41 comments found.
This is urgent can you please check, my business is affecting very much as i cant able to add new pages
your current theme is not compatible with new php and due to which theme is facing issue and get white screen in some of the pages in the admin side, Some of pages are as follow:
1. Add new post/page 2. Widget page
Hi, please contact with support team. Thanks.
Hey, how do I get your hero sections to display SVG files?
the support system tells me I have an email, when I click on the password reset you sent me it just brings me back to the site with no options to change my password. When I try to create a ticket it says the email is in use. I need help urgently or I’ll have to start to list the issues here.
Demo Import not working … Wasting a lot of my time, please provide a refund.
can you share figma file of the theme ?
Hi, not available figma file. Thanks.
Do you have documentation to view prior purchasing?
Hi, this is doc link http://fastwpdemo.com//documentation/vcamp
i was looking to purchase – so pleased i read the comments. i will avoid this author.
Hi, you can explain your issues. Thanks.
Poor template…. Demo Import not working …lot of negative feedback… waste or money
Ticket #3092477 Login detail are already shared with your team… but no reply
why this issue has not been resolved. as reported by many people ?
Hi, you got a reply. Thanks.
Great theme would love if Home One Logo Image could have the ability to set a hover over to change logo image.
Hi, please send us a support ticket.Our team will help you. Thanks.
Not able to import demo. it takes forever to complete demo import. Shows 18 percent complete and next minute shows 16% complete and so on.
how come when I upload vcamp.zip file, it said the link has expired? Invoice: IVIP47768126
Hi, please send us support ticket. Our support team will help you. Thanks.
Where is my demo content home pages? I already tried to import and even opened a ticked but the response of yours was very generic and not helpful at all
Hi, please sen your ticket id. Thanks.
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please send us a support ticket. Our team will help you.
no demo is loading …. again a feeling of regret..
Hi, Please send us a support ticket. Our team will help you.
I opened a ticket and no one cares.
Hi, please send us your ticket ID. Thanks.
You answer once a day, it’s like a joke…
information is like this. Please take due care. We’ve tried many times since last night, demo import doesn’t work.
Ticket ID #3043017
Hi, you will get reply soon. Thanks.
Do you intend to take care of me?
Hi, you got reply from support team. Thanks.
How do I import demo?
I have seen this demo(Designer Portfolio ) before but now it’s showing coming soon, why?
Hi, this page is in progress. Thanks.
Ok let me know once it’s done ✅
How to replace images alt=”Awesome Image”? I can’t find a solution. For FAQ’S I can’t set which tab I want to open “collapse show”.
Hi, Please send us a support ticket. Our team will help you. Thanks.
Hello This version is not applicable to me. I have been asking you to refund the fee. Why do you ignore it? Please process the refund as soon as possible, thank you
Hi, please send refund request. Thanks.