142 comments found.
in this theme aws bucket extension was installed it ?
Hi, we still don’t install it because we don’t use AWS server. We can contact us via email : tokithemes@gmail.com we will support you! Thanks!
Has daily-deals page and new-arrivals page？
Hi, We can customize it, it don’t has now. If you don’t want to customize, you can add a category name : daily-deals and new-arrivals. Thanks!
Hi, we living issu with category pages, it is very slowly, can I disabled template it is working faster. can you help about this ?
Hi, Pls send ticket to our system we will check it for you !
Till waiting for new update about mobile menu. There are two menu in mobile, both are representing categories. There sould be one option for custom menu.
Hi, we will update soon! maybe next week. Thank you !
after installing the theme i have an issue can’t login for customers, when i open the site using firefox or internet explore it’s shows forbidden is this theme 100% updates to 2.4.3 or there is issue most be fixed?
Hi, Pls contact us via ticket system mentioned in document. Our dev will check and fix it now. Thank
i have been contacted you before but i waited two weeks your support was so late
Send me your ticket id pls
i created new ticket id: 290645
I saw you created today. We need more information about that. Pls check your ticket
my last reply to you at my ticket is 15 minutes before your reply and now it’s 30 minutes until now no updates from your support
We supported all tickets day by day. Pls follow it
i hope you try to focus in my support because the login is important to allow customer to buy what they want
Ok thank
until now the issue still not fixed it’s passed 3 Hours
We need the time to check it. We will support all tickets day by day,
but there is some tickets is urgently most be helped and some is not, as i see here last person have issue 5 days ago so my issue is only one i think easy to you
Pls don’t spam tickets in our ticket systems. Pls let us know all questions or problem to only ticket id. Our dev asked your credentials 2hours ago. it’s late now. We will support soon!
We answered all questions in ticket 186090 but don’t see your feedback.
Prior to purchasing – I would like to ask if you could install the theme for me? I am using magento 2.4
with kind regards, Maria
Hi, we can do that for you. Thanks
Hi, I created ticket since 2 days ago but still I didn’t get any response. ticket number: #100726
I don’t think this is good support. Thanks
Hi, it’s Saturday and Sunday, we are working today. We will check for you now. Thanks!
I can see your reply. But it’s not by Magento expert.
You can follow via ticket, we guided all things on ticket system. Thanks!
On mobile page I can’t see Newsletter Popup, Currency and Language change option. Is this this theme support Newsletter Popup and change Currency and Language function? Why you demo site can’t see these functions on Moble?
Hi,
we disabled this function on mobile, but we can enable it in admin panel.
Pls create ticket to our system : https://blueskytechmage.com/osTicket/ our dev will support for you!
Thanks!
Release new version !
hi, we are happy of template so far but a problem has arisen at superdeal section, for 2 products (others are fine) number of sold items displayed as minus
please see here https://i.imgur.com/HjltR0t.pngcan you please advise how we can fix it?
Hi, Pls contact us via ticket system : https://blueskytechmage.com/osTicket/ We will check it for you ! Thanks!
Hi, is it possible to add more Flash Deals with different content? EG ROW 1: DEAL 1, DEAL 2, DEAL 3 ROW 2: DEAL 4, DEAL 5, DEAL 6
Hi, We have this function, we can setup it for you. Thanks!
I just purchased the theme.
I have copied the file in the right directory,
I ran this command
php bin/magento indexer:reindex
I got this error
There are no commands defined in the “indexer” namespace.
I cannot go forward from here.
Kindly advise.
Thanks
Kindly see this https://prnt.sc/1uxtzt3
Hi, Pls contact us via ticket system : https://blueskytechmage.com/osTicket/ our dev will check it for you
I have to say your support is not good at all. I bought the theme and it has been a back and forth. My questions were left un answered and I have to pay for another developer to solve the problem. I have to say this. There is someone who has left me hanging in the support area, if my questions are left unanswered, I will be forced to ask for a refund.
