121 comments found.
Can other payment methods be added to this theme?
Can you please tell me which payment methods you want to add?
No decision has been made as to which payment system to use and one will be chosen that can support most types of payments in the world, linked via API.
Also, I’ve purchased the theme with another account. I would like to ask, can’t the course grid be arranged in order of popularity.
Arrange by popularity isn’t available right now. In future we will try to add the feature.
I’d like to ask where I can create a course certificate , I didn’t find the location
Hello, if you will have any query, please send email at thememeta@gmail.com with your purchase code. Thanks
hello i purchase your theme some days before but i see there is no option to customize the header how can i increase or decrease sizes without css also there is header icons are not responsive in mobile view at least add option for customize the header very strange this is my website link http://tayseerulquran.org/
Please, send email at thememeta@gmail.com with your purchase code. Thanks
good day!
i am making enquiries because of the tutor lms pro plugin section.
i noticed that the course section has been writing this warning message recently “There has been a critical error on this website” help me check on whhats happening pls.
see the error message on a sample course page here >> https://academee.net/courses/physics-jamb-class-electronics/
Hello, we sent you an email. Please, check the email. Thanks
o.k, thanks, i will check right now.
i have just replied to the mail right now, thanks so much for your support!
pls, you yet to look into my request pls.
check my mail reply to you, so you can help profer solution to the error message within the course section.
Hello, our technical team is investigating the issue.
Thanks, pls I am awaiting the results of their investigation as soon as possible.
Need to get the course section working well.
pls, any feedbacks so far?
Hello, your site’s issues already solved yesterday and sent you an email. Please, check your email.
o.k, i am very happy to hear this. i will check it out right now! thanks!!
I purchased this theme via my colleague. Id like to know if i can develop an LMS for public use. See an example: easyclass.com
Hello, If you will have any query, please contact us at thememeta@gmail.com with your purchase code. Thanks
hello there pre-sale quiz
am looking for a theme that can go with this https://codecanyon.net/item/ultimate-learning-pro-wordpress-plugin/21772657
can your theme integrate well with the above plugin?
thank you
Just a clarification, is the theme a stand a lone or i will need the ULP plugin above? i mean can the theme do everything without the ULP plugin?
does it have a woo-commerce payment method?
Hello, We didn’t test with plugin. We used the Tutor LMS plugin https://wordpress.org/plugins/tutor It is the most advanced and user friendly LMS plugin. You can watch the video https://youtu.be/Eu9cVlNATwk to an overview about the plugin. If you will have further query, please feel free to contact us. Thanks
okay let me go through it
thanks
my course card grid is showing html tags and course detail page is not loading as well as no add to cart button is available on course detail page on mobile
Hello, Tutor LMS 2.0 version had released 2 days ago. There have lots of bugs. Please, use the 1.9.16 version of the Tutor LMS plugin. Then all the issues will be resolved. If you will need further help, please contact our support at thememeta@gmail.com
i have provided you my login credentials of admin.KIndly fix this issue. I don’t have old version of tutor lms. Today is my website launch
Hello, the main menu is located on the right. There is a lot of space between it and the logo. In addition, there is a lot of space between menus. Where can I edit them? https://imgyukle.com/i/ENZQcH
Hello, We have sent you an email. If you will need further help, please feel free to contact us. Thanks
I’m sorry, but the email hasn’t arrived. bellimustafa4643@gmail.com can you resend the e-mail to his address?
Hello, resend the email in the address.
Thank you for your interest. Your theme is running pretty fast.
I need urgent support for this theme.
Please, email us at thememeta@gmail.com
Hello I connected paypal to WooCommerce I enter the course and click on Add button to cart It does not add a product to cart Please help me fix this problem
Hello, our team sent you an email. Thanks
Where to comment? I dont get it! You dont the basic thing in mobile view
in home page the course discount is not showing with strikethrough! its showing color which is not a good thing and cant understand by user, let me know how to fix this?
Hello, You can change the color from the style tab which will be better for you. If you will need further assistance, please feel free to email us at thememeta@gmail.com
Also in mobile view there is no add to cart and promo section there
No that needed to strike, let me know how to do this?
