3846 comments found.
Hi, where can I see the wish lists of registered users? Thanks!
Hi,
Unfortunately, it’s not possible. Only the owner of the account can see it.
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Ok thanks, another question: is it possible for a user, once a wish list has been created, to send an email with a report of the tours entered? Thanks!
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It’s not possible too, so sorry for the inconvenience.
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Hi, I have several pre-sale questions : 1) is there a feature for waiting list ? 2) Is it possible to manage tax vat and how ? Because in a tour i will sell things i already bought (and thus i already paid the vat for the hotel but users will have to pay the vat tax for my service as tour operator) 3) Can we set a maximum age and a minimum age ? 4) Can we disable rooms options ? 5) my tours will have only 1 date. If i set only one date, what about the date field selector in the tour’s page ? is it still displayed as there is only one day option ? If yes, is the unique date set by default ? 6) can we add some paid options that people will have to choose or not and pay with the tour. Thanks a lot !
Hi,
First of all, thank you for your interest 
1. We don’t have the waiting list, sorry.
2. You can add the tax fees in the tour system option and when the customers book a tour, the tax will be added together with the tour price.
3. Unfortunately, it’s not possible.
4. Yes, you can disable the room options.
5. The tour will display the date like this tour: https://demo.goodlayers.com/traveltour/tour/china-suzhou-and-zhouzhuang-water-village/ .
6. The tour can be booked by email or paid with PayPal – Stripe – Authorize and Paymill.
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Thanks for considering.
1) You should add a waisting list or a “be notified” list : if someone is interested by a tour and if someone who booked cancel, the user is notified that there is one ticket left 
6) is was not the meaning of my question : can admin add some paid options for a tour ? Let me give you an example : tour $1.000 . Extra option 1 : $100 ; extra option 2 : $150. If the user chose the extra option 2, he will have to pay $1.200. Can we have such paid options in the registration process ? If yes, do you have a demo tour page because i didn’t find.
Thanks, Best
And 7) (new bonus question :D) : is it possible to set max users per command = 1 ? I mean : people can book for only one people, thus the “number of rooms” = 1 or is not displayed because people can buy only 1 ticket for only 1 people, thus only one room…
And back to 4) on the tour page, in the right column, there is the registration form. There is the date, ok. After, there is the number of available seats, ok. After, there is the number of rooms. But you replied that you can disable room options. 4.1) How does it look like if you disable ? 4.2) Will people have to select the number of people who will go to the tour ? (because for some day tours, there is no rooms, just need to know how many people). Because in your demo page “no room based pricing”, this is only an enquiry form, not a booking form. 4.3) I have the feeling i need a such setting : multiple package / one day / one time / no rooms / registration form. Is it possible ?
And back to 5) your sample page is “Multiple day – one time”. That is cool because only one day is displayed, perfect. But in fact for me it would be one day – one time. But when i click on the demo “one day – one page” page, there is a date selector. Is this a bug or did i miss something ?
Thanks for your consideration and your accurate reply because i could really become a purchaser but i need to understand all this points ! Best
Hi,
1. Thank you for your suggestion.
4.1. It will look like this one: https://demo.goodlayers.com/traveltour/main4/tour/america-grand-canyon-golden-gate-bridge-las-vegas/ .
4.2. It should be the variable tour like from 4.1 or like this one: https://demo.goodlayers.com/traveltour/main4/tour/dubai-all-stunning-places/ .
4.3. Yes, it’s possible. You can check this videos to understand them better: https://www.youtube.com/watch?v=obQagPhRQl8 .
5. It will be like this one: https://traveltour.tienloc.net/tour/africa-amazing-african-safari/ .
6. You can get it done by use the tour service: https://www.youtube.com/watch?v=yqLm78lzofU .
7. Yes, you can set the maximum people per booking as you wish in each tour.
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Thank you for your accurate replies. There is only one question left. As i told you, my tours will be only 1 day (no other sessions) Thus, in homepage, i really need people can see the date, even if it is a hassle to check the date on tour’s page. You replied in a previous comment “You can add a tour dates in the promo text so the customers doesn’t check all the tour. The promo area here: https://imgur.com/LZPwCIY .” My question is : can i add a different free text in promo for each tour (in my situation : the date) ? Because in your example, it’s written “Best Seller” on each. It looks like it is a generic keyword and if i’d change it, the new keyboard would be displayed in all promo area.
