Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. 

Thanks,

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. 

Thanks,

Hi, thanks Have opened a ticket yesterday. Just awaiting a reply.

Hi! Yes, you can customize it. If you need any technical help, you can submit a ticket here: https://wpopal.ticksy.com/

Thanks,

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. 

Thanks,

Thank you. I managed to solve this issue by disabling all plugins, and then performing the import

Hi, please send us 2 purchase code files of Shopio you’ve bought to our email help@wpopal.com. We will check and refund you one license. Thanks,

Hi! Please check your ticket, it has been replied. Thanks,

Hi there, This license is required for each subdomain. Depends what the subdomain is for example of you had a theme and then blog.website so it’s clearly part of the main site then that’s ok but simply using sub domains for different sites is not allowed. Thanks,

But the final product is just one: virtual agency with the models, just for showcase, installed in the subdomains of the agency. They will only serve as the agency’s portfolio, nothing more. And when a model is sold, we purchase a new license for each model sold.

Still can’t I?

Hi there,

Thanks for contacting us. We need more details so that we can assist you. Please contact our support team at https://wpopal.ticksy.com/.

Thanks,

Ok, so if I test it and the theme will not support RTL 100%, could I get a refund if I’ll want?

Also, do you have a list of features you’re planning on adding in future updates? Can you share it, so we’ll know which features will be added in the future?

Hi! Yes, you can request a refund, and we follow the ThemeForest refund policy: https://themeforest.net/page/customer_refund_policy

We don’t have the list of future features, so we can’t give you.

Thanks,

Hi there,

Thanks for contacting us. You can see the search bar at the bottom of the mobile screen: https://ibb.co/xXk5JbV

Thanks,

Hello! How often you check tickets?

Hi.. We are located in GMT +7 time zone and we answer all questions within 12-24 hours on weekdays. Thanks.

Great! Thank you very much and have a nice weekend.

Of course. Our template supports it.

Yes. The Elementor Free and Slide plugin is included in our theme.

Hi there,

Thanks for contacting us. On mobile, the search function is placed here: https://image.prntscr.com/image/ajXgmN4qS72U0hmfclQdCA.png

Thanks,

There’s only an image of a feather on the link? https://image.prntscr.com/image/ajXgmN4qS72U0hmfclQdCA.png. Could you please send another with the correct link, thank you.

You can take a look here: https://ibb.co/vhZ6dcP

Thanks,

Hi there,

Thanks for contacting us. Our theme doesn’t support UX page builder, just Elementor.

Thanks,

Hi there,

Thanks for contacting us. Yes, all demo images except product images are included in the one click import.

Thanks,

Hi there,

Thanks for contacting us. Yes, you can use Shopio for your project. It fits any eCommerce store.

Thanks,

Thank you!

Hi, yes, the theme supports RTL. Thanks,

Thank you!