318 comments found.
The BusinessLounge | Extensions Plugin blocks the check made on www.seoutility.com and https://gtmetrix.com, I tried to disable it and gt metrix comes back to work but the site is totally compromised, reactivating the plugin Gt metrix comes back not working. The plugin is updated to the latest version.
Hello, Please check our reply to your question on our forum at https://support-rt.com/forums/topic/businessloungeextensions-plugin-problem-with-gtmetrix-and-seoutility/#post-119343
does the theme support latest version of wp and when do plan to launch an update
Only recently checked this theme again, does this work with current version of WooCommerce
Hello, is there a shortcode for your theme’s header and footer areas? I’m making a custom page and I need to use the theme’s header and footer.
Hi,
Unfortunately, there is no shortcode for that.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
i change my domain, i need reset my license to use my purchase code
Hi,
Please create a support ticket via https://support-rt.com We will remove it for you.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Hello! Your theme looks awesome! I am interested in the “Homepage III” version. Can you tell me if this theme works with my elementor pro tool and what kind of slider or header you are using in the “Homepage III” demo? Is that a built in slider with the tabs below or an plugin tool like Elementor?
Thanks for your help!
Hello,
Yes, it is a part of a theme plugin that extends Elementor. You don’t need Elementor Pro or pay for any other plugin to create pages seen on the demo site. It is Elementor Pro compatible, also supports Header and Footer for Elementor and pro version of WPBITS Addons For Elementor Page Builder https://wordpress.org/plugins/wpbits-addons-for-elementor/ plugins to create fully custom header and footer.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards,
how to hide author name from portfolio ? https://asgatech.com/portfolio/bussma/
hi, i will buy this theme but i will speed it up with wp rocket. If the theme is not the way I want, can I return it?
Hello,
It should be compatible with the plugin or similar plugins. But, unfortunately, we don’t offer a trail version. Kind Regards.
Hello I updated portal and got error Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /home/customer/www/softergee.si/public_html/wp-content/plugins/businesslounge-extensions/inc/elementor-addons/heading.php. But in download file there is no businesslounge-extensions plugins. How to solve this?
Hi,
Please follow these steps in order;
- Disable Elementor.
- Update the theme https://docs.rtthemes.com/businesslounge-documentation/#article-881249
- Update bundled plugins https://docs.rtthemes.com/businesslounge-documentation/#article-881249 and make sure Elementor is also up to date.
- Enable Elementor again.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Trash. Fatal Error when updating Elementor.
Hi,
Just make sure that your theme and the bundled plugins are up to date. https://docs.rtthemes.com/businesslounge-documentation/#article-881249
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Just renewed support, is this compatible with the new Elementor 3.6 ??
Hi, Please hold your Elementor updates until the theme version 1.9.9 is released. We are going to release an update in a couple of days. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hello, Your theme is working fine. thanks. But one thing is, is it possible for a language to have a language opposite to the current one? For example, if it is English now, is it possible to write it in another language, Korean?
Hi, are you planning to update this theme for latest WordPress version?
Hello,
Yes, there is going to be an update in 48 hours. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, are you planning to update this theme for latest WordPress version?
Hi, The theme works well with the latest WordPress version but we are going to release an update in 48 hours that includes small improvements and plugin updates. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
I need user icon in header and user login sidebar without installing woocommerce? how I can do it?
DO YOU NEED SUPPORT ?
If you would like to receive support, please post your questions on our forum at https://support-rt.com
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Best Regards, RT-Themes
Great theme, it’ so much easier than the kits. that said, I’ve tried a few of the suggested elementor header work arounds…but I was wondering if you could make the headers as elementor templates. This would allow usage of the elementor template builder now that they have that working pretty well. If this already exists, could you tell me where to find it?
DO YOU NEED SUPPORT ?
If you would like to receive support, please post your questions on our forum at https://support-rt.com
You will receive much faster support because we can easily see who needs assistance, and you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Best Regards,
RT-Themes
Hi, I need to write some text in the registration form in the sidebar to access the woocommerce account. How can I do?
Hi, Please use our support forum at http://support-rt.com for your support requests! Thank you.
Hello,
I’m a long time owner of this theme and just realised I don’t have a custom favicon.
How can I do it? I cant’s see anywhere in theme options for it.
Never mind. Found a way around it.
Would be interesting to know where it can be done on the theme settings though.
Hello, It can be done via Customizer / Site Identity / Site Icon
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
does anyone know how to make the mobile menu a sticky menu too? Thanks
Hi, Unfortunately, it is not possible with the current mobile menu design and functionality.
Can someone help me setup my checkout page in 2 columns I tried some css but the result was my card fields become deactivated and I wasn’t able to add any info on any field in th checkout page. Thank you
Hello,
You can try adding this to Appearance / Customize / Additional CSS
@media (min-width:1024px){
.checkout {
display: flex;
}
#order_review_heading{
display:none;
}
.woocommerce-checkout #order_review{
padding:40px;
border-width:1px;
border-style:solid;
margin:20px;
}
.woocommerce-checkout #order_review > table{
border-width: 0 0 1px;
}
}
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Thank you so much it worked perfect, awesome theme and team.