89 comments found.
Hello,
I am interesting in your theme. I would like to know if your theme supports different galleries (like this demo page http://demo2.themelexus.com/erios/gallery) for each room.
Best regards.
Hi there, Thanks for your interest in our theme. Unfortunately, our theme doesn’t support your requirement feature. It’s a page that is built by Elementor used widget Gallery tab/add images manually. For further conversation, please send more to our gmail themelexus@gmail.com, we will check and reply you asap. Thanks
Best regards.
Hi there, thanks for your interest in our theme. Currently, our theme supports the menu like http://demo2.themelexus.com/erios/. For other requirement, you have to customize it. If you need any information, please send the detail to our gmail themelexus@gmail.com, we will check and reply you asap. Thanks
This template cannot be made mobile friendly. It ignores all rules set in elementor mobile settings.
Can this template be used with ’’Hello’’ theme? Does the theme have a core plugin?
Hi there, Thanks for your interest in our theme. Our theme has a core framework. If your data is built with Elementor, the theme can work. But there are some bugs about CSS and styles conflicts because 2 themes have different framework. Please note that you can not use 2 themes at once. Only 1 theme can be activated and work. Thanks
I know I cannot use 2 themes at same time…I just want to know if I can use ’’hello’’ theme and still import the templates or I do have to use your theme with the core plugin n order to make it work
Hi there, There are some different with our theme and Hello theme in the style and core. Both 2 theme works, if there is any elements built with Elementor. Hence, there are some conflicts or missing style. Thanks
are static html files included? I want to have this theme with static files
Hi there, Our theme doesn’t support HTML file. For further question, pls send to our email themelexus@gmail.com, we will check and reply you asap. Thanks
Hi there i want to purchase the theme …i have a querry does this theme support https://wordpress.org/plugins/wp-hotel-booking/ this plugin for hotel booking ? Please reply and help me out in purchasing theme .
Thank you!!
Hi there, Yes, our theme supports the plugin https://wordpress.org/plugins/wp-hotel-booking/. For further question, please send more to our gmail themelexus@gmail.com, we will check and reply you asap. Thanks
Installing theme from uploaded file: themeforest-A2im8qAl-erios-resort-hotel-wordpress-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please look into it
I installed Erios theme, there is Home 1 demo, but I can’t install any other demo. I can see them but nothing is going on after clicking continue and import
Hi there, Please submit your question with your account to our ticket https://themelexus.ticksy.com/, our developer will check and help you. Thanks
Not working with php 8 properly, showing errors. Please refund if it doesn’t has php 8 support.
Hi there, Please kindly check your ticket and send your WordPress URL with your admin via ticket. Our dev will check and help to Import FREE for you. Thanks
Even after importing the blog archive is broken https://lakeviewgarden.in/blog/
I just installed it today, but purchased it long back so I think the support has expired 
Hi there, please renew your support and submit your issues with admin account to our ticket https://themelexus.ticksy.com, our dev will check and support you asap. Thanks
Hi, I bought this theme from another account and changes on Elementor does not seem to work on the website. Please fix this issue.
Hi there, thanks for choosing our theme. Please contact us at https://themelexus.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,
Hi, this is a pre-purchase question. I have a single vacation house that I would like to rent out this summer. Is this theme okay for this purpose? Also, can we change the language of all the text (even titles, etc) in another language? Thanks!
Also, do you need to pay extra for the booking plugin or is it included?
Hi, Thanks for contacting us. 1. Our theme is designed for hotel booking reservation. You can create room and rent out. More information, pls check: http://demo2.themelexus.com/erios/ 2. You can use Loco Translate: https://wordpress.org/plugins/loco-translate/ 3. This theme is integrated with wp hotel booking plugin already
For further question, pls send detail to our email themelexus@gmail.com, we will check and reply you asap. Thanks
Hello. After demo importer I see only Home 1 version. Can you send me the other 3 version as .json file for Elementor.
Hi, Please send the details of your question with your site info to our ticket https://themelexus.ticksy.com/, our dev will check and help you asap. Thanks
Thank you. Ticket opened via support system.
Hi, yeah. Thanks for your understanding <3
Hello. After the last Elementor update, the theme not working. When trying to edit the page, Elementor not loading. Also, the header and footer editor not working too. Check it and fix it.
Hi, please send the details of your question with your site info to our ticket https://themelexus.ticksy.com/, our dev will check and help you asap. Thanks
In single room page have a slide and now slide play by random transition where can I control it? or can I select just what transition I need to use it?
Hi there, Please contact us at https://themelexus.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,
Hi Team,
What is the text name or Font name on the Slider “Summer Vacations”
Hello Mate, you can use this font http://prntscr.com/zxay8d https://www.dafont.com/grotters.font. Thanks
Hello, your theme look really amazing and I have watched all of it’s features very well. My question (just for verification) is that can the button check availability in the slider of home page or everywhere that exists, can lead to our booking’s engine url? (we have a booking engine in a different url which will continue to be used). Additionaly, would it be possible the dates that a guest will insert in the form check availability, to be automatically filled in our booking engine check availability dates? The last question I’m sure we will see it detailed when I will complete with the website. In any case thank you !
Hi, Thanks for your interest in our theme. Pls send the detail your requirements to our email themelexus@gmail.com with screenshots, we will check and reply with a correct answer. Thanks
Pre-sale question – Can this theme be used as a availability check only? I don’t want the online payment just an availability system with email enquiry – can this be done?
Hi, Thanks for your interest in our theme. Our theme is not available features with email enquiry. Hence, it can be customized with our custom work. For further discussion, pls send detail to our email themelexus@gmail.com, we will check and reply you asap. Thanks
Hello, I wanted to start the website from scratch when I try to import the demo I get the following message “There are no predefined import files available in this theme. Please upload the import files manually!” where can I get the files to import? your assistance will be appreciated.
Hi, Here is video for import demo with Erios: https://www.youtube.com/watch?v=Ranl3fufKiE If you have any question, pls submit to http://themelexus.ticksy.com/ Our developer will support you asap. Thanks
hi..nice theme…how can i edit the appearance of a room section(header, footer and content)
hi, pre sale question. it’s possible remove the price? it’s possible change the color of footer? thanks
Hi, Thanks for your interest in our theme. This theme allows to change footer color with Elementor. The feature “remove the price” is not available on our theme. Thanks
hi, maybe it’s possible with css code : .s-rooms-price { display: none; } .hb_room .price { display: none; }
i have another site with the section “room” and it’s work. can you check ? thanks
Hi, Pls send your issues to https://themelexus.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,
I can’t find for the life of me were the mobile menu background color setting is
Hi there, thanks for choosing our theme. Please contact us at https://themelexus.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,