487 comments found.
Hi,
I just want to know how to edit and rename the URL that comes with the Tabs. Here’s the screenshot of what I’m talking about: https://prnt.sc/K1ZWPOfuW-as
So, how to rename those default URLs comes after # in the Tabs?
Hello there,
Thank you for purchasing our theme and for reaching us. I have responded your ticket can you please check.
Thanks, Abbas
I have installed the theme but have a problem when importing the content. Please advice on this issue. Thanks.
Hello there,
Thank you for purchasing our theme and for reaching us. Please email our support from here: https://themeforest.net/item/front-multipurpose-business-wordpress-theme/25428980/support with details about the issue you are facing. I’ll have our support help you out with importing demo content.
Kindest Regards, Ibrahim
Hello again,
Thank you for reaching us. We do not plan on converting this theme to flexbox containers.
Thanks, Ibrahim
That’s even cheekier in the first place. They claim I still have the live website, then they show it to me here publicly! Since the refund request is no longer there page! The support tickets are not solved until today. You are not only a scammer, but also insinuate false facts! aboutheweb.com where is the site? or directory.aboutheweb.com? Stop lying!
The ticket has been unresolved for 18 days and there has been no response for 9 days: https://madrasthemes.freshdesk.com/support/tickets/78081
You are not only a liar, but also a knowing cheat! You already legally do not comply with the support that is sold with 6 months and do not give this support as proven! This is criminal!
Hello again,
Here you go: https://simplelogin.io/ – This is your website. You use our theme even after making a refund request. You’ve reached out to support asking more questions without mentioning the refund request in progress. I hope this is proof enough to prove who is scamming here.
You are already using our theme on multiple websites in violation of Envato’s regular license with just one single purchase.
You’ve raised 14 support requests after purchasing the theme a month ago. All of them were responded on time. There is only one issue that is a conflict with your cache plugin which we are trying to resolve. There is no scam here.
Kindest Regards, MadrasThemes
Haha, I don’t believe it. Simplelogin.co is supposed to be from me with your theme? Jeez boy, that’s an email service. You don’t know anything about the internet! You want to be a programmer? I’ll send SimpleLogin.co the case. Have him get back to you! There you can create email aliases so you don’t have to create your original email! You’re a riot. You should learn more.
Simplelogin.co has been around longer than I bought your theme and your theme even exists and I would be happy to own it. But thanks a lot. Now you yourself have provided and proven proof of your incompetence and shown that you lie and insinuate false facts!
Hahaha your are funny: https://simplelogin.io/about/
Let’s assume that simplelogin is not yours. Such a popular service that you are using and happy to own is using our theme without any issues is proof enough that we are doing a good job and not here to scam.
I write now to simplelogin.co and show them a bad programmer who does not know simplelogin.co. Haha. https://www.privacytools.io/#email-alias There is even long listed something like that. So good programmer you should know such services and sites. I will share this on github. haha
Are you really that stupid? simplelogin.co is neither in wordpress and certainly not with your theme. This is not only stupid, but extremely questionable competence on your part
I have now written to simplelogin.co and let them decide how to deal with the fact that they claim their service was created with your theme.
Ok. It was a case of mistaken identity. We are sorry. You may raise a refund request again.
Does your plugin have an option to review a job application by the admin before that application is sent to the poster?
In other words: let’s say I found a job post that I’m interested in and I decide to apply for it. Here the admin will review my application and my profile before I send it, to check if I am the right fit for that position. If my application is approved then the employer will receive a message with my message.
Hello there,
Thank you for your interest in our theme. The theme is built for WP Job Manager plugin and support all its feature. The feature you are requesting is not available in WPJM. You’ll have to customize the workflow to suit your requirement.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
What is the exact format that the image should be when uploading it as “mobile image” in the App Payment page, so that it fits well within the mobile phone? https://docs.madrasthemes.com/front/topics/setup-pages/app/app-payment/
Hello there,
Thank you for purchasing our theme and for reaching us. You’ve stated that you had wanted to disable the laptop and iphone images in the hero block. Please use this custom CSS to achieve that:
https://gist.github.com/ibndawood/3f8870aff485e0610af476dcd454ceecPlease add the above custom CSS to Appearance > Customize > Additional CSS.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
The dimensions for the mobile is 406×867 pixels.
Hello, thank you for sharing the mobile image dimensions.
Two more questions: 1. How can I change the mobile to an Android (we don’t have an iPhone version of our app)? 2. How can I change the color of the mobile?
Hello again,
Thank you for getting back. The theme does not have a frame for android device. However, you can simply use a third-party service to generate the image along with the mobile frame ( for ex.https://app-mockup.com/ ) and then upload it as a single image.
If you need help with this approach please let us know.
