994 comments found.
Please can you update theme/plugins? Latest version is [Ver 1.5.5] – December 15, 2021
Hi,
Thanks for reaching out.
Today, we’ve already released a new version.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello, is there a way to disable the hamburger menu and have the desktop menu on mobile instead? Thanks!
Hi,
Thanks for reaching out. We have such an option to set the initial mobile menu resolution for the following WP theme only: http://ohio.clbthemes.com/Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
On mobile menu only, all the menu items appear with a strike-through/line-through – how can I remove it?
This is a very odd design decision on behalf of customers given culturally it looks like an error or mistake. The other menu items are dark/show as all black unless selected via active or hover, which I’m getting feedback about from clients saying its hard to navigate my site on mobile for these two reasons. And everyone looks at websites on mobiles.
I hope I can receive some help here via comment as I don’t want to purchase support for something that lots of people have asked about, and there’s no setting for. I would be paying $40USD for something that should be opt-in, not opt-out via custom css. Everything else works fine – I love this theme and have had it for years!
It’s not mentioned in the documentation so I looked through every comment listed here before writing this and found two suggested custom css snippets to add, but they have not worked for me. I tried adding them in the Theme Settings/Custom CSS as well as Appearance/Customise/Custom CSS to no avail. Here are the snippets below:
SNIPPET ONE @media screen and (max-width: 768px){ #masthead #site-navigation.main-nav #mega-menu-wrap #secondary-menu .mega-menu-item.current-menu-item > a.menu-link span:before{ display:none; } }
SNIPPET TWO .fullscreen-navigation.split ul.menu li:hover > a span:after { visibility: hidden; }
Would really appreciate some help via comment to fix these two issues (strike/line-through and the dark menu items unless active/hover) or point me in the right direction if I’m pasting those custom css in the wrong place??? Thank you!
Hi,
Thanks for reaching out.
1. Disable menu items line-through effect: Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below:
@media screen and (max-width: 768px) {
#masthead #primary-menu .menu-link span:before,
#masthead #secondary-menu .menu-link span:before {
display: none !important;
}
}
As for the second inquiry, additional links/screenshots where we will be able to check that will be much appreciated for us to proceed further.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Thank you so much, that Custom CSS worked straight away. I’m very appreciative.
The second issue was that the menu items appear to be dark unless you hover on it – is there anyway to make it appear in the one colour instead of two?
I’d kindly ask you to send us a personal message and share the link to your site. So that we will be able to check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Portfolio edit not show Category & Tag? How to fix?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi,
Are you able to provide a manual import for the slider revolution slider used in the “Demo 4 – Modern Agency”. When importing via the import tool it doesn’t create the slide in slider revolution and returns an error.
Cheers.
Hi,
I would kindly ask you to open a ticket with your inquiry at our help center and we will help you with that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
What about your demos? I noticed this in the Stockie as well. The first page is ok, but if I want to see examples of pages or items nothing works. It looks like CSS is not loading.
I have already cleared the cache and tried in 3 different browsers, but unfortunately, the same result.
It seems that some php errors are also displayed between the lines of the page.
Hi,
Thanks for reaching out and notifying us.
The website should works properly now.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Update: Issued with icons fixed after update the folder norebro-extra. Thanks
You are Welcome!
Grouped products are non-functional with the latest theme update because the template file has been marked out: ”../norebro/woocommerce/single-product/add-to-cart/_grouped.php”
Should I be concerned about re-enabling this file?
Hi,
Additional links, screenshots, console errors where we will be able to check the issue will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
It’s in the parent theme, directly from themeforest. It’s not related to an install.
Hi,
I’ve reported this to our dev team which is going to check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, colabrio! When there be a new update?
Hi,
Thanks for reaching out.
We are planning to make a further update on this month.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello! There was still no update?
“Last Update 15 December 2021”
Hi, we just need more time to finish all the tasks.
Can someone tell me where I can change the background of the split screen. I mean the background with the dots.
Hi,
Additional links or screenshots will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
hello,can you please update ACF Pro,its causing issues with the header logo as SVG
Hi,
Thanks for reaching out.
The latest version of ACF is already available on our server. Here’s the guide to install it: https://docs.clbthemes.com/ohio/#bundled_pluginsSincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
thanks for the reply, but the current version available is not the latest,it says 5.11.4 but the new one is 5.12.1 , i have deactivated and went to install plugins but did not give an option to update ,just activate.
