1380 comments found.
Hi,
Nice Theme..!
How can I add visa pages like the below website?
Are all these features available? Or Can you do this customization? Thanks and Regards!
Hi,
Thank you for your interest.
Really sorry, you would require a custom website for that requirements.
Hi,
Nice Theme..!
How can I add visa pages like the below website?
https://www.dubaivisitvisa.online/ – Dubai Visit Visa Online (Website)Are all these features available? Or Can you do this customization? Thanks and Regards!
Hi,
Thank you for your interest.
Yes technically you can use pricing table to displays this information.
Hola!!
I see that the theme is not yet compatible with PHP 8.X, they plan to update it soon, thank you.
Se ha producido un error del tipo E_COMPILE_ERROR en la línea 666 del archivo /var/www/vhosts/XXXXXXX.com/httpdocs/wp-content/themes/altair/lib/custom.lib.php. Mensaje de error: Array and string offset access syntax with curly braces is no longer supported
I bought the item a few months ago.
Hi,
Thank you for reporting.
We just released the update today. Could you please try to update to the latest version of theme v5.2.1
It should fixes the issue.
Updated and working, thanks
You are welcome 
Btw, Could you help us rate for the theme please?
Hi, I’m having an issue with the theme not updating the trip order. Using the “Tour Grid” in the content builder, “Order By”... no matter what I select “By Newest, By Default, By Oldest, By Title, By Random”, the order never updates after I save changes and update the page. Template used is “Tour Grid Contain”. Please help.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello,
Great theme! I’m looking for a travel agent site for group bookings with an online app. I’m looking for a theme with the following functionality:
website visitor to book the event or travel package online for a group booking ie hens or bucks holidays, football trips etc etc.
The main person organizing might request a package for 10-30 people. Once the booking has been placed the travel agent can set up an itinerary for the group package and various add ons that a client may request ie mini golf, ocean cruise etc. Upon entering each email address for each person attending and the travel agent has added all extras to the booking each person will be sent an invoice for their amount of the trip with the ability for them to view itenary and pay for their % in the booking. is this possible with your theme?
Thank you
Hi,
Thank you for your interest.
Unfortunately the theme isn’t built for the requirements you mentioned.
Pre-purchase questions: 1. Do you have calendar integration feature to other booking sites? 2. Loyalty program (point or such) available? 3. OpenStreet map as Google maps alternative?
Hi,
Thank you for your interest.
1. Yes of course you can.
2, 3 it’d required using 3rd party plugins in order to add these features.
Awesome theme! Love the look and works great, usually.. FYI though, now when turning on Responsive Layout, the little hamburger icon that appears in the upper left is no longer clickable. I noted this even after upgrading to version 5.1.
I have since, turned off Responsive Layout and it is working well enough without the little icon, but I thought you might want to know. Thanks again for an awesome theme that has served me well!
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hey can you tell me if this theme will be fast enough? I have a website https://www.dubaievisaonline.com/ they have nice GPI score. Can I achieve this using theme? I am going to purchase an expired domain and will host on cloud servers.
Hi, I have come across an issue with the content editor. I rolled back a page to a previous version and now if i try to edit sections within content editor, it deletes the section and ends up crashing the page. I can’t edit any information on the pages.
Can you help us with this fix?
Please login with your purchased account so we can continue providing support for you.
Hi, I have to make a site for a travel agency, your thema looks great, I wanted to see backend side to understand how to create tours, insert gallery, map, travel program. When creating a trip is created a cart for sale? Does it also work with an element? I wouldn’t want to find myself in difficulty in configuration
Hi,
Thank you for interesting.
Really sorry our theme backend is not available publicly. But we can offer you 15 days money back guarantee after you purchase our theme.
The backend of managing tour is similar to post management backend.
Hi is this theme compatible with PHP 7.4? Also when will it be compatible with PHP 8.0? Thank you
Hi,
Thank you for purchasing.
Yes it’s compatible with PHP 7.4
Hi, I’ve buy your theme (support has expired) and I’m still developing the website. In some pages the background Header image don’t reload.
On this page https://www.toptentours.eu/novo/pt/desde-porto/ this problem happens, and this pages was clone from this one https://www.toptentours.eu/novo/from-porto/ that opens correctly.
