544 comments found.
Presales question 1-Can i download and use more than 1 home page for example a-Theme-software b-Audio c-Video
And in case of yes how will the search filter page will show ?using which one as they are different !
2-can i add more filters to the left widget ?
Hello,
1. Yes, you can use multiple home pages but archive/filter page you need to select only one audio or video.
However, I would like to suggest you use a subdomain/folder to install another WordPress that we’ve done on our demo.
2. You need to customize for that.
Thank you!
I have some pre-purchase questions: 1. Does these need any paid plugin? 2. Can I use the graphic dark demo as a marketplace? 3. Does the full theme made with elementor or only the home page? 4. In the Graphic demo , can I change the size of the preview image of graphic items, and can I add more than one preview image? or how many preview image can I add?
Hello,
1. Actually, you do not need any paid plugin to run your website. Please read the theme description for details.
2. Sure you can use dark demo.
3. Yes but archive page.
4. We’ve kept auto size for preview images but you can do anything by customizing. Unlimited preview images you can use.
Thank you!
Thanks.
single product upload by user from front ent (FES) is showing the breadcrumb and item layout is geral instead of Audio…
How can I fix that=??
Please check ticket.
The audio is not playing on the audioplayer down below
Please check ticket.
Hello How are you??
I have bought the EDD plugins needed, but the client profile is showing only Profile Purchase; The rest below is all white.
And when I post the audio for the preview, it does not play the song on the preview.
When I press on the cart icon on the below where the audio is playing, it goes to the search articles or something
Hello,
For all technical support questions, please open a ticket here https://doc.wpninjadevs.com/support/ Our support team will get back to you soon.
Thank you!
I opened a ticket. But I followed the instruction to create the upload form. but the song does not play on the front end of the website
Hello,
First of all, you need some patience and please wait for the agent’s reply. Any problem please reply to the ticket.
Thank you!
Just bought the theme but its shows only 5 Demos, Multivendor demo is not there also in manual import, kindly let me know how do i import that.
Hello,
When you’ll upload the software demo, you’ll get - Main Demo, Multi Vendor Demo, Minimal General, Minimal Version, Entrepreneur, Software ( SAAS ) Landing Page demos. . Please check our documentation https://doc.wpninjadevs.com/docs/eidmart/
Feel any trouble please submit a ticket here https://doc.wpninjadevs.com/support/ Our support team will get back to you soon.
Thank you!
Hi sir couple days ago i did buy this theme i am unble to setup payment gateway and also how to update new theme updated
Hello,
Please reply from you old ticket. Kindly, don’t create new ticket. Your ticket no #107
Thank you!
Hi thank you for reply but unfortunate my old account i dont have access i made new ticket [Ticket #124]
Hello,
Already replied, please check your ticket.
Thank you!
Hi, I have installed the template and files. I am having issues when trying to import the demo content. We purchased the WP Theme as I really like the multivendor demo. I would like to import this demo however, it is not included.
I am also getting the following errors when I try to import another demo. Please could you assist to get me the multivendor demo imported. I should be fine then to work things out. Thanks
[ERROR] Failed to import “add” (Media) [ERROR] Failed to import “amy-hirschi-szrJ3wjzOMg-unsplash-min” (Media)
Hello,
For all technical support questions, please open a ticket here https://doc.wpninjadevs.com/support/ Our support team will get back to you soon.
If you don’t receive any email kindly check spam folder.
Thank you!
I would be using this theme for free downloads as well as paid downloads. For the free downloads, I only want a user to click a button to download without having to enter email address or name or any information. For purchased software, it would ask for name and email. Can this theme do that?
Hello,
Yes, you can but need a bit of change. We’ve forgotten it in the last update. Don’t worry, we’ll help you with it. As well as you may try this plugin https://wordpress.org/plugins/easy-digital-downloads-free-link/
Here is the direct download product https://eidmart.wpninjadevs.com/wp/downloads/elon-wordpress-software-marketplace-theme/
Thank you!
