Discussion on Chariti - Charity & Donation WordPress

Discussion on Chariti - Charity & Donation WordPress

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Hello GoodLayer, I want to ask if this theme will be suitable for my social club and content restriction website. Also, I want to ask if you can help integrate 3rd party payment solution. Thanks

Hi,

We don’t have that feature in this theme, however, you can consider the plugin for that purpose. You may check this out : https://wordpress.org/plugins/paid-memberships-pro/

Hi,

You need to use third-party plugins for social club and content restrictions.

We don’t provide support to help you integrate 3rd party payment solutions. Please consider hiring a freelancer to do it for you.

Thank you for your interest by the way.

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Hi,

Would it be possible to implement extra payment gateways?

Really sorry, our theme support only Paypal, Authorised.net and Stripe. :( To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.

Thanks for your interest by the way :)

After using two years This page stopped working, and I can’t create a new page on WordPress, I stopped two add-ons (Fundraise Master, Slider Revolution) I was able to add a page and arranged a new presentation for donation projects, but also after activating the plugins it didn’t work, I think the problem is in adding Fundraise Master Please guide me. Thank you all

https://albonian.ngo/%d8%ad%d9%85%d9%84%d8%a7%d8%aa/

Please make sure that you update the theme to latest version in order to use with WP5.9 Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.

You can follow this : https://goodlayers.ticksy.com/article/1893/

Please also make sure that all your being used plugins are compatible with WP5.8 as well.

Hi, possible to add cryptocurrency payments system? thanks

Hi,

Unfortunately, we don’t have that feature at the moment.

Thanks for your interest by the way :)

Hello,

My client liked your theme but looking to have filter for the causes. Is it possible to filter-out results ?

For example, donor comes to causes page and want to donate a cycle or school bus fees. Is it possible to filter this?

Hi,

First of all, Thanks for your interest and sorry for the delay.

Not sure do you have an example for this? I’m not quite sure about how the filter out that you mentioned works.

for an example:

if somebody has capacity or willingness to donate 50000USD then he should not be shown the 100 USD cause.

So, is there any way we can filter cause?

We can also filter the cause by need of thing. For an example if somebody wants cycle or food or something else.

I hope you got my point.

Hi,

Unfortunately, it doesn’t available yet and you must consider hiring a freelancer to customize it for you.

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Cant download demo data.

Hi,

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here :(

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.

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I purchased the theme and it’s missing the Revolution Slider. I need a license to you the slider. That should’ve been stated up front. Now I have to buy an additional license for the slider.

Hi,

The purchase code for slider is not necessary. It’s used for auto updater. However, the slider that’s included in this theme is being used as ‘Extended license’, it’s considered as a bonus file which doesn’t support auto updater. If you need to use auto updater, you have to purchase slider’s regular license separately. However, as mentioned, It’s not necessary, you can still use slider that come with the theme like its regular license.

I hope it’s clear for you now.

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I have mailed you at support.loc@goodlayers.com from jahiduap111@gmail.com. I did not get any reply yet. Please take care of it..

Your Reply was <q>”Hi,

Please contact to my email: support.loc@goodlayers.com with your purchase license and we will check it again.

Best Regard! Keep Update With Us On FaceBook – Twitter – Get Support”</q>

Hi,

I’m sorry for the late, we have a big event in my country so it’s a bit late. I will check your email and reply to you within 24 hours.

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Hi would like to know for the Funds Collected Counter (money donated for a particular cause) is this process automated. Like if people donate, will the counter increase automatically or do i have to perform the task manually?

Hi,

It will increase automated, thank you for your interest by the way :).

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Hi, for a multilingual site which plugin do you suggest?

Hi,

We suggest WPML for the plugin ;)

Stripe function is not working. it can badly impact in your review.

Hi,

I’m sorry for the late, we have a big event in my country so it’s a bit late. I will check your email and reply to you within 24 hours.

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I got the support. thank you very much.

Hi,

Glad it’s working for you now. Have a nice day!

========

If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. :(

However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )

Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.

Hope you understand this.