Add to cart is display none for mobile view. If you want to visible it, please make it display block by using CSS. Please, don’t comment here for any queries. Send us an email at thememeta@gmail.com , our support team will take care of any kind of queries. Thanks
Hello The sign up button takes me to page 404 and the sign up button takes you to a WordPress page please tell me how to fix this problem? This is the website I built: https: //learnfun1.com
Hello, We sent you an email with solution. Please, check the email. Thanks
Hello Can you send me more email? With the answer I can not find the email you send in the mailbox
Hello, Please, email us at thememeta@gmail.com
Thanks so much for the help
Will need you to add book posting (e-library) to the theme.
So that our users can read books from our website & also download books free. Thanks!
I got alert for updates. Please I can’t find changelog of what was updated so I know if I need it.
Hello, please follow the changelog url https://omexer.com/omexo-change-log
Today’s update is not on the changelog: https://prnt.sc/26ovpwm
Hello, please check the screenshot https://prnt.sc/26p8j8d
Hi there! Can we integrate it with the Zoom plugin? Can it run in a couple of languages at time? (with wpml for example)
Hello, Yes you can integrate it with Zoom plugin. It is support multi language. Also compatible with WPML. Thanks
1) Some Flaw in the Theme:
Trying to Move the “buttons” to the bottom, in the slider:
Slider Image and Button edits should be independent of each other. But edit impacts both simultaneously by blowing the slider image up & down. https://bit.ly/3gft5Fh
(“Button” should move to bottom without blowing up the Slider image)
2) CSS CODE: .slider-btn { display: none;}
Your Support asked me to add this simple 1 line code in “custom CSS” to remove “Button” altogether from the slider.
But this is such a shame this has been Locked. https://paste.pics/FUJWI
Shell out more dollars $
This should not be locked as its basic features to correct any flaws in the Theme.
To remove a Button is not a customization work to be charged for and locking the feature.
3) Gtmetrix: https://paste.pics/FUJWI
As per gtmetrix.com your Theme is underperforming and showing “C” score as it needs improvement, while now days “A” is the default norms.
(‘Total file size’ its 2.49MB very heavy & Dom Size needs improvements. This will greatly impact in the google search.)
Can you pl. look into this, email sent, Thanks.
Hello, Thanks for your suggestion about the slider. We didn’t locked the Custom CSS feature https://paste.pics/FUJWI it’s a Elementor plugin’s feature. They locked it for the free user. Our support team had sent you a screenshot https://prnt.sc/26lidf9 to add the CSS to the customizer custom CSS panel. Our team didn’t ask you for paid customization service. We don’t provide any paid customization service. Can you please tell me who told you for the money? GTmetrix score https://gtmetrix.com/reports/omexo.omexer.com/dSBxsSia/ We will improve the performance in the future.
Hello,
Its not about slider Suggestion, its about Flaw’s in the Theme.
You should not have used Elementor, All knows it slows down the performance of the website and now you cannot even edit basics without further purchases…its such a spoiler.
Now how to remove the button from the Slider?...would be helpful. thanks.
Hello, Our support team has sent you the solution. Please, check your email. Thanks
Hello
Why your Support team deleting the Queries Videos : https://paste.pics/FWL1Q
Pl. keep these Queries videos ON/permanent and do not delete, as our Developer may change and ask these basics queries again, as you do not have any video tutorial on these?
Thanks
Hello, Sorry for the problem. Actually, we are the free user of awesome screenshot. As a result, due to lack of space they disabled the video. Can you please tell us about the video. Our team will make the video again and will send you. Thanks
In that case use: Loom – Free Screen and Cam Recorder
Better than awesome screenshot.
I will send the email. Thanks
hey, please check my suport email. I can change the name of the links of the right button login | Register, but I can’t change the names for who is logged when the button showing up is logout | dashboard
Hello, please check your email. Our support team has sent an email with the solution. Thanks
Hello,
Do you’ve mobile apps for this?
Hi, Sorry, no apps available for the theme. Thanks
Hello, I would like to know what has happened with the themes with “coming soon” status. I am concerned that at the time of purchase they assured me that these themes could be downloaded. However, not a single one has been released since then, so the support time that remains with the purchase will not be fulfilled as indicated. When all the topics that are compromised will be released
Hello, University demo will be released next week. Our team is working on other coming soon demos also. You will get Lifetime updates of the theme. Thanks
Hello, very nice theme. There is a small problem. Can I change the “courses” link? I want to link “courses/wordpress-master-class-for-beginners/” to “education/wordpress-master-class-for-beginners/”. Is it possible?
Hello, yes you can change it. Please, email us at thememeta@gmail.com we will send you an instruction about it. Thanks
Thanks, I sent 