Hi, What’s your ticket id?
Hi, Pls contact us via email : tokithemes@gmail.com we will explain more. Thanks
Many things in to improve in My Account page. Right now it is not responsive and too many misaligned items. Printed documents (invoice, shipment and order) also have lot of styling issues.
Hi, can you send screenshots of me the problems? Thanks
I also want to purchase this theme but before that have some questions to ask.
Q If due to any prob i could not install this theme with magento latest version 2.4 or above then will you install this magento theme or not at my website. And if you install this magento theme then Will i have to pay more charges or not.
Q This theme will be updated to latest theme version automatically or not.
Q For example if this theme will be installed with magento latest ver 2.4 then how you will help to update to next upcoming magento version.
Q Will you help to update magento latest version in coming future. I will have to pay charges for that or not.
Q What are hosting server requiremnets to run in best manner?
Q Is it possible to add BUY NOW Button Or Whatsapp Button at product page For reference https://www.paklap.pk/lenovo-ideapad-flex-5-14-inch-11th-gen-core-i5-laptop-pakistan.html
Hello, Pls check your email, we sent 3-4days ago. Thanks!
i think, you have sent to some other user, i also have similar questions, please reply thanks.
Pls contact us via email: tokithemes@gmail.com we will check for you
hi please check https://www.boardgamesindia.com The page title is “Board Games India – Award Winning Games at International Price Ayo 7 – Clean, Minimal Magento 2 Theme” please tell me how to remove “Ayo 7 – Clean, Minimal Magento 2 Theme” from the title on the home page
Hello, Pls go to “Cms Page” to change it
https://prnt.sc/138tkoj https://prnt.sc/138tlr6 If you can’t do it pls contact us via ticket system : https://blueskytechmage.com/osTicket/ our dev will check for you Thanks.hi, I saw that in the Quick_package folder, root, many files are missing … like index and others .. why?
HI, What’s the file you are missing more ? Magento 2.4.2 moved the index file to pub folder. We conformed the rules of magento. Thanks!
The Magento app is served from /var/www/html/magento2/pub. The rest of the Magento file system is vulnerable because it is accessible from a browser. Setting the webroot to the pub/ directory prevents site visitors from accessing sensitive areas of the Magento file system from a browser.
This topic describes how to change the Apache docroot on an existing Magento instance to serve files from the Magento pub/ directory, which is more secure.
Pls check here
I want to suggest that if you add the google schema markup built in feature in your theme then this theme will be the gold mine for you. Hope you will consider and will do this in your next theme update.
We have this function for review, product view, but when don’t show it. That’s base of magento.
I searched all Magento themes at themeforest but this theme is so much awesome . No any other magento theme can beat this theme and I think the quality of this theme will boost your sales
Thank you so much for this. We are very happy to release this item. We will give the best theme and service to customers.
I want to purchase this theme but before that I want to ask some questions.
Q If due to any prob i could not install this theme with magento latest version 2.4 or above then will you install this magento theme or not at my website. And if you install this magento theme then Will i have to pay more charges or not.
Q This theme will be updated to latest theme version automatically or not.
Q For example if this theme will be installed with magento latest ver 2.4 then how you will help to update to next upcoming magento version.
Q Will you help to update magento latest version in coming future. I will have to pay charges for that or not.
Q Is it possible to describe the category description at bottom in this theme as you can check this website for reference https://www.paklap.pk/laptops-prices/lenovo-laptops/lenovo-yoga-laptops.html
Q This theme can run fine with this starter plan or not https://www.tmdhosting.com/vps-hosting.html
Q Is it possible to add BUY NOW Button Or Whatsapp Button at product page For reference https://www.paklap.pk/lenovo-ideapad-flex-5-14-inch-11th-gen-core-i5-laptop-pakistan.htmlHello, We sent message via email. Pls check. Thanks!
