10636 comments found.
Please I asked many times for support I need to get the theme updated but I can not skip multiple updates and run the latest update otherwise it will crash. I already tried that. Im asking for support but only get replied with one or two words. That dont help much. Again please help me out here with the theme
BTW this is my ticketnumber #35686
You are using very old theme v1.8.0 which is deprecated almost 2 years ago. You just need to update to v2.5.2 or send website, admin login to our team, they will update it for you.
Hi,
Our website is not functioning property. Seems I may be having the same problem that others are having. Just bought the support to get assistance with it.
Let me know, thank you.
Update to Houzez latest version.
Hi there , how to translate the entire theme …the translation that you have put here is only limited …and i am not able to find a way to translate the rest of the rest of the content
Use Loco Translate plugin
The latest 3.6.1 Elementor update appears to have broken the editor again after Updating to Houzez v2.5.2 and houzez theme functionality plugin v2.5.2 – I’m unable to load the Elementor editor when editing in the Theme Builder
Send website link and admin login we check it, we just released v2.5.2 with compatibility
Hi,
Just tested with Elementor 3.6.1 and Elementor Pro 3.6.4 https://monosnap.com/file/dEcjCayh7uhf3uf4wINA2QkXTxa2U9 It working perfect.
In Elementor v3.6.1, elementor fixed editor load issue, Check the changelog https://wordpress.org/plugins/elementor/#developers
I have found the issue. The Property Title Element no longer works and has stopped Elementor from loading. I was using this on a Them Builder page for all properties: https://imgur.com/a/FpO4BlX
I’ve made a ticket with further details #35670
checking
Fixed. You just need to delete existing Houzez-theme-functionality plugin and install fresh plugin under Appearance -> Install Plugins
Also i don’t know why after the update when i send message using the contact form i get this message how could i make it not to appear all my theme and plugins are updated
{success Sent Successfully!”}
{success Sent Successfully!”}
success Sent Successfully!”
success”:true,redirect_to Sent Successfully
Update all plugins too, if still have issue then contact support team with website link and admin login
i have already updated the plugins
do i have to renew my support if that is the case i will not
no, just open ticket
ok thanks
how do i open a ticket
Deprecated: _register_controls is deprecated since version 3.1.0! Use Elementor\Controls_Stack::register_controls() instead. i got this error when updating to the latest version i tried to update the theme functionality plugin and remove and install it again but its the same
We fixed this in Houzez v2.5.2, you just need to update theme + houzez theme functionality plugin.
Hi there.
I cannot seem to upload new media or update from v2.5.0 to the latest version as I get the error: “Missing a temporary folder”.
Please can you assist?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
I’m trying to only show ‘For Sale’ properties on the Map but it’s still showing ‘Sold’ Properties. I have tried changing the setting on the Map page but it’s not saving it: Here’s what I mean… https://imgur.com/a/dQzvkcJ
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Thanks. I done this yesterday.. ticket #35613
ok
Updated Elementor and it’s not loading. Stuck on the E Loading screen and asks me to put it into Safe Mode. I had to roll back to an older version of Elementor to get it to work. Please Fix ASAP.
Update to Houzez v2.5.2 and houzez theme functionality plugin v2.5.2 it will fix issue
The same problem, not edit elementor pages and slow open pages load times after update your last vers. we waiting solution.
We tested and there is no problem. You can send website link and admin login on support forum, our team will check your site.
Elementor thecnical support service not think like you! : Hello, First I want to apologize for this experience and to let you know that we are aware of it and making our utmost efforts to solve the issue as fast as possible.
I want to explain why this is happening. In order to give you the best product we possibly can, our development teams are constantly making maintenance work on the code. As part of this process, we notified third-party developers (since back in 2019) that we are planning to make specific changes to our code, allowing them to make the required changes to their code to support it.
Unfortunately, it seems that not all plugins and themes made the required changes, thus making them incompatible with Elementor’s latest version.
