Hi.,

Get into Admin panel > Appearance > Onelife Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.rtl .vc_row[data-vc-full-width] { float: right !important;}

If the issue persists, Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Hi.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

I have sent you the requested information, please check thank you very much

Hi.,

We are getting forbidden errors while accessing your site. Please have a look at this screenshot https://prnt.sc/KYh1WumTrMWl Please check this issue with your hosting team and get back to us.

Regards., DesignThemes Support.

Hi.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

Hi Eyad_Web_Development.,

Thank you for the interest in our theme. Our onelife theme is built with WpBakery Page Builder. If you want to use Elementor page builder, you need to use it in new pages and cannot use it with the demo contents of the Onelife theme.

Regards., DesignThemes Support.

Hi Thcjoe.,

Sorry for the inconvinence. Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue as soon as possible.

we are happy to help you.!

Thanks!!

Have a nice day

Regards., DesignThemes Support.

Hi Sajjadsadeghi.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue as soon as possible.

Thanks!!

Regards., DesignThemes Support.

I did it . Information sent

Hi Sajjadsadeghi.,

Your WordPress credential is not working fine. Kindly, mail your updated credentials with us. So, that will resolve your issue as soon as possible.

Thanks!!

Hi Thcjoe.,

Kindly, share an issue screenshot, FTP, and WordPress credentials with us. It will be easy for us to resolve our issue as soon as possible.

We are happy to help you.!

Thanks!! Regards., DesignThemes Support.

I would like to deactivate theme demo and install WP MEGA MENU, how to do that ?

Hi.,

Kindly deactivate the plugins and install the WP MEGA MENU theme on your site.

Note: Before installing the theme make a backup for your reference.

Thanks!!

Regards., DesignThemes Support.

Where can I change the information displayed on my profile next to my photo? It is about e.g. qualification, affiliation … there is no option in editing the profile anywhere to enter it in a given doctor.

Hi,

We have seen multiple honeycomb backgrounds on the pages. Also for your query regarding profile photo, kindly attach a screenshot of your issue for more clarity along with the page link. It will more help us to solve your issue as quickly as possible.

Don’t worry about it…I am following the instructions on the comments left here

Hi.,

Thank you for contacting us.

You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.

Hi!.,

Please mail us your site credentials (WP &FTP access logins) and the page link immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end.

Then we’ll help you to get rid of it ASAP !!

Hi!.,

Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Then we’ll help you to get rid of it ASAP !!

Hi.,

Can you please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.

We would be happy to help out here support@wedesignthemes.com.

Thank you, we look forward to helping you!

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will customize it for you.

I checked. The logo cannot be exchanged. This is annoying and slows down your work. The template is several years old and I checked here for all the logo issues everyone had. The case repeats itself. Even in the Buddha panel there is no possibility … I checked everything. We work in other time zones and that also works to the disadvantage. I can’t come here with a simple question every time. And this is just the beginning of working with this template and I am afraid that I will not be able to deliver it polished on time.

... and why almost every change does the template colors previously set to the chosen ones switch? We try to set all the bases through panel Buddy.

Hi.,

1) Please upload the retina logo “Dashboard > Appearance > OneLife Options > Buddha Panel > Layout > Logo”. Otherwise, default One Life logo shown in responsive view.

Please refer the attached screenshot : http://prntscr.com/e9fqns

2) Get into Admin Panel > Appearance > Onelife Options > Colors > General > Body Background Color> change your Body Background Color as per your need > Save All

Refer the screenshot: http://prntscr.com/e00gui

If you wish, Please follow the instructions in the below knowledge base link for customize the skin option.

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Footer menus not saving? I need urgent help please. When will you answer?

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

Hi fabienhanna.,

Thank you for the interest in our theme. Sorry but multiple services cannot be booked at a time. Only one service can be booked. Please let us know if you have any other queries.

Regards., DesignThemes Support.

Hi.,

Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.

Thank you, we look forward to help you!!..

Hi.,

Please refer : http://recordit.co/AB8DNyJKdB

Get into Admin panel > Appearance > Onelife Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.dt-menu-toggle {background: #b72c2c;}

@media only screen and (max-width: 767px) { #main-menu > ul.menu > li a {background: #d7b6b6;}}

Note: You can change the value as per your need.

nope, in this way it changes the inside menù, I’m talking about the toggle where is written menù when is closed on mobile. There is no way to have it with white background

Hi..

Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress credentials through the bottom right form @ http://themeforest.net/user/designthemes . We will have a look at your issue and fix it ASAP!

The link in the email does not work. It is activated for 24 hours. Error 500

Hi.,

Thank you for contacting us.

1) You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.

2) Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you.

Thank you, we look forward to help you!!..

Hi.,

Please refer : http://recordit.co/SMDsLLsyLI

Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.

.dt-sc-icon-box.type10 .icon-wrapper img, .dt-sc-popular-procedures img {border-radius: none !important;}