77 comments found.
Hi, can you tell me where i find the options to move blocks around in the header. I want to change/moves and delete some, is the option to edit in Elementor ?
Hi
You can’t move block around the header for that you are gonna need a elemenetor header footer add-on and create new header to do that.
Thank you, SmartDataSoft Team
Oh dear, that’s not good, if i had known it was not editable i would not have purchased. The other WP themes i have used for clients have all had editable headers as standard with the theme.
For editing the data you have to edit them from the theme options.
theme does not activate, this theme is worthless. Do not buy this.
Thank you
merhaba kurulumla ilgili T0C68B2B7-004-URH koduyla destek açtım acil dönüş yaparmısınız teşekkürler
Hi
I will check your ticket right now and give you a feedback as soon as possible.
Thank you, SmartDataSoft Team
Hi Hi
can you help me this error came and it does not go
Deprecated: _register_controls ist seit Version 3.1.0 veraltet! Benutze stattdessen Elementor\Controls_Stack::register_controls(). in /data/web/e130855/html/apps/wordpress-126457/wp-includes/functions.php on line 5316
Hi
Sorry for the inconvenience we have released an update of the plugin “Plumbio-core”. Please update it and the error will be gone.
This actually happen because of the elementor update which is why the notice came up as they deprecated the version in their newest update.
Thank you, SmartDataSoft Team
thanks for the answer Karaer installateur wien Team
Please, consider adding SiteOrigin or WPBakery editor to this theme.
Please, consider adding SiteOrigin or WPBakery editor to this theme.
Hello, why are you posting same comment again and again.we have no plan to do other editor Thank you
Your plugin Plumbio Demo Installer, gives the following functions.php error, which causes the website not to load media, slows it down, and generally not working properly. Maybe you should fix it, I deleted it.
ob_end_flush(): failed to send buffer of zlib output compression (0) in…
Hi,
Sorry for the inconvenience you are facing.
As you don’t need to import the demo data anymore it is ok to keep it deactivated. And also we recommend and notice the users to deactivate the demo installer plugin after the demo import is done. However we will take account of the error an will fix it in our upcoming update.
Thank you, SmartDataSoft Support Team
Presales: Is this theme only on Elementor? I am wondering if it will be WPBakery and or SiteOrigin compatible soon or not? Can’t stand Elementor, right now hence my presales question
Sorry, we only have elementor version
Thank you but I am very disappointed. The look and feel is just fab. I will request that you consider adding WPBakery and create similar for various industries. This is one of the best themes I have seen. However, according to my eyes
Sorry to say, the level of customisation and flexibility elementor has, Wpbakary and other page builder not possible to give. Thank you
I get all the that. It’s simply a matter of time scarcity. I took time to learn to use WPBakery and siteorigin and just do not have the time to learn Elementor any more. I agree with you 100%
I am having troubles with this, I have had to reinstalled the theme but when I try to license it, it is saying the code is activated on another website. Please can you resolve this? I have put in a ticket but I am getting very slow support.
I will remove your licence within few hours. I think when you open ticket our support time is finished. We reply within 24hours of ticket open . 9am-6om gtm+6 is our support time Thank you
If you are online now please can you do this for me sooner? I am short on time unfortunately, I would greatly appreciate it.
I have remove your licence you can check again. Thank you
Thank you, i really appreciate the support.
Do not forget to rate our theme 5 start to help , in off time.We always try our best to help our customer thank you
Hi Asif, I’m looking to see if you can resolve my issue please I’ve put in a ticket but I’ve been waiting for a reply for longer than expected and need to try to make up time my end.
Many thanks
Hi,
Sorry for the inconvenience. As we were offline because our office time has end. I am going to reply your ticket as soon as possible.
Thank you, SmartDataSoft Support Team
so im curious about buying this theme and have some questions prior to purchasing. can someone please reach out. i tried creating a support ticket but keeps denying because i dont have a purchase number.
