1294 comments found.
Hi, Is it possible to create custom drop-down field with options like (variants, or sub-selection options)? Like if a user opens Spider-Man Mobile Case he can select mobile brand from drop-down than select model of that brand from drop-down?
It allows you add the dropdown for product options. Thank you!
Is there any guide on this available? Because I wasn’t able to find anything on this in documentations.
Please refer this doc: https://help.the4.co/docs/product-page/configure-variant-on-the-product-page/
Will I be able to offer gift cards like this using this template? example https://preserve.nature.org/page/80429/donate/1
Thank you for asking the question but the theme has no such feature. Only option for gift wrap like this: https://tppr.me/cni6P
Hi, Is it possible to change the sorting of the searchresults page? We want to configure a different sort option for this page.
Sorry there is no option for this!
What is the difference between Kalles and Gecko 5.0?
Hi, the Kalles theme supports SO 2.0 and another thing is design, Gecko focus on classic design and Kalles focus to modern design. Thank you!
Hi, I want to buy your template. Does your template provide Bulk Discount feature? For example: Single item price $5 No of items 2 price $9 No of items 5 price $20
Please let me know
Thanks
The theme has no such feature but you can use default discount of Shopify with Buy x get y option or find a app or this feature. Thank you!
Hi. I am having an error updating the theme. Error: Invalid value for type in block. Why do I need to pay $60usd again in order to get help????
Hi there!
1.Please note that support package is not lifetime, you have 6months support after buying the theme, during that time if there is any problem while using the theme you can use our support system and we are ready to help.
2.Regarding the update theme issue, If you use the Kalles 2.7.4 and earlier you can’t update theme to 3.x because the core of theme for Shopify 2.0 is completely different, entire file structure changed so need to do the work on the whole theme again.
Thanks!
Hello Guys, still ticket number #98211 pending can you help pls?
We are off on Saturdays and Sundays. Our team will answer you soon. Thank you!
Does this free provide a free 30 day trial so i can play with it to verify if this theme is best for me
Sorry we don’t offer a free trial. Please check our demo site carefully before buying.
Kind regards!
With The group product feature. do you have the option to pick any 2/3 product from a list and provide a discount .
The theme has no such feature but i think you can use Shopify discount with Buy X items, get Y item free option.
How do I enable the Shopify default editor, as everyone knows this does not work properly in the Kalles theme and takes intervention to make the formatting right. For example if I apply h3 tags or paragraph lines spacing all you get is a block of grey text with the formatting not reflected. I know this has to be set in the liquid code area can you send me the fix for this thanks. To be honest I am not sure why this is set up this way in the first place, its hardly to do with styling as having complete control of the default Shopify editor for product descriptions supports styling. Hope this could be area can be enabled in future releases. Thanks.
What page do you need the Shopify editor to apply to? Please update your question at https://support.the4.co/ Our team will take a look and assist you accordingly. Thank you!
That would be the default product detail page.
Please help me open a ticket at support system so we can help. Thank you 
I opened a support ticket but just wondering why I need support to have the Shopify default editor working to format descriptions? this should not be interfered with in my opinion, anyone who buys a Kalles theme should be able to use the default Shopify editor fully and be able to format text, add line spacing, paragraph spacing, and H tags, I find it strange that this is not functional and needs intervention to get working for the product descriptions.
Where do you want to show the content with HTML format? A screenshot could be useful. Thanks!
simply on the product description is all I need and to be able to add paragraph spacing, a very simple request just want to be able to use the Shopify default editor. No need for screenshots or lengthy support queries. Even something as simple as bolding text for the product description does not work. I got a message to say use the meta field editor by downloading the Metafiled Guru app! Why should I have to do this, download a third-party app and then look at videos on how to use to override the fact that the Kalles theme has disabled the Shopify default editor for product description. I think its ridiculous, plus having to ask shop owners to try and use this is crazy. No business ower has the time or patience to go learning how to use meta fields to simply be able to use get what the Shopify editor can do in seconds.
What i want to know is short description or description tab? If it is short description then we do not allow to use format in short description to avoid the destroy HTML structure. You will have to add the HTML contents via metafields option. Thank you!