What can we still do to fix this? As a workaround, I suggest the following: 1. Just for the time being, it will be a good idea to deactivate the plugins that are currently not compatible with Elementor if they’re not in use. 2. Alternatively, you can roll back your Elementor version to a previous one, which is still compatible with these plugins. You can download a stable version from this link. 3. Reach out to your third-party plugin support to notify them of the importance of the issue.
I hope this issue will be resolved soon, but to stay updated on any advances, we suggest you join Elementor’s Facebook community where we provide constant updates. Best regards, Alex
however, come update from elementor this morning, its updated. your theme codes work on with it best way ? are you sure?
little note: elementor supports checked my website with codes.
According to elementor support, this is not theme issue, it is elementor issue.
Tested with elementor 3.6.0 right now and it is working https://tppr.me/ShUFS
maybe you not read very well : “Unfortunately, it seems that not all plugins and themes made the required changes, thus making them incompatible with Elementor’s latest version.” Also please check very well for elementor pro Version 3.6.4
You made thousands of sales thanks to elementor. You highlighted the elementor property. Now it would be best to make it fully compatible with new versions of Elementor and variations (pro). this theme topic is not elementor topic.
Checking it
Update to houzez v2.5.2 and houzez theme functionality plugin v2.5.2
Yes, looks like fixed. but i cant see on my plugins 2.5.2 for your plugins on plugins page. I should update from theme files? As i and elementor told you, problem is not from us. from you! I warm elementor send today more update again. I will update i wish not will be any problem again.
Our team updated plugin for you.
After the current update I can no longer use the elementor . I can only edit the pages if I turn off elementor pro, which makes no sense. I ask for help.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Update to houzez v2.5.2 and houzez theme functionality plugin v2.5.2
Hey. My mobile dashboard not show all options. Anly show 4 options. Please help me. My support end. So i can’t able to ticket.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
After the current update I can no longer use the elementor Pro. I can only edit the pages if I turn off elementor pro, which makes no sense. I ask for help.
I just test it with Elementor Pro and cannot find any issue.
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Update to houzez v2.5.2 and houzez theme functionality plugin v2.5.2
Hello how can I get default Contact form to sidebar in Property detail? I have default layout, but sidebar is empty. I wanted to put there widget with Contact Form but I dont see that. Only Contact us and other widgets… All settings in Contact form are Enabled. Please help ideally here without support forum. Thank you!
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Hi, how to create a dropdown list in the field of interest in the mortgage calculator?
Hello,
PURCHASED tag is not showing with your name.
So, if your client purchased this theme, then ask him for purchase code and use that to communicate with our support team on our support site.
Click Here for Premium Support
Thanks
After the last update on gmetrix the score is really bad. the total page 19,9mb (before was 1,8) and the total page request it is 295 (before was 105). I use the same plugins and the same host plan.
Try to disable image gallery for grids under Theme Options -> Listings Options -> Gallery
I just used cache plugin and this is result https://tppr.me/f8dTE
Yes, after i disable image gallery for grids the page size & requests are like before. Could you suggest me a cache plugin? In case you dont want to give me a suggestion public, pls DM me. Thanks
We are using Breeze Cache which is recommended on Cloudways hosting.
okay, thanks
Dear Support Team,
Can we integrate the property inquires with hubspot CRM ?
Thank You
Yes
How do I display more than 10 properties on the Half Map page?
Hello About country, state & city, I discovered that they are not dependent. Is there a way where by after adding all countries, states & cities, when a customer select a country, only the states in that country will appear in the state dropdown, and by the time he select a state, only the cities in that state will show.
Is this possible? or is there a plugin I can use?
Thanks
Hi,
Yes, please go to edit the country, state or city you should select the other taxonomy as well to connect them each other: https://ibb.co/ypvRWQ1
Thanks.
i have problem with my footer after add classic wedgite and from elementor and basic one
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