Kindest Regards, Ibrahim
Great looking theme. Is it possible to have a home page using ‘Classic agency’ for example and then the jobs features on this demo https://demo3.madrasthemes.com/front-demos/jobs as a sub-page within that same site rather than it being the main focus/home page?
Hello there,
Thank you for your interest in our theme. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.
To answer your question, yes, you can use the landing pages and the application demo in the same site.
I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, I have a question about the demo app. How does it work with the Verified? Are there any prices for it and through which commerce system does the payment process run then or is it verification without payment? Thanks a lot and have a nice day. Cheers Neo
Hello there,
Thank you for your interest in our theme. The app demo is built using HivePress plugin. It is a listing plugin which has various features including verified listings and payment processing. You can read more about HivePress and its features here: https://hivepress.io/
Please note our theme only provides compatibility and our support covers only help with compatibility issues. For lack of features or modifying existing features, you’ll have to reach out to HivePress.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.
Hi, thank you very much. I will be happy to send an email to support. Thank you. Many greetings
Thank you. Greetings to you too. Can you please let us know your ticket number? I’ll check with our support team for the trial.
Hi, many thanks. Ticket number: 77574. Best regards (-;
Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.
Our tech support has setup trial for you and will answer the questions that you’ve raised shortly.
How can I make the 2nd toggle button on the pricing module the default toggle – I’d like the pricing table to default to my yearly option (toggle 2) instead of the monthly option (toggle 1)
Hello there,
Thank you for considering our theme and for reaching us. We’ve documented how to edit the price table here: https://drive.google.com/file/d/11XWkIBD2pcN9BG4EzBdfQVnT86tirE3F/view?usp=sharing
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
That doesn’t really help because now the success pill is on the wrong toggle. Annual plans are cheaper than monthly plans.
So how can I either switch the success pill to the first toggle or better yet – how can I make the 2nd toggle the default active toggle?
Hello again,
I think you’ve mistaken. If you watch the entire video, you can change both the annual and monthly plans corresponding to the tab selected.
If you are having issues please email our support with your WP admin details, we’ll add it for you.
Kindest Regards, Ibrahim
No sorry but you’re not understanding. Would be helpful if I could add a screenshot -
Monthly plans are always more expensive than annual plans.
If I use your suggestions and just switch the monthly and annual tabs – then the green success banner that says (25% off) is on the wrong toggle.
Make sense?
swtiching the the monthly and yearly toggles means this is on the wrong toggle badge badge-success badge-pill badge-bigger badge-pos
Hello again,
Thank you for your patience. We’ve released v1.1.11 which now has an option to set the default. Here you go: https://drive.google.com/file/d/1425djscnS3xXkznp4z5Jr-gkbCUugBJg/view?usp=sharing
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
it does thanks – where can I get the new release?
The release is already approved. Please update the theme.
You can update the theme can be updated in 3 ways:
1. Automatically: You can use the Envato Market plugin to update the Theme automatically. Instructions here: https://ibndawood.com/how-to-update-a-themeforest-wordpress-theme-or-a-codecanyon-wordpress-plugin/
2. Semi-Automatically: Sometimes, (1) does not work. You should download the latest installable WP theme zip file from your Themeforest downloads page and then upload it via Appearance > Themes > Add New > Upload Theme and upload the zip file. WP will backup the old Theme and install the new one.
3. Manually: You should download the latest installable WP theme from your ThemeForest downloads page, rename your current theme folder in wp-content/themes folder, unzip the downloaded WP theme from your Themeforest downloads page and upload it to wp-content/themes folder.
Please note that updating a theme will override any custom changes that you make to the parent theme. Hence we recommend using a child theme. A child theme is not meant to be updated and should contain only your custom changes. Also, we strongly advise that you backup your website and database before updating. It allows you to roll back the update if anything goes wrong after update.
hmmm – I installed the new theme – but not seeing that option on the pricing module – do I need to update the child theme too?
I used method 1 from above.
Hello again,
Please update the Front Gutenberg & Front Extensions plugins as well. De-activate and delete them and install them again from Appearance > Install Plugins.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Thanks for all the help Ibrahim. Is there a way to do this to avoid down time?
I have made changes to the theme (CSS and to some PHP) – so deleting everything and reuploading everything makes me nervous.
Since I only need this one feature, is there a PHP script or something to that affect that I can insert into my existing theme instead of reuploading all plugins, theme and child theme?
Hello again,
Thank you for getting back. Have you made any CSS/PHP changes to the core theme files? Please always use a child theme to make those changes.
This feature is provided through Gutenberg blocks and hence cannot be achieved through a PHP script. You only need to update the FrontGB plugin to resolve this.
