12045 comments found.
When on Places Pro homepage and click on category Shop then resize the browser to it’s smallest size (Mobile View). Then resizing the browser to full screen. All listing data is gone. I tried this in many browsers and another laptop. All the same. Supports says it’s not a fault in the template it must be cache problem on server or my browser. Does anybody else have the same problem as me? Is it me or is it the template?
I would like to use the Places Pro demo but it’s not possible this way.
We are sorry to hear that you ran into this issue. For our team to properly investigate this matter please report using the Bug Reporting Tool
If this matter is urgent kindly open a support ticket via helpdesk.
Is it possible to disable the “Get Directions” link on the listing detail without disabling the rest of the contact information? Most of the listings I have will be virtual businesses and I would really just like to list the city, state and country.
Thank you so much
Yes once purchased open a support ticket and our team will guide you.
Is it possible to add a custom button / badge to individual listings. I would like to integrate with a third-party contact system for premium listings.
I found another site that uses your theme and the same contact system (Click4Advisors). Does this require customization?
https://bestamericanpsychics.com/immediate-readings/This is of course the listing archive. They would also need to be shown on the listing detail.
Screen shot: https://ibb.co/H7KRdBr
I found another site that uses your theme and the same contact system I would like to use https://web.archive.org/web/20210301074808/https://bestamericanpsychics.com/immediate-readings/
This is of course the listing archive and I would need the same buttons to appear in the relevant listing details.
Here is an annotated screen shot: https://ibb.co/H7KRdBr
Hi Clearintent,
Thanks for bearing with us. I replied to your latest comment 
Let me know if you have any questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is it possible to remove the search window at the top of the home page in ListingPro? Is it possible to change the way it works at all? As is, it is not suitable for my application.
Thank you so much Will
Hi Will,
Thank you for your interest in ListingPro and for bearing with us!
1. Yes, you can remove the search bar. But to change it’s function you will need custom work. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Booking system API – Does your themes inbuilt booking system feature an API to allow the booking data to be linked to a restaurant POS system? If not, can this easily be custom coded? Thanks.
Sorry it does not.
Okay, thanks for letting me know. Is this something that could be custom coded easily?
Olá! Tenho diversos tickets de suporte aguardando solução mas a plataforma de vocês está dando erro na conexão com o banco de dados. Tem previsão para retorno?
Hi davidabs,
Help Desk is back!
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
need zip for purchase medicalpro, link in purchase receipts not working
Hi Omantey,
Did you purchase MedicalPro already? I couldn’t quite understand your question.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, i have download the newest Theme File and installed it. But in the Pre-Built Demos i cant find the PetFinderPro Style?
Hi ostfreeskejung,
Here you can download the petfinderpro demo https://listingprowp.com/downloads/petfinderpro/
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi! If I change the url of the submit/edit listing pages and delete these 2 pages completely and create 2 new pages with different names and update the permalinks, the theme/plugin create these 2 original pages again, changes back the urls of the submit/edit listing pages in the theme url config. This url modifiication works only, if I put the 2 original pages only into the bin without deleting them.
Thanks for the nothing…It is a bug
We are sorry to hear that you ran into this issue. For our team to properly investigate this matter please report using the Bug Reporting Tool
If this matter is urgent kindly open a support ticket via helpdesk.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Any updates on the estimated time for which the iOS App for Listing Pro will be ready?
Hi guide4mobile,
We don’t have an ETA for it.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Having issues with bulk import listings. The first batch imported perfectly fine, and created everything. The next batch we did, we made a separate sheet, new import, same settings, and it only creates 1 listing, and skips all the others.
What am I missing?
Hi streamlineresults,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, “Advance Filter” is not working properly, I have opened a ticket they fixed but when you renew still the same problem.
Hi kemalonurozman,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Why the 2 new demo are not available yet?
Hi kemalonurozman,
Thank you for contacting us.
What demos are you referring to?
Best Regards,
Natyra from Cridio
Customer Success Ninja
I am very intrigued by this theme as a way to build a directory I am planning but I have a couple of questions.
1) Is the theme compatible with the Divi builder or would I have to use Elementor or WP Bakery?
2) I am in Canada. Is it possible to configure sales tax per province — as the amount to charge differs by region here.
Thank you so much
Hi clearintent,
Thank you for your interest in ListingPro!
1. You can either use Elementor or WP Bakery, Divi page builder is not supported. https://docs.listingprowp.com/knowledgebase/do-i-need-extra-plugins/2. Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here https://docs.listingprowp.com/knowledgebase/how-do-the-taxes-work-in-the-payment-plans/
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thank you Natyra.
If I proceed with Elementor, does the theme include specific stylable Elementor elements/ modules or only shortcodes?
Thank you so much Will
Hi Will,
Kindly read about bundle plugins in this article https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Best Regards,
Natyra from Cridio
Customer Success Ninja
I am sorry Natyra, but this does not answer my question at all. I know what a bundled plugin is.
What I don’t know is how easy it will be able to style the elements coming in from ListingPro with Elementor. If the theme only uses shortcodes that will not be possible. If there are Elementor modules included in the theme it will be very easy.
Please advise.
Hi clearintent,
Please accept my apologies for not understanding you in the first place.
You can try it yourself on our demo https://demo.listingprowp.com/ after you log in for backend access, you have the elementor button (see screenshot https://markuphero.com/share/KO4m1CGXQ7fmIql8sdtA) on the top of the page. Then the elementor page builder widgets will appear. You can use them based on your needs then.
Please try and let me know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes our supported page builder includes ListingPro elements for more info read https://docs.listingprowp.com/faq/can-i-use-the-any-page-builder/
Hey guys, we finally gona launch web and we are looking forward to it. The currency you guys change i delete that version by mistake and now i must do all from start. Anyway you can help me and add Croatian Currenci again? Thank you so much
Hi marioaarrowads,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
How to replace the modal login and then register with 2 simples pages login and register?
I use the add listing only for logged users, otherwise the email is not verified, but in this case some users don’t find the register link.
Can I use the default wordpress page? wp-login.php?action=register
Hi hallmall,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi ListingPro team,
I’m having the issue with my user dashboard, please check the Google Drive link
https://drive.google.com/file/d/1Tl3mS1BrADHGSOLHCMBYLc5bp3WTzgOz/view?usp=sharingI uploaded the screenshot that I’m facing problem for my user dashboard, and please guide me what should I do to resolve this issue
Hi HafeeBraVo,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Update overwrote all the styling grrr
Hi fusiondesigner,
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
Feedback ListingPro Click Here To Visit Our POST-SALE Resources
Thank you!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Colours are all wrong, won’t update.
Blue header is currently red
Hi fusiondesigner,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello Please answer my queries, its been a while. Thanks Ticket #221790 , #221828 , #221792
Hi yubaks,
Thank you for bearing with us. Your ticket will be answered shortly.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I have a item purchase code but I cannot activate the license. What is the problem? Kindly,
Hi disenafacyl,
Kindly read this article https://docs.listingprowp.com/knowledgebase/unable-to-activate-license/
Best Regards,
Natyra from Cridio
Customer Success Ninja
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