82 comments found.
Hi there, I wanted to import all the content on the template so I guess I needed the Visarzo Demo Installer, here’s what it says when i want to install it:
Fatal error: Cannot declare class OCDI_Plugin, because the name is already in use in (the URL) /visarzo-demo-installer.php on line 21
Can you guys help me?
Please remove demo installer plugin as we use same plugin code in our plugin Thank you
I removed Visarzo Demo Installer and when i go to Demo import it says
"Sorry, you are not allowed to access this page."I tried with it, and without it, always says the same message: Sorry, you are not allowed to access this page
Hello, told you to uninstall ocdi demo importer not our viserzo demo installer. You have other importer installed Thank you
Hi There, I have updated the php max time to 300 but it still shows the error on the demo import page. please note that this upgrade is only temporarily and my hosting provider will downgrade me agin in 1hours. please assist me urgently. I just submitted a ticket
Hi,
Don’t worry, I will set the demo data right now to your site.
I will notify you on the ticket once I am done.
Thank you, Asif Mahmud, SmartDataSoft Support Team
Thank you, it’s all fixed. Amazing suppot
Hi,
You are welcome.
Please don’t forget to rate our theme 5 star. This will mean a lot to us and give us the encouragement for the better support.
Thank you, Asif Mahmud, SmartDataSoft Support Team
Hello, I tried to create a ticket but could the envato login didnt open. How do I edit the blog style. I want the blog grid BUt I realised I could not edit it. Pls help with this. Thank you.
Hello, you need to overwrite the template from child theme. You can Google how to overwrite template
Thank you
I want to add a woocommerce page to the theme. IS woocommerce enabled in the code?
Sorry it is not compatible
Just bought. 2 questions…1. How do I change the sticky header background. 2. How do I change the topbar background color. 3. How do I change the text color for menu items. Thanks.
Hi,
You need to use custom css for that.
I just found your ticket on our support system and replied you in details there.
Thank you, Asif Mahmud, SmartDataSoft Support Team
How do I integrate mailchim to the newsletter or how do I get the footer newsletter to be integrated and function for subscription collection.
Please open ticket in our support system https://support.smartdatasoft.com for any technical issues. we just back from vacation Thank you
Hello, I like the template and I want to ask if there is a testimonial page as I didnt see any on the website.
Sorry seperate page is not available. What is available you can find in demos Thank you
Pre-purchase question. Guys, is it possible to extend the height of homepage front image to cover the white space at the base? I mean to have a full image coverage on a desktop without the little white space. Pls let me know. Thanks
Can I get a response to the above inquiry please.
Please open ticket in our support system our technical team will help you. It is easy for our team to reply support
https://support.smartdatasoft.com our support url .they will reply at the morning Thank youThanks guys. I just updated to the latest theme version and problem solved.
Hi,
It’s a reliefe to hear that the problem is solved.
Please don’t forget to rate our theme 5 star. This will mean a lot to us and give us the encouragement for the better support.
Thank you, Asif Mahmud, SmartDataSoft Support Team
is there any way to put widget sidebar menu on pages. like service and coachin pages..
so’ no suport?
help us to activate the license – Ticket No 45676. We are trying to reinstall in a new site under same domain
I replied your ticket
We are creating a staging server for WordPress for internal testing. Can we enable or activate this theme in 1 more domain for a week or 2 . After this we can remove this activation key. Please do help us to do a testing.
Staging server Domain http://adventsys.tech/
All sub domain need to under same domain, cross domain activation is not possible.
hello please does the theme support RTL ?
Sorry, no it is not RTL support
How to edit the services with elementor please. Is that possible? Presently it uses the classic editor.
Fixed. Added services post type to the list of post types elementor can work with.
its good to hear that you have fixed the issue by yourself please open a ticket in our support system if you need anymore help. Thank you
Hey! Great product! Don’t have a child theme? I didn’t find it in the archive. When updating, having a child theme is very handy …
Please open a ticket in our support system. We will provide the child theme there. Thank you
hi how can i get my license
Please follow this FAQ https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Nice niche theme. Quick question before I purchase. Is there a booking option embedded with the theme? If no, is there any booking plugin recommended that works with the theme? Your quick response would be appreciated. Thanks.
Sorry we have no booking system right now. You can use any popular booking plugin from codecanyon Thank you
Hi, we like the theme, but we wonder how we can change the tempo or transitioneffect of the main slider below the header. This is hard to find… Please help
For that you are gonna need to make the changes in the css file. Right now we don’t have the option to changing the effect from the theme option but we are planning to add this to the theme very soon. Thank you, SmartDataSoft Team
I want to install this theme with all the demo data given in preview here. After that I will replace my data with demo data. Should this demo data be available when installed after purchase. Basically thing is I am not pro, just want demo data to be replaced with my collection like content (text) and images etc. Help please
Yes, you can import like demo after purchase Thank you
Is there any need to add further premium product like add-on?
No it do not need to work like our demos Thank you
Hi, don’t see the option to import demo content the documentation is not matching with my theme
Hi, Did you installed & activated all the required plugin with the theme? If you didn’t please install and activate them then you will find the option mentioned as the documentation. Thank you, SmartDataSoft Team
hi there. I’m interested in this theme but have never used Elementor before. Do I need the Pro version or will this work with the free version? Thanks for your time.
Hello, To use our theme you do not need to use Elementor pro version. You can do all things via free version what we show in our theme. Thank you
Thanks for your reply!
I sent ticket three weeks. I did not get reply. Could you please fix my issue? I have to make website live this week.
Thank you
Hi, we have already replied to your ticket. Did you not getting the replies to you? Please let us know. Thank You, SmartDataSoft Team
Bullets are not seen in page, when making in text in elementor its seen there, but in preview or in published page its not seen. What to do
ticket no #36618, please do the needful
search result show pages, and also if the keyword is there in any page content then it shows that page too in search results, can we restrict the search page to show result of only pages that has searched keyword in the title
Please open ticket in our support system or technical team will help you
OK i found he way, thanks
