300 comments found.
Please, I would like insert html code inside Geoport Accordion elementor Widget, for each element, in order to separate text in tree independent lines.
I tryed with this code inside the Accordion Items > Description but it did not work:
- Suministro de agua potable
- Emisión de pases de ingreso y salida de mercancía ante las autoridades competentes
- Coordinación para el suministro de combustible
Please, tell me how to do that, step by step.
You can check this image for additional references: https://www.screencast.com/t/nkeWpBBsSt
Also for additional reference the url of the site is gestimarca.com
i Johan,
Elementor not working properly (when I click edit with elementor elementor editor load only I don’t know why I face this issue but need your help to resolve this issue) please help me to resolve this issue.
I read in comments that you have already solved the issue.
Please share latest version download link so I can update it.
Regards, Varun
Hi, Thanks for your question. Simply download the latest version of the theme and install it again also install the latest version of the Geoport Master Plugin. We hope it solves your problem.
Best Regards
Hi Johan,
I drop you a mail 3 times but still no response, please check your mail my elementor not working properly (when I click edit with elementor elementor editor load only I don’t know why I face this issue but need your help to resolve this issue) please help me to resolve this issue.
I check all basic things like WordPress update and PHP version and all are ok.
Regards Sachin Khandelwal
Hi, Already Solved the issue.
Thanks
Hello,
I am installing on WP 5.9.3 and get this error after trying to customize.
A::1 About Me Widget Custom Class: There has been a critical error on this website. Please check your site admin email inbox for instructions.
Also, am not seeing the GeoPort Options at all…
Thank you
Hi, Thanks for your comments. Can you please share a screenshot of your issue. It is better for us to assist you quickly.
Best Regards
Here’s the screen shot.
https://imgur.com/a/vq9xPELAgain, I don’t see the option for GeoPort Options
Hi, Thanks for your reply but the URL you share is not working. Can you check and resend it again or you can contact us directly via our support email.
Support: johanspond@gmail.com
Best Regards
Hello,
I am on AWS Lightsail, a Bitnami instance and here’s the fix.
https://community.bitnami.com/t/on-activation-of-the-plugin-get-error-plugin-could-not-be-activated-because-it-triggered-a-fatal-error/100500Hi there, I’m reaching out again as i’m still facing issues with one of the pages on the front end (i had to take it down as it was showing errors), and now I can’t edit the About page in Elementor, the left panel just keeps circling and not loading anything. Please advise what to do??
Hi, Thanks for your comments. It is not possible to assist you without checking any backend issues. Feel free to contact us directly via our support email. Our developer checks and assists you quickly.
Support: johanspond@gmail.com
Best Regards
Hi there, I just noticed one of our pages all of a sudden shows “Fatal Error” as follows: /public_html/wp-content/plugins/geoport-master/geoport-elements/widgets/prograss-bar.php on line 161 Please help urgently!!
Hi, Thanks for your question. We have already solved the Elementor page builder deprecated issue. Please download the latest version of the theme and install the Geoport Master plugin. We hope it solve your issue.
Best Regards
bonjour j’arrive pas a voir toute les pages et la page de défaut ne se change pas
Hi, Thanks for your question but we do not understand your language and questions. Can you please provide us with more information and a screenshot of your issues? It is better for us to assist you quickly.
Best Regards
Hello The theme has a very poor support for Elementor plugin. I can’t even change the address in google maps address tab. I don’t want to buy a Pro version for 1 website. Do you have any suggestions? With Wordpress classic editor it doesn’t work. Regards
Hi, Thanks for your question. You can modify or change any content of the theme via the Elementor page builder. If you want to use any premium features of the Elementor page builder plugin you just need to purchase your own license. Any third-party plugin issue is not under our theme support. We only provide support if there is an issue with our theme.
Best Regards
I am also facing a same problem with Geoport Master which is having problems with elementor. I cant edit with elementor when the plug in is activated. You guys are saying that you have resolved the issue in the latest version but from download we are still able to download “Version 2.0.4 – 01 May 2021” which is having a problem. Please guide me how can we get the latest version “Version 2.0.6 – 17 April 2022”.
Since the last update my site doesn’t work and I get this error: There has been a critical error on this website.
Ok, so it is Elementor plugin that is breaking it.
We have already solved the issues.
Thanks
Hi. One of the mandatory plug ins for the theme to work called Geoport Master is having problems with elementor. I cant edit with elementor when the plug in is activted. Please resolve this issue so that I can keep editing.
I have updated the theme to its newest version 2.0.5 however i still have the same problem because the Geoport Master plug in is still the older version (2.0.4.)
Hi, You need to update the plugin version 2.0.5 and we hope it solves the issue.
Best Regards
Purchase codes ecf71528-c854-4990-9db3-cc1ea4c33e60
Hello. We bought the theme and the biggest problems with its installation. We follow all instructions: PHP – 5.6 WP – 5.0.x The theme is installed normally, after installing the plugins it breaks. Unable to access the admin panel of the site. In the frontend sometimes gives an error of 500.
We assume that there is an incompatibility of some of the plugins.
