548 comments found.
Hi There. I only see one page layout in the figma file. Wheer are the other page demos??
Hi, we don’t provide design on Figma so we cannot send you the design.
Regards
This theme very slow on mobile
Please contact my support team via livechat on FoxKit app, they will check for your store
Can i setup Estimated Delivery with your theme or I need to use a thirdparty app
Hello
You can set it up via the theme feature.
Regards
Hey, Can we add ‘add to cart’, ‘whish list’ and ‘quick view’ option in the category section on mobile version?
we do have a product card style 4 is supported to show add to cart button on both desktop & mobile, regarding quick view & wishlist we don’t support to show on the mobile
Regards
With regards to the quantity discount feature, can you set the products as a fixed price rather than a percentage or fixed cost discount? Thanks.
Hello
Unluckily, there is no fixed price option for the product like it yet.
Regards
can I use my purchase code on another account if I remove it from another? I want to use fox kit on another account. If press the button “remove” in the license page will my license get canceled?
Please contact my support team via live chat, they will do that for you. Normally, we will accept the requet within 1st month of purchasing.
The theme have stickers or badge? Like “New” “Discount”“Sold out” etc.
Yes, please check this doc: https://docs.minimog.co/collections-and-products/product-page/product-tag
Guys nice theme, am planning to buy as soon as you add more electronics demos so which I can use, more electronics please
Thanks for your suggestion. We will consider it.
Hi there, currently trying the demo and was wondering if there is any way to stop the header disappearing when you scroll down, so it appears all the time. thanks
Yes it’s sticky header feature. You can do that with Minimog.
Yes, I enable sticky, but it still disappears when you scroll down. It appears again quickly when you start to scroll up, but I wanted to know if there is a setting to stop it disappearing. I want it visible all the time. thanks
Please contact my support team via live chat on FoxKit app, they will check for you.
Is this theme suporting 3D models ?
Please check here: https://demo.minimog.co/products/video-3d-model-product
Hi,
After clicking to Read more, what will happen? It’s ok if you want to link to other page.
I want it to be linked to faq page.
Please contact our support team on live chat via FoxKit app.
My contact form is sent to the wrong email address. I have 3 accounts on my Shopify shop. Of which I am the admin but all mails and contact forms have to be sent to another user (with all rights). I can’t and I can’t find anywhere online where this can be adjusted in your theme?
https://atmosvintagedesign.com/Hi,
Can you contact our support team via livechat? They’ll check for you.
Dear,
I would like to know if the installed theme comes with all dummy images or it will only show empty areas?
When I installed theme i was so surprised to see all empty image areas…..
as i m urgent , see if u can help
thanks
fG
Hi,
According to Shopify’s rule, all images cannot be imported to customers’s store. You should add your own products and images to show them on the store. If you need any help, just contact our support team via live chat on FoxKit app
Regards,
TM
Hello, i want to purchase the theme but i tried the trial version. my site have 2 language Arabic (RTL) and English (LTR), i just found one option for the direction if i enabled the rtl both languages will be rtl if disables both will be ltr how to make every language with different direction
Hello
Currently, the theme will apply a unique setting for the all languages.
We will update the theme to complete this function soon.
Thanks.
how long expected this update and i think line code will do this job, so can you help me to do this after purchasing the theme until you update the theme for all ?
We will release update version within this week – maybe tomorrow.
Can the video banners use YouTube or Vimeo?
Yes it can.
Ok, great. The reason I asked is because I installed the demo and I didn’t see an option for YouTube or Vimeo with the video banner. If you can point me in the right direction, that would be great. Thank you.
Hi,
Sorry for misunderstanding your question. For Banner section, it only can use videos that are uploaded to your store.
Regards,
TM
please there is no demo content? Why? I installed theme with demo? there are no products showing? Im very disappointed can I get a refund? no support no demo content send me a link to review this theme
Hi,
Have you followed our instructions yet? https://docs.minimog.co/
I see that you have contacted our support team via live chat, but you are offline now. If you need any help, just let us know.
Hi,
Is there a chance that we can create VIP Users, like customers with special prices.
Thanks in advance
BR
Hi,
You should find an app to do that for you.
Regards,
TM
Is this theme compatible with oberlo dropshipping? And Gdpr app?
Hi,
Yes, our theme is compatible with these apps.
I have installed the theme in my store, everything is wonderful but it is happening to me that if I see it on the iPhone (safari) the web takes a long time to load. If I open it in another browser it’s fast. Why is that happening?
Hi,
Can you contact our support team via live chat on FoxKit app? Then we can easily help you. Please also send us your store’s URL, we’ll check that.
by-nataly-mendez.myshopify.com
