461 comments found.
Hi, I am not able to update the theme since there is no update thing showing in the theme (apperance)
Hi vidit08,
Please read our documentation https://docs.theme-sky.com/gostore/#updating-the-theme
If you need more help, you can feel free to open a ticket here https://skygroup.ticksy.com/ . Our support team will help you.
Have a nice day!
Thanks 
Hello i bought this theme and i would like support on how to make home page 7 be the default view and customize it to meet my liking , i do not see this on the theme option like the footer block. Kindly assist
Hi Maxino22,
You go to Settings > Reading and set home page in there https://docs.theme-sky.com/gostore/#home-pages . Then, you can change color, header, footer in Theme Options.
If you need more help, you can feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Thank you very much.
Hi konbrecht,
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hello I am trying to hide the “Sold 1/10” text in product but when i try this, its also hides the Availibility. How can i hide only the first? Thank you
Hi kousinovalis,
You can add the custom css below
.single-product .availability-bar{
display: none;
}If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team is always ready to help you.
Have a nice day!
Hi grafikors,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hi. Does this Theme work with Elementor Pro?
Hi HF101,
Yes, the Gostore theme is compatible with the Elementor Pro ( but you must buy it and install it on your site). If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you.
Best regards,
Hello friends, I like your work. I’m interested in opening an ecommerce. I want something that works well. I like this. If you have a better and similar one, let me know. I want to know if I can integrate some woocommer plug-ins that I am about to buy with downloading products from amazon, walmark and aliexpress in this theme. This is possible. I also have contracted a hosting in Cloudways how much do you charge me for the installation. Thanks
Hi TradersFx,
Please open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Best regards,
Bonjour
je viens d’installer le thème gostore je ne retrouve page sur mon Header le selecteur de langue ainsi que le selecteur de d’indice monnaie comment faire ?
Hi shoppingcosmetic,
About the header language and the header currency, you read the article at the link https://skygroup.ticksy.com/article/11782/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you.
Best regards,
Hi , I would like to buy this theme but i have a question. Do you have a feature to add pdf file to products? I mean i would like to add files to download by customers for some products. Do you have this feature? I could not get it. Best Regards,
Hi Serdartektra,
You try to read the document at the link https://woocommerce.com/document/digital-downloadable-product-handling/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Best regards,
hi, we bough this theme a few months ago. we need help for the menu. is it possible that you can guide us ?
Hi ErginYazici8210,
Please open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Best regards,
Hello . I bought the theme (GoStore – Elementor WooCommerce WordPress Theme) I did not have the hand to put the license. and in addition, after importing the demo, the images were not displayed.
Hi Quenuma89,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you.
Best regards,
Hi there, I have really enjoyed your GoStore theme. I needed to ask what you suggest for plugins that allow product addons. The website I’m currently building is for selling refurbished laptops.
A common feature that I want to add are options for my customer to be able to select storage, ram and adjust the price based on my customer’s product option. I wanted to know which WooCommerce compatible plugin would work the best with your theme and the experience others have had with this question(assuming it’s a common question).
Which do you think would work the best? Or is there another option you would advise that offers the same functionality or more? Price is a non issue, I care about ease of use and being able to add price adjustments based on customer’s selection.
The plugins I have my eyes on currently are the following: *YITH WooCommerce Product Add-Ons & Extra Options https://yithemes.com/themes/plugins/yith-woocommerce-product-add-ons/ *WooCommerce Custom product Addons https://acowebs.com/woo-custom-product-addons/I greatly appreciate you taking the time to read this and help me out. Thank you!
Hi wagbit,
If you want to display more product attributes, you can add them by going to Products > Attributes > add them.
About the plugin, you can use https://wordpress.org/plugins/woo-custom-product-addons/ . This is a free plugin. Or you can use the two plugins above.
If you have any problems related to the function of the Gostore theme, Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you.
Have a nice day!
Good morning, I’m trying to edit the product screen, but the model used in Elementor isn’t showing? Something is missing from the site to be edited…
Hi pedrongoes,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you.
Have a nice day!
Hi, my name’s Jenner.
I recently bougth the gostore theme, but seems that footer is bugged. The footer do not update by themes options appearance and code in website seems broken.
Can you help me?
Hi Jenner,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details about your issue. Our support team will help you check it
Have a nice day!
Hello,
We’re experiencing an issue with the theme.
When the user enters the username and password, but the password is wrong, it redirects the user back to Wordpress login page. Is it possible to solve this?
Hi loliplol,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hi alexa262,
Thank you for being interested in our theme! . But the Gostore theme does not
apply the discount at the current time.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hello How can i make all the pictures showing the same? Some products have very big image and some very small Thank you
Hi kousinovalis,
You try to go to Appearance > Customize > WooCommerce > Product Images > select 1:1.
If you still can not resolve it, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
good day,
Please may you let me know:
1. How do I disable the HOT stickers on products? Currently, it shows the hot sticker on all items in the store. 2. I want to import regular and sale price on woocommerce however I only want to display the sale price on products that have a schedule enabled. How do I do that?
Hi kadzieb,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Can i customize mobile botton menu? Please answer…
Hi asikweba2z,
You can customize it. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hello. I have a problem with Revolution Slider. It is not activated, where can I get an activation code or how to activate it? And yet, I created a slide in Revolution Slider, after 5-7 seconds the picture disappears. I climbed all the settings – everything is fine, I did not find anything. Tell me what is the problem? Perhaps due to the fact that the plugin is not activated, the picture disappears? My site – https://www.brovarynok.com.ua/
Hi indemix22uk,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
