12836 comments found.
Hi! Your description states that there is video support. However, I did not find a video on the page in any of the demos. Please check if there is a video upload feature and if you can add multiple videos
Hi
There is video upload feature, and you can display a HTML5 player in the listing page. If you have multiple videos, you will have to display multiple players
Thanks! However, I was wondering if you could add more than one YouTube link field to the list and have them all appear on the page listing
For youtube embeds, there are a couple of ways.
Either add multiple URL fields and name them Video URL 1, Video URL 2 etc..
Or use a WP editor field which will turn any youtube links to embeds
If you encounter any issues with this, please submit a ticket on helpdesk.27collective.net and our team will assist
Seems like Labels don’t work for the new “Restaurant Menu” feature. How would I add a heading (title) to a menu?
Hi
The block does not have a title, we’ll make it optional on next updates. We intended the menu to be displayed in a separate tab which has a title so adding a block title was unnecessary
I found this theme a little buggy.
1. When someone buys something premium like for 30 days. When it expires, it goes unpublished and doesn’t switch to free unlimited one (like is set)
2. When You want to switch that plan manually, You have to “buy” a free plan for that account. This is the only way switching plan via editing listing works.
Hi,
1. This is not a bug, that’s how it’s currently designed to work.
2. You can create paid listing packages in backend under users > paid listing packages. You can then add that package to a listing.
Hello,
I am using your theme for a project of mine, I have updated the default map position in the Listing Types but I remember in the past you could change the default position when there were no listings found in the Theme editor section.
I know last time I changed the default position there too, but now can’t find it, was searching the map.php but I think it’s a different file.
Can you please tell me which is the file where the coordinates for London are stored? Thank you!
Hi,
You mean for explore page? Go to explore page > edit with elementor > click anywhere in the explore widget > on the elementor sidebar scroll down to Map and change coordinates.
Yes, worked, appreciate it.
Also, I have seen that some other company (or in connection with you) is offering a mobile app solution for your theme, would you recommend using that? Are you planning in offering also this type of solution? Thank you!
Hi,
No we don’t have any relation to any other company. You should consult the developers of that app and other users before buying it. We don’t have plans for an app at this time.
Hi, How to remove the expiration date on all listings please?
Hi there! Is there a way to make taxonomies not clickable meaning not linked? Right now, when displayed in Single Page, they are clickable.
Thank you!
Hi,
You can achieve that with css:
1. Listing types > edit listing type > single page > content & tabs > profile > click on any taxonomy block > add this Custom Block Classes to it: disable-click
2. Add this css under theme tools > theme options > custom code > css
#c27-single-listing .disable-click ul li {
pointer-events: none;
cursor: auto;
}
Thank you so much for your response, however, it is not working.
Please see the attached screenshots:
1) Added Custom Block Class Screenshot of Single Page: https://www.awesomescreenshot.com/image/21539990?key=ee9d957e8a99c841011cd5a67f987a0d Screenshot from Inspector: https://www.awesomescreenshot.com/image/21540146?key=84d71d0b01587f78be3305d96a3c411a 2) CSS: https://www.awesomescreenshot.com/image/21540384?key=e9b986a63ce0a05bdd3b276de38bbc5fHi,
Send me an email here: mylistingcity@gmail.com
When do you fix the problems there are to install the demos? Without this possibility, the theme money is wasted!
Hi
There are no known issues with demo import that we are aware of. A very small percentage of users have reported issues with it and in all cases the issue was either caused by 3rd party plugins (like caching plugins) or hosting issues (usually shared hosting plans)
Hi, too bad that on dozens of themes I bought on Themeforest I had this problem only with yours !!! It doesn’t seem normal to me that I have to pay for your support after I have purchased a License for nothing!
As you say I can reassure you that I have disabled all the plugins not necessary for the theme, also the download of the package is done correctly, then it is not extracted because obviously a corrupt file is loaded. It is by no means a low percentage of users with the same problem as me in the paid “support” section!
I never asked you to renew support. What are you talking about? I answered to your question. Send an email through the contact form, and when I prove that you are wrong I expect you to apologize. No matter how many !!!! you use, it doesn’t make your argument stronger.
Hi, i been trying to translate the theme with the Loco Translate by it doesnt translate fully, i can t translate filters area and the listing page Can i get some help?
Hi
Please post a ticket on helpdesk.27collective.net and our team will assist you
Hi,
Do I have to enter coordinates for each listing when importing? or can I use just address? I ask because on my experience using another listing themes, I had to enter coordinates.