Thank you for getting back with me. On the direct download link you sent, is that the way it will look/function if I use the plugin or will you have to help me to make it function and look the way as it shows in the example?
If we do it you’ll get this function. Here it is https://eidmart.wpninjadevs.com/wp/downloads/elon-wordpress-software-marketplace-theme/
We are coming with next update soon. Thank you for your precious recommendation.
Ok thanks. Will you be able to do it after I purchase theme or will I have to wait for your next update?
I hope as soon as possible the support team will do it for you after purchase. Just need to submit a ticket here https://doc.wpninjadevs.com/support/
Thank you!
Hi, I purchased, are there any affialite system for our vendors? We will use multivendors demo. Can they create referral link? if no, can you give a plugin name for to add affialite system?
Hello,
To add affiliate system you need to install this EDD extension https://easydigitaldownloads.com/downloads/affiliatewp/
Thank you!
hello, we have installed the demo. But there is no link to the sig-in part. There is only login. We could not find where and how the sellers can become members of the system. Is there a guide on this subject? Could you give some information?
Hello,
For all technical support questions, please open a ticket here https://doc.wpninjadevs.com/support/ Our support team will get back to you soon.
Thank you!
Hi, this is a pre-sale question;
How can we sigin in demo page? We want to see vonder upload page. Can you share screenshot. Or can you share a password for to review vendor and amin page.
Hi, I need Otp verification or gmail verification at the time of registration. Please tell me how to do this. There is no option showing.
Hello,
For all technical support questions, please open a ticket here https://doc.wpninjadevs.com/support/ Our support team will get back to you soon.
Thank you!
Is there any alternative to the EDD FES plugin??
No dear there has no any alternative as far as I know.
Hello,
For all technical support questions, please open a ticket here https://doc.wpninjadevs.com/support/ Our support team will get back to you soon.
Thank you!
please reply on my ticket
Sorry but i purchased the theme but i cannot activated my theme because my license isn’t working
Hi, this is a pre-sale question; is possible to add more customisable filters for the Audio side? i.e; by length, type (loops, effects etc…), mood, bpm…? And Also, is it possible to bypass the builtin merchant, to link to other merchant so customers don’t have to login?
Thanks in advance for your reply.
Hello,
We are so sorry it’s not possible right now.
Thank you!
Ok, will you implement this later? Also have another question: Hi, I am looking for a theme that allows to sell music but would like the shop archive like so and with music preview (play/pause on top of square images) https://preview.wolfthemes.live/decibel/discography/6-columns-fullwidth/ — 6 columns (or more) without margins / padding just like in the link / 6 columns fullwidth, just the images and the play button on top. Wold this this be possible?
Hello,
We are not sure when will implement those features or not. If you would like to change you need to customize it.
Thank you!
Ok thank you 
Is it compatible with WooCommerce ?
Hello,
Eidmart is EDD based marketplace theme but WooCommerce only supported.
Thank you!
Hi, the question was could make it compatible with WooCommerce wordpress and do some customization?
Hello,
It’s easy digital download theme not WooCommerce.
Thank you!
This theme is incomplete all the elementor tags are incomplete and there is no option to remove menu from all the slider/hero tabs. Can you help me please as this theme is incomplete. I tried to edit it but its incomplete so not possible to complete without your help.
I need help.
Hello,
Many times we have been requesting you to submit a ticket but you continuously commenting.
For all technical support questions, please open a ticket here https://doc.wpninjadevs.com/support/ Our support team will get back to you soon.
If you are not happy with Eidmart you may send us a refund request with reason.
Thank you!
I just bought this theme, it’s great. Even before setting it up, I recommend it for now. I hope I will have good support too.
Hello Codelidem I have an invalid key issue. I opened a ticket in the support. Waiting for the reply.
Hello,
Thank you for purchasing Eidmart. Please keep your eyes on the ticket for any updates.
Thank you!
OK, i’m waiting. Thanks.