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I know, my support period is finished. but I didn’t need any support before. It is my first time and I am facing a serious issue. please help me out. It is my client ID.

The problem is that I cant make payments using credit card payments. I am using the Stripe gateway. but, when I click on the Donate Now button, This ( https://prnt.sc/26hgla5 ) page appears. Also, the card number field is disabled. It should redirect to the Stripe payout page. PayPal is working fine. what happens with this system I don’t know. Please, help me out.

Thank you in advance,

Jahidul Islam. Web Developer.

Hi,

Please contact to my email: support.loc@goodlayers.com with your purchase license and we will check it again.

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I have mailed you at support.loc@goodlayers.com from jahiduap111@gmail.com. I did not get any reply yet. Please take care of it..

Please reply me in mail

Hi, I wanted to know if the percentage of donations is added manually or if it is calculated based on the donations made on the site through the Donate module. Thanks

Hi,

It’s calculated based on the donations. Thank you for your interest :).

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Hi, can’t this feature be forced? Or get rid of that percentage bar?

Hi,

We can help you hide it if you don’t want display it on the cause post.

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Excellent theme, but FYI the following CSS styles are missing from the demo 2 import:

.gdlr-core-social-network-item .gdlr-core-social-network-icon { margin-left: 18px; margin-right:0px; } .gdlr-core-social-network-item .gdlr-core-social-network-icon:first-child { margin-left: 0; }

I had to add them manually.

Hi,

Thank you so much for your sharing.

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Hi,

Please add the css code in the path:  Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js >  Additional CSS ( without <style> tag ):

.single-cause .frmaster-cause-info {display: none;}

=========

If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. :(

However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )

Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.

Hope you understand this.

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Hello, am looking forward to purchase this theme.

But I have a pre-purchase question, once donations are made where are they collected?.

I would also like to point out that receiving money from PayPal is forbidden in my country, Also stripe is not available in my country.

Thank you.

Hi,

First of all, thank you for your interest :).

At this moment, we only support for: PayPal – Stripe – Authorize so if you can’t use the online payment methods in our theme, may you can try to consider use offline payment method instead. (the offline payment mean to send the payment manually)

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Hello, Thank you for your response.

Will I able to disable or hide the “Donate Online” button?

Hi,

When you active the offline payment method only, the donate online will disappear like this: https://imgur.com/75KcOBR .

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The ”% Donated” and “Goal” fields are not updating for my cause when donations are made on my site. Please advise.

Hi,

Could you provide more details to my email: support.loc@goodlayers.com with purchase code so we can check it together?

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I see on your https://demo.goodlayers.com/chariti/demo3/ you have (USD) can this be changed easily to GBP? also is it possible to add causes dropdown to this section as well so they can choose what one to donate?

Hi,

I’m not sure about your idea, could you provide an example or a screenshot so I can understand it better?

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Hi of course so if you go here

https://ibb.co/chDfb3s

Where you have the price and other amount to donate is there a way to a the causes dropdown list of charity so they choose who to donate too?

Hi,

Unfortunately, it’s not possible, sorry.

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is offline payment possible to be separate for each cause ?

Hi,

hm, I still don’t quite understand this precisely but please let me explain how this works instead.

So after the donor click to proceed the offline payment : https://take.ms/QL1gV, there will be a new screen with transfer information : https://take.ms/LeHHh so the donor will need to transfer the fund manually by this instruction and provide the payment receipt to admin’s email. After admin verify the payment manually, admin will mark the transaction as ‘Approved’ : https://take.ms/WpYCt

After that the donor will get the email confirmation like this: https://take.ms/DizRF

Hope this makes it clear :)

yes, thanks for detailed explanation.

Let me try to explain it again.

All payments/donation will be manual.

Each cause/fundraiser request has different bank account details to be mentioned,

For example there is a cause for Cause A, it will its own bank account details mentioned.

Another example there is a cause for Cause B, it will its own bank account details mentioned.

So when DONOR selects manual payment it will show different accounts as per configuration done in the backend.

Hi,

It’s possible to do, thank you for your interest :)

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