9418 comments found.
Login does not work.. i put Username and Password, but the circle still running and cant log in..
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
is it possible for user to buy listing without need to login?
Hi,
Thanks for reaching out.
The client must register to buy and pay for the property listings.
Please let me know if you have any further questions or concerns.
Regards
Hi, Is the a way to display the property reference number on the search results page?
Hi,
We are happy to add it for you, please reach out to our support team after renewing your support period, and our team will be glad to add it to the search results page.
Thanks & Regards
When trying to upload images via ‘Submit Property’ from the homepage for logged in users, we get an error ‘Security check failed’. The images we are trying to upload are all within the min size requirements and are all optimized for web – same process as we use for adding properties directly from Easy Real estates.
Hello,
Please reach out to our support team directly at support[at]inspirythemes.com, and our support team will assist you further as we need login credentials to debug this problem.
Thanks & Regards
Thank you I sorted it out!
Submit property error
Hi,
Please read my response to your query here – https://themeforest.net/comments/28099536
Thanks & Regards
Hi,
I am Interested in your Theme, i have a few pre sales questions on the theme:
1. Does the theme offer the Admin the access to all the leads data (details of inquiry by prospect buyers on all properties listed by Agents/Agency or Owner) ?
2. Can OTP verification on mobile field be implemented on all inquiry forms and user registration ? there is a plugin by the name of Digit, is it compatible with the theme ? Link to plugin: https://codecanyon.net/item/digits-wordpress-mobile-number-signup-and-login/19801105?gclid=Cj0KCQjw3IqSBhCoARIsAMBkTb1ZP-tq5Uo2wu_qsgo0q-gqBHCKfWfc4Rg9ThnW_alpl8T8wTaLfc4aAg6-EALw_wcB
3. On the frontend property listing form, does the theme gives option of conditional logic on fields ? As Residential and Commercial Properties have different fields, so it does not make sense to show all fields on both the Categories.
If Not than do you offer customisation service? and what will be the total cost to implement the above changes ?
Waiting for your reply
Regards Gaurav
Hello,
I appreciate your interest in RealHomes.
1. Yes, you can access all the properties and the data.
2. Sorry, this feature is not available yet in RealHomes.
3. This feature is also not a part of RealHomes yet.
Yes, we offer customization services, and you can hire us to get the above features added.
Thanks & Regards
Hi,
Thanks for your reply, can you please share the cost for customisation?
Waiting for your reply
Regards Gaurav
Hi Gaurav,
Our team is already communicating with you on this via direct email.
Thanks & Regards
Hello, in the documentation under “Initial Elementor Settings” step two says “In this same section, click on Styles and check the Content Width is set to 1240.” In the same section there i not a content with place to set something! where is that thing? thanks in advance.
Hi,
There is no need to do this step in the latest version of Elementor. The documentation will also be updated in the next 24 hours. I appreciate you for highlighting it.
Thanks & Regards
optim
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hi, Im using WPML with two languages. But is saw, each property has two differents property ID’s. How can we have just one property ID number for each property.
Hello,
Thanks for reaching out to us.
The WPML creates the translated posts as separate posts, and that’s why we can’t separately assign the same ID to each property.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Hi, I want to know if this theme has dashboard for agencies, in other words if I can login as agency and see, modify the properties and agents of the agency
Hi,
Thanks for reaching out to us.
Yes, RealHomes has a dashboard where users can see, modify and delete their properties. However, we are improving the user dashboard, so in the future update, we will allow the agencies to access the properties of their agents and take necessary actions.
Please let me know if you have any other questions or concerns.
Regards
Hi,
I am interested in the booking feature. The description says it works with woocommerce payments. i’d like to know if you are referring to only https://woocommerce.com/pt-br/payments/ plugin or if the theme can support any payment gateway I install in the woocommerce.. Thank you!
Hello,
Thanks for your interest in RealHomes.
Yes, the RealHomes theme is compatible with any payment method of WooCommerce.
Please let me know if you have any further questions or concerns.
