12043 comments found.
The option to redirect users to the dashboard after login is no longer working on my website.
I reached out to the support desk on Ticket #226618 and I was told that this is custom work and they cannot assist me!
This is option is documented on the Listingpro website how is this custom work?
Hi dtdartz,
We are sorry for the inconvenience.
We are investigating this matter, will get back to you shortly.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Reposting presale questions that were never answered:
Presale questions:
1. Can admin enable category descriptions and location descriptions to show? I added both in the demo admin account but the category and location descriptions don’t show up on the front-end.
2. In Stripe I can create a product with both one-time signup fee and a monthly recurring subscription that customer can pay for in a single transaction – is this possible with ListingPro?
3. Is it possible to sort results based on join date or post publish date?
4. Can admins manually assign a listing to another WordPress user and also manually update the listing expiration date? I wasn’t able to test this in the admin area of demo site- looking for workaround in case ListingPro does’t support question #2.
Hi jeverbach,
Thank you for your interest in ListingPro!
1. No, currently you cannot add a description to that.
2. I am not sure I understood your question. Can you please read this article and let us know if it answers your question?
3. In this article you can read How does ListingPro Advanced Search Filter Work?.
4. The subscription has its own expiration date based on what kind of plan the user has purchased and also depends on what timing you have set for it. You can see the answer to this in the article shared on answer 2.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I imported a number of listings, very few of which I have emails for so I did not import them. However, the “contact business owner” block is still showing on the listing detail page. Shouldn’t this only show if the business owner has an email?
Hi nolawarlock,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
In the demo version on the Listing Pro website, the maps for individual listings feature a push pin. I’m using google maps and the push pins for businesses only show up on category pages and not on individual business pages. Is there something I need to turn on or is this by design on the google version?
Hi nolawarlock,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I’ve been reviewing bulk import listings but I do not see anywhere that it says to import actual street address. I imported it as “location” but that did not show on the listing pages. Any ideas?
Hi nolawarlock,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I am writing to you because I have somes questions. First, I would like to congratulate your team for this great tool. I would like to create badges for company detail pages. For example, I want to create a badge: - “Company registered since 2 years”, since 3 years, since 4 years… - “Verified official documents” - “Premium company” Is this possible with your theme ? Thank you.
Hi rodgerthats,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi rodgerthats,
Thanks for bearing with us!
If you want to show the text then you can add the text in the listing tag line, description or you may also create the form fields like text, checkbox, and button, or also you can add them as features of the listings. Mean it’s up to you how it looks good to you. But only in the form of text, you can show the additional details of the listings in all these criteria, but if you will add them as the features it will be better even then you will be able to add icons with them.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
When I set my listing plan to $99 for 365 days, the price shows up on the website as $103.95. When I tried $10, it listed publicly as $10.50. Where is the extra $.50 / $4.95 coming from?
Hi nolawarlock,
You have taxes enabled. To disable them go to admin dashboard -> theme options -> Payment -> Tax then you can disable.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thank you.
I am trying to import a number of listings to start out with and when I go to the import feature and import a CSV, I do not see a section titled Listingpro Add-On. as stated in Step 8 of your How to Bulk Import Listings file. I see a number of fields under custom fields but they don’t include phone number, website or that sort of thing and they don’t seem to be drag and droppable and I’m afraid of screwing something up. Plus I’m told to have a pro version of WP All Import just to see those sections. Not sure what to do to import listings.
I’m also seeing a message at the top that the theme wants JS Composer but I looked that up and it’s WPBakery and I have Elementor.
I’m very confused by the following:
Allow continuing Free Plan after it expiresCheck if you want users to continue with a FREE plan after the Free plan expires. Once their plan expires they can go to their dashboard and select Change Plan and select the FREE plan from the list.
What happens if the user with the free plan (which is being imported in for the first batch) does not change their plan to FREE from FREE? Will their listing disappear?
Hi nolawarlock,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Pre-Purchase Question – I am creating a services directory and would like to switch on or off the featured image.
If the listing is a free listing, I would like to disable the featured image so only text such as name, address, contact details and a very brief description of the service is shown.
If the listing is a paid / ‘featured’ listing, then I would like to show the featured image in the listing.
Is this possible?
Hi Theme_Active,
Thank you for your interest in ListingPro!
Yes, it is possible with the Pricing Plan feature. For more details please check this article.
Let us know if you have further questions. Best Regards,
Natyra from Cridio
Customer Success Ninja
Presale questions:
1. Can admin enable category descriptions and location descriptions to show? I added both in the demo admin account but the category and location descriptions don’t show up on the front-end.
2. In Stripe I can create a product with both one-time signup fee and a monthly recurring subscription that customer can pay for in a single transaction – is this possible with ListingPro?
3. Is it possible to sort results based on join date or post publish date?
4. Can admins manually assign a listing to another WordPress user and also manually update the listing expiration date? I wasn’t able to test this in the admin area of demo site- looking for workaround in case ListingPro does’t support question #2.
Hi jeverbach,
Thank you for your interest in ListingPro!
1. No, currently you cannot add a description to that.
2. I am not sure I understood your question. Can you please read this article and let us know if it answers your question?
3. In this article you can read How does ListingPro Advanced Search Filter Work?, I’m not sure this is possible.
4. The subscription has its own expiration date based on what kind of plan the user has purchased and also depends on what timing you have set for it. You can see the answer to this in the article shared on answer 2.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi jeverbach,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
The theme is on sale, you can get it for $51 ONLY!!!