Please email us from our profile page what you like to know Thank you
ok i did.
Hi there! Your theme is amazing, I bought it and worked on it. One thing I have to mention is that I get this message at the end of every page on site Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/tipoghid/instalator-arad.ro/wp-includes/functions.php on line 5107. The thing is that activating a Twenty theme the message doesn’t appear anymore. Could you help me solve this? Thanks a lot!
Hi,
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in details.
Click Here To Create Support Ticket on SmartDataSoft suport system
Thank you, SmartDataSoft Team
Do you have a template without header menu and footer that can be used as a funnel page? If not, does the theme allow you to create a page and remove the header’s menu and footer?
You need to create a template file from child theme. Thank you
Não está sendo possível instalar a DEMO
Pre-sale question.
Hi, I’ve noticed when I click on pages that they’re not changing the URL. This is an issue for SEO. Is there the option to load the pages like most of the other themes? Other than that the theme suits our needs. Thank you.
Hi, it’s been 3 days without a reply on this pre-sale question, id really like to know so I can start my website or not. Thanks.
Sorry for missed your message.we are unable to find what you notice. Can you give us screen shot. You can purchase with confident if any things not work, our technical team will help you to fix .just open ticket in support system https://support.smartdatasoft.com and give thicket no. I will personally Handel with our support team
Thank you
Hi, check this video showing the issue. The page URL isn’t changing when I click on other pages.
https://drive.google.com/file/d/1KG3ny6zhlGQYC4xfVHqwsvXO8-AR-Vkc/view?usp=sharingThank you.
Hello, is is envato frame. You can right click the logo and open the site in new tab and then check. https://smartdata.tonytemplates.com/plumbio/ Thank you
Hi, thanks for that link.
Would it be possible to have a new page load with custom URL when you click on the Services sub links?
Screenshot: https://prnt.sc/1rl30ee
URL of page: https://smartdata.tonytemplates.com/plumbio/services
That’s the only thing we need for SEO and we buy the theme.
Thank you!
Hello, you we understanding wrong. This is a tab. Which show content bellow it. It is not for load new page. You can create button with elementor and link page if you like. For more details you can check how to create call to action button in elementor.
I haven’t used Elementor a lot and I would like to know if I can create a button in the same style of the tabs and have them show the same way as the tabs in different responsive (mobile, tablet, desktop, etc).
It depend on how you can create and how much you expert. For customization help , we can not help you. You need to do by your team or hire any freelancer. We can only help to the current structure usage.
Thank you
The header logo doesn’t work the way you had advertised in the demo. Please look into my ticket #42659
Please give me some time I will get back to your ticket very soon. Thank you
You’re taking too much time to respond and even your provided solution does not work, but it creates a mess. Check this video here: https://drive.google.com/file/d/1N6d1VUSj2dSUfJhUwbiVIL8eMRCM1hBE/view
Can you please respond to my ticket as the theme has errors that I need to have fixed
Hi
We are working on your issue.
Please wait.
Sorry for the inconvenience.
Thank You
SmartDataSoft Team
I have submitted a ticket and have had no response. I need to slow down the sliders as they make it hard to read testimonials and the main slider on the home page. can you or anyone please let me know CSS code is not working on this issue i assume the speed is locked. i am also using elementor
Hello, When you open ticket. few hours ago our weekend start. Saturday is our weekend. Our support time is gmt+6, 9am-6pm Thank you
I opened the ticket 2 days ago on another account as this one was blocked to me.
Sorry to know. I am contacting with our support team, please share your current ticket id. I will follow up Thank you
ticket no:41808
I have not got a response on my ticket, your theme is not working properly for me.
Please give us some time, due to biggest fastival in our country our full team in vacation. They will answer you asap Thank you
Installing theme from uploaded file: themeforest-OxbeYeLd-plumbio-plumbing-services-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please follow this faq it will solve your issues
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-errorThank you
Good job
Congratulations! Nice Work, GLWS 