Regards
That’s awesome. Thanks for your kind reply.
Hello, I’m trying to go to Item Support but once there it tells me that the purchase code that I put does not exist. I ask you here: Is it possible for the administrator to manually add reservations to the calendars? At the moment, the client does not want to do bookings through the web, only for users to contact him. But he wants to be able to see the availability of each property. It’s possible? Thank You!
Hi,
You can’t add the bookings from the back-end. However, you can add a custom contact form for users to contact you instead of booking the property,
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Hello, how do I change the default image of the featured property, if no featured photo of the property is placed? There is currently a gray image.
Thanks
Hi,
Please navigate to Dashboard → Real Homes → Customize Settings → Misc and select an image for Place Holder Image [ https://jmp.sh/mZQl4ym ].
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
There’s Warnings when inspecting RealHomes Theme Demo Site and my site when using the Chrome Browser DevTools.
If you view the ‘Console’ Tab it shows the warnings below. Can you fix this in the next update?? When clicking on the link to the files an error page shows up.
DevTools failed to load source map: Could not load content for https://modern.b-cdn.net/wp-content/themes/realhomes/common/css/frontend-styles.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load source map: Could not load content for https://modern.b-cdn.net/wp-content/themes/realhomes/assets/modern/styles/css/main.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load source map: Could not load content for https://modern.b-cdn.net/wp-content/themes/realhomes/common/css/elementor-styles.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Hi,
Thank you for highlighting this, these are only the warnings due to the CDN but we will fix them.
Regards
These 3 warnings show up on my site as well. I don’t have a CDN setup. Thanks in advance for fixing them.
Hello i need a theme that can be use for some individual real states websites. Is that okay or i must only use the theme in one installation?
Hi,
You can only use it on a single domain with a Regular License. Please consider buying the Extended License for multiple domains, OR you can buy one Regular License for each domain.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Took over old site with RH Version 3.6 When I update Wordpress Version to latest Site goes black?
Hi,
Please ensure that you update the theme and all of its core plugins to their latest version to resolve this problem. You can also consult this guide to properly perform the update process.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Hello, Is it possible to add the calendar availability to the single property demos home page similar to other demos but only for the one house?
By this I mean to show the search on home page of single property page and also show what days are booked/available in calendar view
Hi,
The Availability Calendar is only available for the property details page, and you can’t use it on the home page or any other page.
Please let me know if you have any further questions or concerns.
Thanks & Regards
Dear support team. there is a problem with the search bar when i choose to use the dropdown menu for the “location” field. It doesnt show me results. If i use the “auto fill” it shows result.
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Dear Support Team,
Can we integrate the property inquires with hubspot CRM ?
Thank You
Hi,
We have not tested the RealHomes with Hubspot CRM, so it may not work with it.
Please let me know if you have any further questions or concerns.
Thanks & Regards
hello, is it possible to set these two features? 1) The owner pays to advertise their rental house, but without indicating an availability calendar. That is, I am interested that the announcement is without availability calendar, with the possibility for the user to contact only the owner to request availability, without a search for dates on the site … 2) Furthermore, the advertisement remains visible for a period established by the package purchased by the owner (eg: 30 days). At the end of the period, the ad disappears from the site, but remains available on the dashboard of the owner who can choose to pay to publish it again THANK YOU
Hi,
Yes, it is possible. You can publish the property without an availability calendar using a custom Booking Form that will not let the user book the property. Instead, it will allow the user to contact the property owner directly.
You can use any third-party form plugin like Contact Form 7 or similar to create a custom booking form and then add it to the sidebar of the property details page.
The Inspiry Membership plugin works in the same manner as you have mentioned. It allows you to offer multiple membership packages to the users, and when the package is expired, the property will be unpublished, and it will remain in the user’s dashboard for the property owner only.
Please let me know if you have any further questions or concerns.
Thanks & Regards
Ok, and the same user can buy multiple packages? So I can set a package to publish single property
Hi,
Yes, same user can opt for one package multiple times
Thanks & Regards