On the page https://www.toptentours.eu/novo/pt/desde-porto/ if we resize the browser window the image appears.
Can you solve this issue?
Hi,
Thank you for purchasing.
I checked your page here https://www.toptentours.eu/novo/pt/desde-porto/
and I can see image displays properly there. Please see screenshot here https://tinyurl.com/yjmh83of
Could you please make sure you clear all browser cache and test again please.
Hi, but if you go to the homepage and after that you go to this page https://www.toptentours.eu/novo/pt/desde-porto/ the image don´t appears. Please check ti again
Hi, I have the latest version of slider revolution but after installing, the content that should be below the slider has gone up behind it. Slider revolution believes the issue is with the theme. Can you help?
Please login with your purchased account so we can continue proving support for you.
hi, I have checked the demo page with google pagespeed shows extremly poor results. As I was considering purchasing this theme, can anyone explain how their site is performing also the theme support can you explain why is gives such poor results. thanks
Hi to you Everyday you have updates and there’s no improvement to this theme. Very slow. It’s only a design themplate not not for travel Agency one. It’s one of the worst I have ever seen.
HI, UPDATE IN THEME, CHANGE SETTINGS DONE BY US
1 —-—-NOT UPDATED THEME – NOT SURE WHAT ARE UPDATES ON THEME NOW, JUST UPDATED API IN THEME SETTING TO GET UPDATES. NOT SURE IS THIS RIGHT WAY TO DO. PLEASE ADVISE WILL IT AFFECT DESIGN OR CHANGES WE MADE. -- .
2-—-—WEBSITE HAVE ERROR OF --
Configure entity tags (ETags)
Use cookie-free domains
Add Expires headers
NOT in theme , these things decrease website speed.
we will purchase support – but let us know – if you can help these issues
Hi,
Thank you for purchasing.
Could you please explain in detail about the issue you have please.
Website design is old, google asking to update website, not able to get updates from your side for website,
not able to make change is content builder, if made any change then website page not showing with content.
Added classic editor but this also nor work
Pingdom speed test show website has no expiry header
Pingdom speed test asking to add cookies free domain
Developer saying website is complex and not able to make changes in design as required to increase speed by deleting unused coding of pages
Please update us regarding issues
TELL, if you help these issues, i can purchase support
i have purchases theme for you, but for support at least reply on what we are asking, weather you can help or not.
Really sorry, according to our support policy here https://themeforest.net/item/tour-travel-agency-altair-theme/9318575/support
We can’t support on optmisation which is considered as customization services.
kindly update us or revert for same
Thanks for your response, if i want to change - 1. in single tour page as – no feature image there at top or bottom. 2. not bale to make changes in home page content builder. and few bit design change. if yes. i will purchase support for 6 month.
Yes of course. We can help on issues related to theme functionalities.
Hi, Pre-sales question.
1.- what methods of payment are accepted on the template? 2.- which builder is compatible?
Hi, pre-sales questions.
1. With this theme, is it possible to hide the search options? My goal is to create specific travel packages for specific dates.
2. Does it provide an option for customers to make payments on a trip?
3. For the booking form that customers fill out, how customizable is it?
4. Do you have a live demo in which I can take a look at the admin options for creating trips on this theme?
Thanks
Hi,
Thank you for interesting.
1. Yes you can remove/hide any part of page using content builder.
2, 3 Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
4. Really sorry, theme backend is not available publicly.
Hi, after updating Wordpress to 5.6, booking form does not work. Trying to send the message redirects to the page: /wp-admin/admin-ajax.php and displays -1. Can you fix it?
Hi,
Thank you for purchasing.
Please make sure you update to the latest version of theme and all required plugins.
Here is detailed instruction about how to update theme https://themes.themegoods.com/altair/doc/how-to-update-the-theme/
Thanks for the quick response!
The problem was in one of the plugin. Today an update was issued to it and everything works.
Ok glad you got it sorted! 
Hi, I read in the comments that the Altair theme supports mega menu. Can you please tell me what is the mega menu plugin that is compatible with this theme? Thanks
Hi,
Thank you for purchasing.
We support mega menu layout which we used on our demo site. Please see detailed instruction here https://themes.themegoods.com/altair/doc/setting-up-menu/
Look at “Mega Menu (Optional)” section.