Just try to remove and install from scratch ( go to Appearance > Install Plugins menu ) the ACF.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Thank you , that worked Great
Shall i use that method for WP-Bakery aswell?
If you don’t have an update alert and there’s a new version of any of the bundled plugins, then you can use the mentioned method.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, I’m having an issue where the url for my portfolio(projects) items includes /blogs/
So it’s like this:
/blog/project/qulbo-store-online-store-mobile-app-3/
How can I remove the /blog/ element from the URL?
I’ve already set a custom breadcrumb slug via the settings app.
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Really interested in picking up this theme. Is it possible to have a full screen vertical (split screen) slider into a static content section at the end?
So if it was Demo7, after slide 5 is it possible to scroll down into static content?
Hi,
Thanks for reaching out.
Yes, you can paste the mentioned slider shortcode into the page with your content.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Problem with the “Ginys”
Since the last update I have problems with the display of the social network icons.
Thanks
Hi,
Additional links, screenshots, console errors where we will be able to check that will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
I’m sorry!
On the website https://www.procuradorsforestals.cat/ in the footer the icons of the social networks are not visible.
Thanks!
Thanks for the link.
Please, ensure that you have the latest version of the Norebro Extra plugin (1.3.5) installed on your WP environment.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello, I am using Norebro 1.4.2 version and need to update Wordpress & theme. I have installed the Envato Market Plugin and need to get Single Item Tokens (Advanced) set up. Since the them eversion is some time old the plugin wasn’t included in package and the item license ID is old. Do I need to get another license to be able to update via dashboard. Regards
Hi,
Thanks for reaching out.
You don’t have to buy another license to get the latest version of the Norebro theme. You have a life-time license, so just follow this guide:
https://docs.clbthemes.com/ohio/#updatingFeel free to contact us if you will have any problems.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, I have some problems with the portfolio on my website, the portfolio page keeps on hanging and in order to overcome this I have to clear the cache in my browser and reload the page. This happens on all the browsers and devices. Once this happens I can’t press the menu either.
I extended my support and opened a ticket 4 days ago and no reply so far. Would much appreciate if you could look into this.
Hi,
Thanks for your patience.
We’ve already answered your ticket, please check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, I have some problems with the portfolio on my website, the portfolio page keeps on hanging and in order to overcome this I have to clear the cache in my browser and reload the page. This happens on all the browsers and devices. Once this happens I can’t press the menu either.
I extended my support and opened a ticket 4 days ago and no reply so far. Would much appreciate if you could look into this.
Hi,
Thanks for your patience.
We’ve already answered your ticket, please check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
On a comment 16hours ago you said the latest version of ACF Pro is already available on your server, but i only get Version 5.11.4. Is there a ACF 5.12?
Hi,
Thanks for reaching out.
Try to repeat the action one more time. Go to the Plugins menu, remove and install the ACF Pro from scratch.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Looks very fresh now 
Thank u for the fast reply!
You are Welcome!
I could successfully install the Norebro theme, but it asks me to install further plugins. The plugin ”Norebro Shortcodes and Widgets” does not work. Error message:
Herunterladen des Installationspakets von https://plugins.clbthemes.com/norebro-extra_v132.zip …
Download fehlgeschlagen. Not Found
The link doesn´t seem to work. I haven´t had that problem before. None of the demos works without this plugin.
Hi,
Seems like you are trying to install the outdated version of the Norebro Extra plugin. Ensure that you have the latest available version of the Norebro theme (1.5.5):
https://docs.clbthemes.com/norebro/knowledge-base/theme-updating/Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hey there,
I understand your offer in a way, that all of the plugins above are included as a premium Version. For example SliderRevelution push me to buy a premium licence plan. Where do I find the licence keys?
Thanks!
Hi,
Thanks for reaching out.
Our theme comes bundled with some premium plugins from CodeCanyon, such as WPBakery Page Builder, Slider Revolution, and ACF Pro, that help to supercharge your website with features beyond a typical WordPress installation.
ACTIVATION
Bundled plugins may ask for a purchase code for registration/activation once installed. You can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
UPDATE
Just try to remove and install the plugin from scratch under the Appearance > Install Plugins menu. The latest version of ACF Pro is already available on our server.
If you’ve received an alert about a plugin that needs to be updated, this could be because the new version of the plugin was recently released.
Unless you have purchased the plugin separately, we will provide the latest version of the bundled plugin as soon as it’s been tested with our theme.
Here’s a full bundled plugins guide:
https://docs.clbthemes.com/ohio/#bundled_plugins
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