Hi
You can do both methods. If you import only the address you have to provide the maps API key during import so the adress is geocoded
Hello, is your theme ok for my future website : a directory of Courses – Teachers – Places. 3 directories related and linked ? The courses are static and offline : don’t need payment and private access. And is it possible to have courses and teachers with no map situation ? Thxs
Hi
What will these courses contain?
In course, it’s only texts, link professor, link schools where this course was presented, bouton for download course in PDF. All free and no LMS. Each professor need to admin his card info, his course with his own restricted area in WordPress admin. Free for them too. All this possible with your theme ? Thxs for your help
Hi
Based on the information you gave, the theme is suitable for it.
ok thxs – try to sell the project to my client…
pre purchase – can you arrange a backend demo?
Hi
No, we don’t have a back end demo. Check our docs
Logout is not working on your demo site. Can i ask why you are not providing back end demo to test the theme?
can you tell me logout is not working in the demo. and there is no link to any documentation file.
after login, when i click logout, it does not logout and redirect to https://main.mylistingtheme.com/my-account/customer-logout/?_wpnonce=39640cb972 and there is a confirmation saying are you sure you want to logout. is it possible to logout without confirmation.
It is possible to remove the confirmation
Hello, I just saw that you released a new update, but it was supposed to include fields with condition ? did you postpone this feature ? Thanks.
Hi
I’m not sure where you read that. We did not announce that we are working on that feature.
Hi, Thanks for your answer. You had this on your roadmap, I also opened a ticket asking you if there’s a workaround before the update release. That’s why I’m very surprised why I can no longer access this Trello roadmap and why this changes have been made. Last time I was able to access this link was on January 5th 2022. Link for Trello Roadmap : https://trello.com/c/HDvnooac/15-conditional-logic Picture proof : https://ibb.co/6PZs8Fb
We did not announce it for this update. This is a complex feature.
PS: Maybe you are not aware but there was a change in development team. That roadmap does not reflect our current priorities, that’s why it was made unavailable.
Can you please tell me where I can follow upcoming features and the development of the theme ?
There is no public roadmap at the moment
Where can I see the new Restaurant Demo with the restaurant menu?
Hi
It is not showcased in any demos
Is there a way to modify the Sign In section? https://bit.ly/3glE0x4 For example, instead of Username, I would like it to saur Username or Email
Hi
You can overwrite the text using loco translate plugin
Hi, it appears the header remains fixed for event types regardless of turning it off on the header settings. There’s no option for turning it off on the single listing view. How do I turn it off?
Hi
Please submit a ticket on helpdesk and share access to your site
Hello, I have chosen the correct rule for the expiration, but the event still appears on the home page and in the search form.
Hi
Wait a few hours, the system checks a few times a day not instantly
Hi
I will use it for event. I am actually going to buy this theme for my online wedding invitation page. I’m wondering if I can edit the event page the way I want. Is there a site I can test?
I’m going to make some event pages. Can I do it in different designs?
Hi
You can check our documentation here https://docs.mylistingtheme.com/With the addition of the restaurant menu, mylisting became a charm. It’s missing important items to earn one more star in the review. On the restaurant menu frontpage, a title or label for the menu block is not shown. It would be great if it had an action button to configure an external link (URL). By clicking on the button, the customer is directed to the purchase page of the item, very useful for those who have an online store. Thanks for listening.
Thanks for the suggestions
This is what I see when I design: https://www.awesomescreenshot.com/image/21401868?key=f2d495549657724fcbf0506b79697964
This is what displays in the frontend: https://www.awesomescreenshot.com/image/21402401?key=6f8323b6ff115bdd847a8e644dd22713Is there setting somewhere I am missing?
Your help is greatly appreciated.
Hi
Try clearing cache or temporarily disable it Regenerate Elementor CSS in wp-admin > elementor > tools
If that doesn’t help, try disabling 3rd party plugins temporarily to rule out any of them causing the issue
Unfortunately, none of that worked. I only have Elementor related plugins which are premium plugins such as Happy Elementor and Essential Add-ons for Elementor and that is it. I had to use a different Elementor widget for now.
Hi, I have just looked at the Restaurant demo and the current time is correct: February 2, 2022 12:41 PM local time. But on my site it is incorrect: February 2, 2022 12:41 PM local time. Please let me know this anomoly. Thanks.
Correction: the time is correct on the demo but incorrect on my site: 31 January 2022 12:07 PM local time
Hi
WP-admin > settings > general > timezone, set the correct timezone there
Thanks for advice. I have not updated to latest version yet but will do this week.