12836 comments found.
My maps wont load… anyone had problems with the maps from mapbox in Opera, Brave and Mozilla ?
Hi
Please submit a ticket on helpdesk.27collective.net
I have switched to google maps. Thank you so much for your kindness. Is the first time after many years when I use this theme. I purchased to support the project, installed few times but never use it. Right now is the first time when I build a project and I need a lot of help. Thank you for support!
+1 for the comment above who’s requesting Openstreetmap. That would be the perfect update for this near-perfect theme.
Hi
OSM data is free but using their servers to load that data for commercial use is permitted for small scale projects only. This is the reason why we haven’t implemented it. We may do in the future, but we can’t guarantee your site won’t be blacklisted from their servers.
Best regards
What do I have to do when a user wants a logout to now be asked again if they want to logout ?
This is default behaviour
How to cancel this second step ? Thank you!
This looks amazing! A couple of questions before buying:
1) This directory will be for digital only businesses – can we remove the location/map features?
2) Can the business add html links and images to the body of the business description? I want to let them offer a link to a special offer or freebie from the listing
Thank you!
Melody
Hi
1. Yes, you can remove it
2. They can’t add HTML, but you can add a WP editor field which supports rich text and links
How do I add the WP editor field – already purchased BTW 
WP-admin > listing types > edit listing type > fields tab > add WP editor field from the right sidebar
thank you!!! And I really appreciate the support – have bought so many things here with so little support – this is awesome
A couple of more questions:
1) is there any way to re-order the items in the right column? I would like to add a featured image or product at the top and move the gallery under the description in the left column?
2) I added the HTML editor box but it is not showing up on the listing? I have it set to show
1. Edit listing rtpe > sing page > content and tabs > click on the main tab and you can reorder the blocks there
2. Add a textarea block and select the field you created
Please check the theme documentation if you haven’t https://docs.mylistingtheme.com/1) the blocks do NOT re-order – have tried this repeatedly. No matter where you drag the gallery block – it is still on the upper right hand corner.
2) The text area does NOT have an html editor – it is simply a plain text block. I HAVE read the documentation.
Further – we have discovered that new blocks that we add do not show up on the actual listing! I sent you the login details – really need to get this fixed. The HTML ability is the main reason we purchased this.
Hi
1. If you posted a ticket already, we will check it shortly
2. I have said in my first answer that there’s no HTML editor. WP editor allows you to add rich text or links but not HTML
we re-installed and some of the issues seem to be corrected with the re-install, testing everything now, and will keep you posted
Like other Buyers i also need to ask for Openstreetmap – mayn other directories support this. Because of costs but also for gdpr reasons – openstreetmap is really really important!
Hi
OSM data is free but using their servers to load that data for commercial use is permitted for small scale projects only. This is the reason why we haven’t implemented it. We may do in the future, but we can’t guarantee your site won’t be blacklisted from their servers.
Best regards
hi could you please tell me how to show an ‘Add a listing’ icon next to the user and cart icons on a mobile in the top right of header bar? hope this makes sense thanks so much
Is ok thanks somehow i managed to do it 
thanks
Hello! Can we restrict visibility of certain listings on front end to users who purchased a plan?
Hi
No, there’s no option for that
Hi, I have some questions regarding the comments. Please help me with these.
1) How can I limit the number of images uploaded by the user/commenter?
2) How can I limit the image file size uploaded by the user/commenter? I’ve already set the max file size for listing owners to 3 MB. So will it be the same for the commenter? I actually want to make it even less file size limit (maybe 1 MB) for the commenter.
3) If a listing has say….100-200 customer reviews (with 50% of them having images), how will the theme handle it? Are the comments AJAX ready?
Thank you so much!
Hi
1. There’s no option for this
2. In your PHP settings set the max upload size
3. Yes, the comments are loaded in groups via ajax
Hello Team,
in the coments you said 4 months ago :
- Hi As we let you know in the theme description, MyListing is not multi language compatible yet. This is something in our roadmap **
Any news ?
There have been some improvements but no full compatibility yet.