Yes its the product description! so simply put if a customer wants to bold text add a line spacing very basic simple stuff then the Kalles theme wont allow this. Unless they go through another method metafields. That’s a big negative.
Please note that in the short description we do not allow the use of formatting because when you write the content in HTML (as it is), and we use liquid to reduce the word count, it will break the HTML structure and make the page web error. It isn’t a bug. We have solution to have both HTML and non-HTML options available for manipulation by user. Please check this document: https://help.the4.co/docs/product-page/configure-metafield-on-kalles-3-x-supported-os-2-0/#3-product-metafield-short-description
Hi Team,
There is a seach icon on the header, can I add ‘Search’ text before the search icon. Thanks.
Please open a ticket at https://support.the4.co/ Our team will help you.
Hi,
Is there an option to change the sorting on the search results in Kalles?
Sorry there is no such option. If you need any further help/assistance please use our support system: https://support.the4.co/ Thank you!
Hi,
Where can we change the look of the wishlist page? There is no page template where we can select this page, the same as the default collection page or a product page.
Please click the wishlist icon on header to open the wishlist template: https://tppr.me/Ow0UD
Does This Theme Have The Option To Provide Free Gift if order is over a certain value. Automatically.
Theme has no such feature but it works well with Shopify discount. You can create automatic discount with Buy X get Y option or find an app for this. Regards!
How to remove Breadcrumbs from product pages?
I answered you in the previous message. Let me repeat that
You can do it here: https://tppr.me/kYj5W
Hello,
I’m going to create a new Shopify store, this store will support English (LTR) and Arabic (RTL) languages. This store will have tech/electronic products, like PS5 controller, iPhone screen protector, etc. Also, this store will be a drop shipping store, I will get the products from AliExpress using Oberlo.
Which theme should I go with? Which one from the below list is the best theme for me?
1- https://themeforest.net/item/kalles-clean-versatile-shopify-theme/26320622
2- https://themeforest.net/item/gecko-responsive-shopify-theme/21398578
3- https://themeforest.net/item/molla-multipurpose-responsive-shopify-theme/24901908
Another question, the above themes only supports manual translation to Arabic, right?
Note that, I need the best theme from the above list which will serve me and my customers now and in the far future.
Another more question xD, can I use the theme for more than one store?
Thanks.
Hi, thank you for asking us all these questions.
1.You should buy Kalles theme, this is our best theme and especially it supports SO 2.0.
2.The theme is compatible with most Shopify translate apps. So you can translate your store via app.
3.You can only use one license for one store.
Hope this helps answer your question
Hi,
In the search settings you have the option Unavailable products. This is working perfect for the searchpage. We are looking for this option for the collection settings but can’t find this.
Can you add this as option or explain how we can get the same result on the collection pages? We don’t want to show sold oud products but do sell products that are currently not in stock, so we can’t use Inventory stock > 0 in the collection settings.
I see what you wish but this is Shopify’s limitation for the theme, We cannot interfere more on collection page. I recommend you try this app because it will support many features to help you intervene more deeply and meet your needs: https://apps.shopify.com/flash-search Hope it helps
Thanks for your quick reply. All those apps are very bad compared to pagespeed score so those are no option for us. Is there not a solution that doesn’t affect pagespeedscore?
Hi guys. My support as expired but I could really use a hand quickly. Today, the tag filters for my blog stopped working. So, let’s say I click on a tag such as “interviews”...when I do this, no content will load and only the 3 dots appears. If I refresh again, the content appears. Maybe something went wrong while I was editing…do you have any idea what this issue might be? Thanks so much!
This error doesn’t happen on original theme so i’m not sure what caused it, if you edit any theme files please rollback before editing to check it. If it still doesn’t work please renew support and update the issue on our support system. Our dev team will check it more deeply for you. Kind regards!
hello, just want to know is it possible show the exactly color when I select a color in filter? for example, when i select color BLACK, it’ll show all product with black and show the black product image at the same time? thank you so much.
Yes you ca do that. Please follow this document: https://help.the4.co/docs/theme-settings/group-variants-image/
How do I remove Breadcrumb from my product page.
You can do it here: https://tppr.me/kYj5W
Hello. Do we have any estimated time for Kalles 4.0?
We are trying to release in this month
