43 comments found.
How to replace images alt=”Awesome Image”? I can’t find a solution. For FAQ’S I can’t set which tab I want to open “collapse show”.
Hi, Please send us a support ticket. Our team will help you. Thanks.
Hello This version is not applicable to me. I have been asking you to refund the fee. Why do you ignore it? Please process the refund as soon as possible, thank you
Hi, please send refund request. Thanks.
hello, how to change the image size for projects (326×425) they are very small and pixelated.
I tried from functions.php but it doesn’t work
I succeeded in the end
Happy to hear that. If you face any other issues. Just send us a support ticket.
If the WooCommerce Plugin is disabled, the page is broken (content is not being loaded) – is this a bug or was it meant to be like this? I don’t need Woocommerce, but now I’m forced to use it…
Hi, Please send us a support ticket. Our team will help you. Thanks.
Hi Support Team,
1. I cant able to import demo content.
2. After activating your theme, add new page option throws these error
ticket id #2975237
And also your support is too slow
You will get reply from our team.
this is the reply what i got from you guys “we have bundle of query. we will try to reply soon
“
Hi, Please wait for support and contact the support team. Thanks.
No buddy contacted me yet , worst support buudy
Warning : First parameter must either be an object or the name of an existing class in /home/een2dyblzi1q/public_html/wp-content/plugins/wp-megamenu/classes/class.wp-megamenu.php
No buddy contacted me yet , worst support buudy
Hi, It seems that you got 6 reply from our team in last 3 days. You need to keep patience for getting the reply.
Look Reply needs to clear and solving, Yes you replied but you always mention other party issues. But at conclusion your stuff is not good as i can see the same issue occurs in above comments.
And I am not here to argue with you, I just want my things to be fixed thats it and i told you that it is urgent
If you cant than please refund my money, thats it
You are elite member, you should keep your buyers happy
You will be happy. I gave your support ticket ID to our senior support person.
I have shared the cpanel details in the ticket, will it be fixed today as its urgent, please understand my concern otherwise I will not tell you this things
Still nobody contact me over the ticket or here, please confirm me guys that wheater you gonna resolve this issue or not. If not please refund my money or yes then please resolve it by today. It is almost three days over and one small issue is not fixed by you.
Still the issue is not resolved, and also I lost my client due to this. Can you please refund my amount and Thank you for your worst support
Hi, You can send the refund request.
Hi Support Team,
1. I cant able to import demo content.
2. After activating your theme, add new page option throws these error
ticket id #2975237
You will get reply from our team.
work with multiple wordpress site?
Hi, yes, it works with multiple WordPress sites.
Hi Support Team, Demo content not working, I have raised ticket yesterday, still there is no response. Its urgent.
ticket id #2954423
You will get reply from our team.
Sad to say demo install not working, I have tried few hosting, all are failed.
Please send us a support ticket. Our team will help you.
ticket id #2954423
You will get reply from our team.
Hi, Theme beatiful just i’m trying to install the demo is not getting installed. Can you Help me please.
PRIVATE TICKET #2950909
Hi, You will get reply soon. Thanks.
pages and contents are not visible even though the import has been completed
you will get reply from our team.
Demo Import Not Working Properly most icons and missing.
Hi, Please send us a support ticket. Our team will help you. Thanks.
Hi, Theme is great! is there a link to the vector used so we can explore more design option
Thanks.
Hi, if i buy the theme will you share details for Vectors used in Theme?
Hi, We have use icon from flaticon. Thanks.
.
12 hours and still no response from developers
Hi, Please check our support policy. It may take up to 2 days for getting a reply.
its your mistake that selling a broken template, so its your responsibility to fix asap other than saying support policy 2 days
template_path supports this item Supported This author’s response time can be up to 1 business day.
its showing on the support page and one guy named AMIR send one message and morning after that whenever i ask him he says “dear i am still working on your site ”. and when i checked on my site there is no updates, same like how i left.
Hi, Please give the ticket ID. I will ask the team to give you faster reply.
ticket #2942545
ticket # 2 9 4 2 5 4 5
Hi, You will get reply soon. Thanks.
7 hours and still no response from developers
Hey! love the theme! The “Theme options” menu item is missing in Appearance. I have deactivated all plugins and theme but no change. Is there another way to upload demos and pages? Any help from anyone would greatly appreciated.
Hi, Please send us a support ticket. Our team will help you. Thanks.
Does this theme comes with elementor pro full version for installation or we need to buy it separately
Hi, This theme build with free version of elementor. No need to purchase anything. You will get all theme feature like the demo.
On the Creative Shop page, are you able to make each of those slides products that can be added directly to the cart?
Hi, We will check and will try to implement this update on our next release.
Awesome. Thanks for such a quick response.
looks PRETTY COOL!
Thanks 
Great Work,Congratulations GLWS
Thanks