Please help with installation.
and here the same problem, this is with the latest update on the topic
Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Color’ not found in /home/webselo/public_html/dev.webselo.com/andromeda/project_5/wp-content/plugins/geoport-master/geoport-elements/widgets/prograss-bar.php:161 Stack trace: #0 /home/webselo/public_html/dev.webselo.com/andromeda/project_5/wp-content/plugins/elementor/includes/base/controls-stack.php(2280): Geoport\Widgets\Progress_Bar->_register_controls() #1 /home/webselo/public_html/dev.webselo.com/andromeda/project_5/wp-content/plugins/elementor/includes/base/controls-stack.php(494): Elementor\Controls_Stack->init_controls() #2 /home/webselo/public_html/dev.webselo.com/andromeda/project_5/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack() #3 /home/webselo/public_html/dev.webselo.com/andromeda/project_5/wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\Widget_Base->get_stack() #4 /home/webselo/public_html/dev.webselo.com/andromeda/project_5/wp-content/plugins/elementor/core/files/css/glob in /home/webselo/public_html/dev.webselo.com/andromeda/project_5/wp-content/plugins/geoport-master/geoport-elements/widgets/prograss-bar.php on line 161
Hi, Thanks for your reply. We have already solved the issue. Please download the latest version 2.0.5 and you just need to install the Geoport Master Plugin (2.0.5 ) version to solve the issue.
If you need more information please contact us via our support email at johanspond@gmail.com
Best Regards
8e77c7c8-cf69-4349-b171-03719d4585fa
Critical error on my site:
Deprecated: _register_controls is deprecated since version 3.1.0! Use Elementor\Controls_Stack::register_controls() instead. in /var/www/virtual/port.is/htdocs/wp-includes/functions.php on line 5316
Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Color’ not found in /var/www/virtual/port.is/htdocs/wp-content/plugins/geoport-master/geoport-elements/widgets/prograss-bar.php:161 Stack trace: #0 /var/www/virtual/port.is/htdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(2280): Geoport\Widgets\Progress_Bar->_register_controls() #1 /var/www/virtual/port.is/htdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(494): Elementor\Controls_Stack->init_controls() #2 /var/www/virtual/port.is/htdocs/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack() #3 /var/www/virtual/port.is/htdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\Widget_Base->get_stack() #4 /var/www/virtual/port.is/htdocs/wp-content/plugins/elementor/core/files/css/global-css.php(120): Elementor\Controls_Stack->get_controls() #5 /var/www/virtual/port.is/htdocs/wp-content/plugins/elementor/core/files/css/global-css.php(66): Elementor\Core\Files\CS in /var/www/virtual/port.is/htdocs/wp-content/plugins/geoport-master/geoport-elements/widgets/prograss-bar.php on line 161
Hi, Thanks for your information. We have already solved the deprecated function issue and released a new version 2.0.5. we hope you get an update notification as soon as possible. Just download the update file and theme and master plugin. we hope it solves your issue.
Best Regards
Hello I can’t install two plugins: Geoport Master and Mailchimp, I get the following message: “The folder already exists. /var/www/wp-content/plugins/geoport-master/”
I await your kind response, thank you very much.
Hello I can’t install two plugins: Geoport Master and Mailchimp, I get the following message: “The folder already exists. /var/www/wp-content/plugins/geoport-master/”
I await your kind response, thank you very much.
Hi Johan,
Sachin this side, i save a section from home page and try to added in service section after added i see a error sidebar is added and i try all the methods but not able to remove. If i delete sidebars then its also remove from blog page and i don’t wanna to delete this sidebar section please help me to remove sidebar from service page.
note:- I make a new page and again import save section from home page and its added sidebar automatically in service page maybe its a theme bug/errors please check.
for your reference:- https://www.pct.pakenhamcranetrucks.com.au/t/services/
Hi, We already replied to your email. Please check your email and reply back to us.
Best Regards
Yes Thanks for your support.
You are welcome
Hi I have bought the theme but do not know where to change the open splash page that loads at the very beginning saying “Geoport”
Its ok I found it !!
Thanks
I would have absolutely love to buy this theme,, but it does not have an actual tracking feature. This the major thing i really want to run my Transport website. It pains me so much cux this theme is so perfct but i can use it cux of parcel tracking.
Hi, Thanks for your query. The tracking feature is not available right now but you can use the tracking WordPress plugin to manage it. If you have more questions please let us know.
Best Regards
Hello,
I’m having an issue with the theme. The service is redirecting to the shop page. How can I change this? I need the service category in the home page, to send to the correct service page.
Thank you
Hi Team,
I buy your theme and install it on my client’s website and I choose demo 3 I follow all the processes properly but I didn’t get any demo content and the layout is also not good please check this issue and help me.
for your reference URL:- https://www.pct.pakenhamcranetrucks.com.au/t/
Thanks & Regards Sachin Khandelwal
Home – 3
I think this is a terrible support, 3 days gone look I paid for support and if I wont get I am going to request refund and get another theme
Hi, Thanks for your question. If you are not satisfied please send us a refund request. We are happy to refund you.
Best Regards
more than a refund we are looking for a support which was committed at the time of purchase.
Hi, Thanks for your reply. Yes, support is always committed but last few days I am not able to provide support on time that’s why I offer you a refund.
Best Regards
I already checked the theme demo content & everything is working fine here. If some image is not loaded when you import the demo content you need to replace the same image. We hope it solves your issue. If you need more information, please provide us with some screenshots of your issues via our support email. We try to solve your issue as soon as possible.
Best Regards
Hi, We are still waiting to solve your issue. If you need any help please send us an email directly via our support email at johanspond@gmail.com
Best Regards
Thanks
Hi, We already replied to your email. Please check your email and reply back to us.
Best Regards