Thank you, your previous replied suited me 
Hi,
Yes, the promo text will be displayed differently per tour. You can check it in the first carousel in our main demo: https://demo.goodlayers.com/traveltour/ .
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Hi, I am preparing a honeymoon tour, in this case it is obvious that the participants will be 2, how can I do not to have the choice of the number of participants displayed in the booking box ? or how I can force to have displayed only 2 and not 1 and 2 ?
Hi,
Please try to use the group type in this case. Creating Group Package: https://www.youtube.com/watch?v=wRdxXlWE2fk .
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
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I understand, thanks again
Hello, I’m trying to add a soundclound link but it doesn’t work. It doesn’t recognize the automatic embed function like in WP blocks. Any suggestions? Thank you, Daniel
Hi,
Please try to use the text box or text script element then check it again. If it still doesn’t work, please provide the embed code here so I can check it with my own demo.
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I tried both text boxes and the code box.
The link is from SoundCloud which WP does a native embed and then shows the playlist.
https://soundcloud.com/colombiacallingHi,
Please send the purchase code – the wp-login/website address to: support.loc@goodlayers.com so I can check it by myself.
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Hi, in category tour there are no filters, How I can show firts tours that I want ?
Thank you
Hi,
You can re-order it with this plugin: https://wordpress.org/plugins/post-types-order/ .
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great thank you !
I have issues with the “read more tag” ist not working when i tried with text editor
example :
The best way to explore Istanbul …
<!-more->
We offer a variety of…
Hi,
Could you send a message to my email: support.loc@goodlayers.com then we can check it together? Please add the purchase code so I can verify your purchase and provide support for you.
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Hi sir, I would like to ask about how to add Book Now Button on tour Item Option. example : https://ibb.co/g3TsY15
Hi,
Unfortunately, it’s requires customized and it’s beyond our support scope.
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After finish the site this what I have the some issues on the theme https://validator.nu/?doc=https://www.formentorboatrentals.com/
Hi,
Sorry but we can’t cover all of that. Most of them are generated by third party plugins.
There’re only some few with our setup : https://validator.nu/?doc=https%3A%2F%2Fdemo.goodlayers.com%2Ftraveltour%2F
I found few users had the same problem that we have now. After choose date, hour and number of quads and click on proceed booking, error come out: An error occurred while processing your request. As you suggest to one user, deactivate/activate tourmaster plugin, helps for some time, but a day after error appear again. In error log we found: [10-Feb-2022 13:54:28 UTC] PHP Fatal error: Maximum execution time of 60 seconds exceeded in /home/sxdpyqkx/rutasmarbella.com/wp-content/plugins/tourmaster/include/tour-util.php on line 910 Should we renew support to solve the problem or you can give us some free advice? Thank you!
Hi,
Please ask your hosting provider to update your server to fit our recommended then check it again: https://docs.goodlayers.com/server-recommend/ .
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Hi i need to know what happen after update to new version
i check problem with error log have a lot of error same this
touronlinesys.com Thu Feb 10 17:19:18 2022 [client 127.0.0.1:53038] PHP Warning: Constant GDLR_CORE_URL already defined in /home/sites/20b/b/b9dd753c76/public_html/touronlinesys.com/wp-content/plugins/goodlayers-core/goodlayers-core.php on line 13
touronlinesys.com Thu Feb 10 17:19:18 2022 [client 127.0.0.1:53038] PHP Warning: Constant GDLR_CORE_LOCAL already defined in /home/sites/20b/b/b9dd753c76/public_html/touronlinesys.com/wp-content/plugins/goodlayers-core/goodlayers-core.php on line 14
Hi,
Please ask your hosting provider to update the server to fit our recommended then we can check it again: https://docs.goodlayers.com/server-recommend/ .
Also, please make sure you update our the plugins to the latest version: https://imgur.com/a/YqBOaDA .
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Thank you Sir.