However, as with any updates, you need to make sure that you can always rollback in case something goes wrong.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
I’m trying to review the theme but I can’t find where to do that
Hello there,
Thank you for reaching us. You can review the theme from your ThemeForest downloads page. Please note that Envato has a rating removal policy: https://help.author.envato.com/hc/en-us/articles/360031066291-Rating-or-Review-Removal-Policy It will remove ratings that are posted outside of 12 month limit after purchase.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Is the only way to see the contact form entries to be a paying customer of WPforms? How can I see the form entries?
Hello there,
Thank you for purchasing our theme and for reaching us. In the contact form field settings, there is a notifications option. You can then enable notification and specify the email to which you want the entries to be notified like documented here: https://wpforms.com/docs/setup-form-notification-wpforms/
You can use the notification options to view the form entries in your email.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
where can I download all the SVG illustration files that are on the demos? They weren’t included when I did the demo import
Hello there,
Thank you for purchasing our theme and for reaching us. You can find the svg files inside front/assets/svg/
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Why don’t you inform the buyers in the description that Resume plugin/addon needs to be purchased separately?
Hello there,
Thank you for purchasing our theme and for reaching us. We do have explained that in the description here: https://drive.google.com/file/d/1ZZFGfEmxuv3W5qlamlNXfvPyMTPiR1BI/view?usp=sharing
If you have any other questions related to our theme please do not hesitate to reach us.
Kindest Regards, Ibrahim
I get an error when I try to upload an SVG logo?
Hello there,
Thank you for purchasing our theme and for reaching us. By default, WordPress does not allow you to upload an SVG logo. Please use a plugin like this: https://wordpress.org/plugins/svg-support/ to safely upload SVG files.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
hello, how to enable live search on the search box of the help desk theme?
Hello there,
Thank you for reaching us. The theme does not have live search for help desk. We recommend using Algolia search which integrates with the core search and provides better search results than WordPress’s core search results.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hello, pre-purchase question: I’m going to purchase your theme But I’m interested when are you going to make your theme compatible to PHP 8?
Hello there,
Thank you for your interest in our theme. Front is not compatible with PHP 8.x yet because some of its recommended plugins are not compatible yet.
I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Running PHP 8 – get these errors constantly FastCGI: server ”/usr/local/apache/cgi-bin/php7-fcgi18” stderr: PHP message: PHP Deprecated: Required parameter $rating follows optional parameter $html in wp-content/themes/front/inc/woocommerce/template-tags/product-item.php on line 336
And this
FastCGI: server ”/usr/local/apache/cgi-bin/php7-fcgi18” stderr: PHP message: PHP Deprecated: Required parameter $rating follows optional parameter $html in wp-content/themes/front/inc/woocommerce/template-tags/product-item.php on line 336PHP message: PHP Deprecated: Required parameter $args follows optional parameter $depth in wp-content/themes/front/classes/walkers/class-front-walker-nav-menu.php on line 183PHP message: PHP Deprecated: Required parameter $output follows optional parameter $depth in wp-content/themes/front/classes/walkers/class-front-walker-nav-menu.php on line 183
When will a new update come out that fixes these issues with the new woocommerce, Wordpress and PHP8?
Hello there,
Thank you for purchasing our theme and for reaching us. Front is not PHP 8 compatible yet because of its dependents not being compatible. I recommend using 7.4. at the moment.
Thanks, Ibrahim
hi, how to insert 10.000 cities and villages and regions ????
why u don’t develop Google Geo API ?
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please clarify which demo you are using and for what purpose. you want to insert cities and villages?
Kindest Regards, Ibrahim
Jobs
need all countries, cities, regions etc.
Hello again,
The theme is uses WP Job Manager plugin for Job Board. You can use any of the third-party plugin that supports Google API with WPJM. Our theme will work.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Thank You 
A day Ago, I asked how to set a particular page as front page on the site.
There is no response from Support. How long it would take to get response?
The customize options don’t appear on microsoft edge browser. Using Chrome as of now. Problem fixed.
Hello there,
Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.
Glad your issue is resolved before we had a chance to respond. Please do not hesitate to reach us if you have any other questions related to our theme.
Kindest Regards, Ibrahim
Hi Madras Themes – we own the regular HTML version of this template and we like it very much. Nice work!
We are exploring trying the Wordpress version to make our content management easier. There are a couple of page formats that are important to us so I wanted to make sure they are available in the Wordpress version. They are the “case study” (portfolio-case-studies-branding), “customer story” (page-customer-story), and “services” (page-services). Are those all in the Wordpress set? I understand they may be content blocks and not pages but just wanted to make sure we will not lose the functionality/format by switching. Thanks and have a great day.
Hello there,
Thank you for your interest in our theme. Please note the current HTML version and our WordPress themes are different products while inheriting the design.
The pages that you’ve described are available in WordPress. Please email our support here: https://themeforest.net/item/front-multipurpose-business-wordpress-theme/25428980/support and we’ll setup a trial for you to test the theme before purchase.
Kindest Regards, Ibrahim
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