nice theme. Issue: When mega-menu is enabled “width:auto” is not working. As I see when the menu is activated the “ul” element gets the rule “display:block”, maybe you can change it to flex.

Thank you!

Hello,

Thank you very much for your feedback. We are working on a new version of mega menu. At this time, you must set the mega menu width.

Where do I change the background of each parallax on the home v8 page?

Unfortunately, the price tag must be a number. The button text and product url should be edited. Please open a ticket on the support site and share the admin login credentials. Our supporters will help you check it.

You can select mobile header icons in Appearance > Customize > Mobile.

Thank you

Heading phrases and parallax on the main page do not apply. Web browsers with WordPress login are normally applied, but headers and parallax are not applied to browsers that are not logged in (such as Chrome incognito window). How do I solve it?

Looks like you are using a caching system or CDN (like Cloudflare). Please clear all cache to fix this issue.

Thank you

my price coming different i put 100$ it come 115$ why it so

Hello,

Looks like you enabled tax on your store. Please check it in WooCommerce > Settings.

If you need further assistance, please open a ticket on the support site and share your website address with the admin login credentials. Our supporters will help you check this.

https://uix.ticksy.com/

Thank you

Hi, I opened a private ticket this morning (#2952597). If you could kindly reply to this ticket I would greatly appreciate it. Lovely theme – thanks!

Thank you for your feedback. Our supporters will check your ticket and answer you soon.

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