Hello,
is there an option to enter manual custom location and leave the map only on the listing page?
do you plan to include openstreetmap?
Hi
1. No
2.
OSM data is free but using their servers to load that data for commercial use is permitted for small scale projects only. This is the reason why we haven’t implemented it. We may do in the future, but we can’t guarantee your site won’t be blacklisted from their servers
But i can create a Custom Field named Location and put here what i need disabling maps, right?
Hi. Is there a way I can use a listing’s cover image as the listing’s logo? For example, when someone clicks on top-left ‘What are you looking for?’ search bar, it displays the listing logo and the listing name. I want to replace this listing logo with the listing’s cover photo. The same thing I would love to have in bookmark page (replace listing logo with the listing cover image). Sorry if what I’m saying isn’t making sense.
Hi
It does make sense, however there’s no option for it currently. It requires modifying theme code
Best regards
Hello, where can I assign the icons, for example on the Car Explore page. there are demo cars and you can see in the overview for example “Fuel” Diesel and an icon or year of construction, where can I change them and assign them to the listing?
Hi
WP-admin > listing types > edit Cars listing type > preview card > footer sections > details. Each detail has an icon picker.
You might need to regenerate cache in wp-admin > theme tools > performance after you make the change
how do you remove the scroll to top button in lower right hand corner?
Hi
WP-admin > theme tools > theme options > footer > Show ‘Back to top’ button? > No
Hello, I’m interested by this amazing theme and I Have a question : Is it possible to have 3 leveles of locations ? Country > Region > city Every country has multi regions, and every region had multi Cities.
if not, is it possibe to have only 2 levels Regions ==> Cities
Hi
Yes, it’s possible to have multiple levels, no limit.
Thank you for your fast answer.
I need just to understand some of your vocabulary :
1) Direct message (is this a chat between unknown people ? or between listing owner and visitors)
2) schema support ? 3) claim listing ? 4) is it possible to make a reservation (hotel, restaurant … and see their availability?
Hi
1. Between site users (listing owners, visitors)
2. https://yoast.com/what-is-structured-data/
3. Claim listing allows a visitor to take ownership of a listing on the site. For example, if their business was posted by someone else, they can claim it and manage it
3. The theme has no booking option. You have to use 3rd party plugins
You are so fast
1) So visitors could be disturbed by unknown other visitors, right ? (is it possible to make it only between Owners and their futur clients “visitors” ?)
2) ok
3) Ok, but maybe i didn”t understand well the utility, why a person could post something that he don”t own 
4) Ok
Hi
1. You can allow for listing owners to be messaged, no messages between non listing owner users
Hello, guys! Can we hope for a big update soon? Design, new templates, etc.
Hi
We already released an update this month. It’s too early to share anything about the next
Best regards
Hi. How can I display Instagram feeds on individual listings? There was a tutorial where a listing owner could manually login to their IG and do all the approval for their feed to appear on the listing (I think it was the Smash Ballon plugin – not sure) but I can’t find it anywhere now. Can you please guide me?
Hi
Because of changes on instagram API, you can only display your own feeds so the tutorial you have seen no longer works. You can use the smash ballon plugin to display your own feeds
I’m not able to recover my password to access support, what do I do?
Hi
I have manually emailed a new password to you
Best regards
DELETE
Hello, where is it possible to see the list of icons?
How to put Font Awesome icons in the menu?
Thank you very much
Hi
Theme tools > shortcodes > icons, copy the shortcode and insert it before the menu item name.
Keep in mind the icons show on mobile menu only. If you wish to show them in desktop aswell, use this CSS
@media only screen and (min-width: 1201px){
.main-nav li a > i {
display: inline-block;
}
}
Hi, thank you !
Hi! Can this be “unlocked” by default? -> https://prnt.sc/26vhjip The thing is, now users can’t edit address through their profile. Only via admin can be edited if I click “unlock”.
Hi
That should be the default behaviour. Please submit a ticket on helpdesk and share your site
My license expired unfortunately, so I can’t do it
Try disabling custom code/plugins and update the theme. You can see in our demos that’s the default behaviour
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