4079 comments found.
okay, sounds good….thx.
PRE-SALES QUESTIONS
Hello, just had a few questions to see what’s possible. Are the front end forms for registration/upload editable? Does your theme have the ability to take the thumbnail image from any VIDEO URL and use it has a thumbnail? Or must someone always upload a thumbnail image? Can we receive an email when someone signs up? Can we receive an email to approve a video before it’s posted? Do we have the ability to set the likes/views for each video via settings or custom post type? Thanks.
Hi,
1. Yes, you can edit the upload form as you want. We provide some options such as thumbnail, tags, categories, channels…
But we do not handle the registration form. But there are many plugins can help in this purpose.
2. If the video comes from Youtube or Vimeo, the thumbnail will be fetched automatically.
3. Yes, you have the options to setup email when user signs up, video posted and set the views count.
Best regards,
Thank you. Who do you use for your reg form? Could I use wp-forms?
We use Buddypress or Theme My Login. You can use wp-form also.
Will you be releasing an update with the updated WPBakery Page Builder any time soon?
Hi,
Yes, you can.
Hi,
Sorry, I do not make sure about that also.
Best regards,
Is true mag able to do video thumbnails? The kind where if you hover the mouse or long press the thumbnail so it plays a quick preview?
Hi,
Sorry, we do not support the such option.
Best regards,
Is true mag able to do video thumbnails? The kind where if you hover the mouse or long press the thumbnail so it plays a quick preview?
So this would be able to use WooCommerce plugin for a store feature ? Compatible with the newest WordPress version ?
Yes, we support Woocommerce and Wordpress 5.8.
Best regards,
The store feature is this multivendor, so each channel has a separate admin for their products ?
Hi,
Sorry, can you explain more details?
Best regards,
Like the stores on amazon.com each seller-0r -store has its own admin area to administer the products they sell. So each channel or publisher would have an admin area to post their products. Like Facebook, each user has their own admin area where they can post their products to sell.
Hi,
Sorry, our theme does not provide the such option. You can find a plugin to accomplish that instead.
Best regards,
Hi, I updated wordpress and php today and it broke my site. I read php 7.4 works, but I’m getting random function.php error codes on the site. I just worked on this for a few hours with my hosting team and we’re at a loss, we rolled back wordpress, I tried different php versions, went through all the plugins, just can’t figure it out.
Any ideas? Much appreciated. passiontothepeople.org
Hi,
We would need to access your site to check in detail. Please send us the site credentials via direct message.
Best regards,
how do I do that on this platform?
I submitted a ticket, thanks so much…couldn’t find any DMs and it’s tough to google info about because it just links to random themes
Hey folks, never got a reply to my ticket. Just checking in. Hope all’s well, thanks.
Hi,
Please check the ticket again.
Best regards,
Hi, I updated wordpress and php today and it broke my site. I read php 7.4 works, but I’m getting random function.php error codes on the site. I just worked on this for a few hours with my hosting team and we’re at a loss, we rolled back wordpress, I tried different php versions, went through all the plugins, just can’t figure it out.
Any ideas? Much appreciated. passiontothepeople.org
Hi,
Sorry, do you have a purchase code?
Best regards,
i want use this theme for these sites : https://toozlu.ir / https://elmeseo.ir / https://sang-mazar.ir
Yes, do you need any specific features?
Best regards,
Hello! I have an instance of Wordpress where I have a main theme for my posts and I would like to use your theme to show my Vimeo videos in this Wordpress website. Does your theme works fully with the Wordpress plugin Multiple Themes (https://wordpress.org/plugins/jonradio-multiple-themes/)?
How do i get my visual composer to activate? I recently moved servers now It doesnt work and says activate license
nvm.. i fixed it..
Hi,
Thanks for your update.
I am trying to put this theme to work. Here are a few questions:
1) What is the difference between Video channels and Cactus Channel? If I would like to display a video channel, where should I place it under?
2) What is the difference between Cactus Playlist settings and Video Channel?
3) How to add a video channel to the front page?
4) If I am running a YouTube channel which I am updating regularly, how could I set it up so that when there is an update on YouTube, the site is updated automatically?
I have read your documentation and could not find the answer.
Thank you.
Hi,
Sorry, it seems like you have opened a ticket for these questions, right?
Best regards,
Searching from the search page is broken. Any idea what could cause this? When searching from the front page it works but when doing the same search on the search page it provides no results.
Hello, I found that wpbakery page builder is included. Am I required to obtain a license for the wpbakery page builder in order to use this theme?
Hello, I have found the theme way too complex for our use. And it requires WP Automatic plugin. Is it possible for us to get a money back?
Hi,
We included the extended version of WP Bakery Page Builder, so you can use it without purchasing. You can read more here.
https://cactusthemes.com/knowledgebase/themes-find-visual-composer-revolution-slider-licenses/About the second request, we do not require WP Automatic plugin. Can you give us a change to walk you through the stalemate on configuring theme?
Best regards,
Hi, we are trying to use the theme for another site. To follow your online documentation, we could not find widget settings importer and exporter plugin. At the same time, we could not find TruMag being a supported item on the Cactus themes site. Additionally, do you have any online documentation on how to add buddypress and bbpress to work with the theme?
I am trying to set up BuddyPress. The Activity page shows only this: https://drive.google.com/file/d/1NZnAKWMcEzYDpU26iyejAQGL3Fu_6mgm/view?usp=sharing And the WP Bakery Editor page shows only this https://drive.google.com/file/d/1-JRfMLY7TJ7tRghpkidNjFWlZwc-5DV7/view?usp=sharing. Please advise.
Hi,
Sorry, I do not understand your questions. Can you explain?
Best regards,
Hi, when I upload .mov file using submit video form getting error “You are not allowed to upload files of this type.” please advise.
Hi,
Please follow this doc to accept more file formats.
http://truemag.cactusthemes.com/doc/docs/features/front-end-submission-contact-form-7/Best regards,
Can we change these form fields? If yes, where is the option? https://prnt.sc/12lpp1k
Your theme supports only .mp4 and flv format videos or any other formats?
You can extend the accepted formats by adjust the filetypes tag in form. Have you checked the article carefully?
Best regards,
Send me article link
I’m getting random code on the front page of my website when viewing only on the mobile, what php version is currently supported ?
We support PHP 7.4. We will check your site for more details.
Best regards,