I can’t login to the post page.
and I am getting the following error.
Fatal error: Uncaught Error: Call to undefined function wc_get_order() in /home/favoriy1/public_html/wp-content/themes/traveltour/functions.php:13 Stack trace: #0 /home/favoriy1/public_html/wp-includes/class-wp-hook.php(307): test(Object(WP)) #1 /home/favoriy1/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #2 /home/favoriy1/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #3 /home/favoriy1/public_html/wp-includes/class-wp.php(771): do_action_ref_array(‘wp’, Array) #4 /home/favoriy1/public_html/wp-includes/functions.php(1310): WP->main(Array) #5 /home/favoriy1/public_html/wp-admin/includes/post.php(1239): wp(Array) #6 /home/favoriy1/public_html/wp-admin/includes/class-wp-posts-list-table.php(166): wp_edit_posts_query() #7 /home/favoriy1/public_html/wp-admin/edit.php(225): WP_Posts_List_Table->prepare_items() #8 {main} thrown in /home/favoriy1/public_html/wp-content/themes/traveltour/functions.php on line 13
Please Help me.
Thank you
Hi,
Please check your ticket, I’ve updated it now.
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Hey guys i am setting up this for a client last 4 digits of purchase code is ‘5e31’’ i have create a new page and use prebuilt temes like home but my slider revolution is way down and not cover the header. any help?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi, is it possible to have “Filter” disabled (or at least minimized in size) on mobile devices while keeping same for the desktop? It takes up way too much space on mobile.
Hi,
Yes, it’s possible to hide it on mobile. Thank you for your interest
.
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What are the new updates on version 4.3.2 d? I click everywhere, and I don’t see what are the updates.
To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
Hello GoodLayers team, I found an issue in the last update of this theme; In Tour/Add New Filter, when I create a new Filter and add a new category within that filter and when I want to view the category, it shows (404 error), so it is not creating the category, this was working fine in the previous version. I even tested it on a fresh WordPress website, and still not working it is working only on the ones I created before with the previous versions Please, advise me on how to fix this.
Hi,
Could you try to switch the Settings > Permalinks > Default then change it back to Post name and check it again?
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Hi, thanks, now it’s working great.
Hi,
Glad it’s working fine for you now.
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Good day. The theme is compatible with PHP 8.1.2? Thanks.
We haven’t fully check it. Please follow us on our Twitter for the update. Thanks 
Hi
The theme is giving the following error “Incomplete Data value: 1101” when i try save a template at a page level.
https://tinyurl.com/yay7lfpnCan you please help, thank you!
Fixed it
I have increased the “max_input_vars”
Oh ok glad you figured it out 
hello guys, how can i add an onclick attribute directly to the code for the Submit Enquiry button?
Google conversion code example: <button onclick=”return gtag_report_conversion(‘http://example.com/your-link')">Submit</button>
Hi,
You need to customize it in: wp-content/plugins/tourmaster/include/tour-util.php around line 2113.
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hi some have issue as me the logo is not center in the site ? why https://www.rentalyachtibiza.com
I checked on your site and seems it’s in the center : https://take.ms/gBorH
Hi,
It’s look good for me: https://imgur.com/31JgKat .
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[Pre-sale] Hi, your script looks nice but I have 2 questions : 1) i want to use your script for tours at specific dates. Thus, people will not have the choice for the date. One tour = one fixed start date and one fixed end date. Thus, on the tour’s page, in the right column, is is possible to disable the date selector or, at least, select the only one date that corresponds to the tour’s date ? 2) In the tours “cards”, especially in homepage, is it possible to add the date of the tour ? (as 1 tour = 1 date), so that users can see the date before clicking on a card. It would be a hassle if he has to open all cards to check the dates. I need something like Start date – End date (just the date without labels is fine).
Thank you very much for consideration, Best
Hi,
First of all, thank you for your interest 
1. Yes, you can set the specific dates as you wish. You can check more about the tour master system on our video: https://www.youtube.com/playlist?list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73 .
2. You can add a tour dates in the promo text so the customers doesn’t check all the tour. The promo area here: https://imgur.com/LZPwCIY .
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