Offer expires soon!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Do you have an import option? I say Darrel Wilson’s video and I want to migrate from WPGeodirectories.
Hi smallbusinessincanada,
Thank you so much for considering to migrate from another directory.
Yes, you can migrate with a CSV file. For more read this article.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello Which Hosting you use, i know you useing inmotionhosting but which plan, can you please suggest me the best plan? i have 100+user realtime traffic.
i,am planing to buy inmotionhosting VPS6 Hosting … is it Right choice ??? or nestify WP-VPS-3 hosting is good for me ?
Please tell me ASAP..
Hi mydholka,
In this article you can read what are the hosting requirements, we cannot oblige you to use any dedicated company, it just has to meet those requirements.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, 1. can I include multiple restaurants(like a 100) and then lets customers subscribe to one of the restaurants and chose their meals for a whole mount? 2. can I make each restaurant to modify their settings. For example, restaurant A does not allow customers to leave a comment on the unwanted ingredients. 3. When a customer subscribe to a restaurant can it shows the restaurant selected on a separate page and let subscribers to change and select their meals?
Hi Alnayef,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
How is the speed of this theme please?
Is it possible to change the currency from dollars?
Its okay I have found it this answer on the demo 
thanks
Hi equestriandatabase,
Thank you for purchasing the ListingPro theme!!
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello,
1 – Is it possible to use the theme only to list events?
2 – I want users to be able to add events. Is it possible to see an example of the form for adding an event?
3 – Is it possible to easily import listings from MyListing to ListingPro?
thank you 
Hi actugeek,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi actugeek,
Extremely sorry for missing your comment!!!
1. Actually ListingPro is used to show the business over the Internet, and events are the feature of listings so they should be associated with listings. But we have an addon of EventPro you can use if you just want to add events without assigning the listings. ListingPro is basically designed for business and EventPro can be used without adding listings, you can just manage the events in it.
2. Please go to the listingprowp.com, here you can see our addons and their demo, here you can see the form.
3. Yes, it is possible, but you need to create the file in CSV format then you can import those listings on the ListingPro by using wp all import and wp all import addon plugin by ListingPro. article
Again, sorry for the delay and FYI Envato is having a promotion, you can get the ListingPro theme for $51 only!!! Offer expires soon!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Am I able to upload a custom map pin icon? Can the icons be different for different subscription plans and/or different listing types?
Hi Mtorr234,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
1. i want to add listings as a subscription as monthly or weekly? 2. compatible with dokan or other multi vendor plugins?
HI hakkem4l,
Thank you for your interest in ListingPro!
1. You can set the duration for the subscription based on your preferences: monthly, weekly or yearly.
For more read this https://docs.listingprowp.com/knowledgebase/what-are-different-pricing-plans-types/#how-to-enable-recurring
2. ListingPro is a Directory solution and not an e-commerce solution. You cannot sell physical or digital products out-of-the-box, but you can use any WordPress e-commerce extension that supports shortcodes and manually insert shortcodes on any page, individual listings (description box), or use widgets to show in the sidebar. You may also check our Menu Management System that allows showcasing any products or services on listing details. (Watch Video)
Best Regards,
Natyra from Cridio
Customer Success Ninja
no, i dont meen pricing plan subscription, i want to add LISTING as a subscription, not pricing or package plan subscription, i want to add listing as a subscription as monthly or weekly or daily. its that possible?
Hi hakkem4l,
Thank you for bearing with us!
Yes, we have got your point, but to add a listing you have to create the plans first because definitely, you want to earn from those who will add the listings on your site. So you will create plans then you will set the duration, after the plan ends the listings will get expired. Even you can set the plans as pay per listing which charges for each listing or you can set pay per package then you will be able to set the count of listings and how many clients will be able to add with this plan. Rather than this, there is no option. Or if you could elaborate your question more then we will be able to guide you further.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi hakkem4l,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
The theme is on sale, you can get it for $51 ONLY!!!
Offer expires soon!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Upon searching this it appears alot have requested this why does a directory that offers an events function not have the capability to select a location for events to be displayed? Surely this is somethng that should have been included with thebase system without keep requesting people have this custom made.
Hi trickyjimz,
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
Feedback ListingPro Click Here To Visit Our POST-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Your support ticket system is not working! I submitted a detailed ticket and they replied saying my ticket was empty so I tried to reply and it looks like it is still empty. So I submitted a new ticket and it looks like it is empty too! So I typed up the ticket and made a screenshot and attached it as an image, but I don’t think that worked either! The theme customization is not working correctly! We select the design options we want to use and it will not change the options! Please help!!!
Thanks for letting us know, I am informing the support department.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi DreamBizCoach,
We are extremely sorry for the inconvenience once again. Support department suggested opening a support ticket from a different browser because your ticket was showing empty due to cache. We would highly appreciate if you consider it.
Thank you for your understanding!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is there a way to bulk import listings? Say if I want to start my site and have a bunch of pre-existing listings that businesses can claim.
Hi Mtorr234,
Thank you for your interest in ListingPro!
Yes, you can bulk import listings with a CSV file. For more read this article -> https://docs.listingprowp.com/knowledgebase/how-to-import-bulk-listings/
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
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