217 comments found.
Did someone found the solution to the double spacing between paragraphs? No CSS codes seem to work
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
How do we improve the sound quality? The sound is not as good when played through your included player.
Hi,
Thank you for purchasing.
We will look for the solution and will release the update soon.
Hi!
I imported the demo… but doesn’t work the “Discography” section… doesn’t scrooll the albums and the click in the cover of album doesn’t do nothing
Help!
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I bought the template.. I have submitted a ticket and gotten no response. Seems that there is an JS error on the home page. Some of the sliders are not showing the content. Ticket: #2971250
Hi,
Thank you for purchasing.
We replied your ticket. Could you please continue there. Thank you for your patience.
Great customer support! Thank you!
Ok super Frontend work but. 1) When install Polylang there are a conflict and some features bugs appear 2) The theme is not ready to start, beacause I need to buy Elementor PRO to resolve problems with the conflict mentioned at point 1 I’ve lost 49$ of budget only for that problem 3) In the vertical slider used in the theme there are another conflict (the designer has forgotten z-index in the buttons i’m luky only because i know CSS). Thanks for all. Amazing experience in the first 2 days but then… 
Bye.
Hi,
Thank you for purchasing.
1. We have already tested and we are very sure that our theme is working with PolyLang plugin.
The common PolyLang issue happened because when you create a new language from the setting. You haven’t translate all custom post types including header, footer etc. So some part of your website isn’t visible in certain language (because PolyLang couldn’t translated posts).
This is a common user mistake which can solve easily. If you could open a ticket for us here https://themegoods.ticksy.com/ we can create an example for you.
2. Our theme is not required Elementor pro at all. In fact, all our demo sites you saw be fore you purchase are created using basic version of Elementor as well.
3. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi,
I like how this template looks and thinking about its purchasing.
But before that I have a question.
During a developming of website I always firstly do a website as draft on a testing domain. And then I’m transfering this website (data) on a working domain and launching it.
Questions: 1. In this case your 1-License allows me to use firstly for testing domain and then for working one? 2. Will not be any issues with speed on website on a working domain then? I’m afraid that website will slow down. 3. Will website work well on mobile phones? Is there good adaptation?
Thanks.
Hi,
Thank you for your interest.
1. Yes of course you can. When you purchased the theme. Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration there.
2. It should be the same for any domain you are using.
3. Yes our theme works fine with mobile devices and you can customise page elements responsively as well.
Hey – was there an update that wasn’t sent out? The discography overflow widget just stopped working out of nowhere and I can’t do anything to fix it
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello ThemeGoods
I am interested in purchasing your template and especially this one from Jonas Hopeman. That whole homepage with his name, can it be changed with a different name? Or where can I find such a plugin where I can create one? thank you very much for your help
Hi,
Thank you for your interest.
Yes of coruse you can change it to yours using theme options and Elementor page builder.
hello sir how are you … is this them support RTL ?
Hi,
Thank you for your interest.
Technically all our demo pages are using Elementor which you can change element alignment to support RTL language from Elementor.
For other parts, you can use this plugin https://wordpress.org/plugins/wp-rtl/ to support RTL languages.
What is the recommended size for feature images in blogs? Thanks
Hi,
Thank you for purchasing.
We recommended image at least 1024px of width.
I want to Use One Click Demo Import to import demo data, and I installed all recommended plugins, but I got the “Import Failed Whoops, there was a problem importing your content.” Error: error (0) on the pages. Please help me.
Please login with your purchased account so we can continue providing support for you.
I love your theme, easy to work and beautiful BUT I can’t stand anymore the scrolling fail on mobile devices – it takes ages and huge effort to scroll down on my home page and blog page, seems like it is stuck, what’s a matter?? And of course, my support license has ended but I’m hoping for some humane empathy and help?
Hi,
Thank you for purchasing.
We are looking for the solution and will release the update soon. Thank you for your patience.
I keep getting this while trying to update the “Musico Theme Elements for Elementor” plugin from current version 1.9 to 2.2:
“Downloading update from https://assets.themegoods.com/plugins/musico-elementor/musico-elementor-v2.3.zip…
Download failed. A valid URL was not provided.”
Is this some sort of bug? Any advice? Thanks! 
Hi,
Thank you for purchasing.
Could you please provide WordPress account using contact form on this page https://themeforest.net/user/ThemeGoods
We will check the issue for you.
I purchased this template a few years ago and I’m so frustrated with it and had to stop using it but would like to revise using it again.. Here are a few things I need help with that seam to be impossible to edit.
- I want to be able to have the logo float to the far left and the menu items to float far right??
- You can’t change the space between each menu item- how is this done I can’t hide the option in the setting anywhere.
- My logo is white, the background color behind the menu is set to black and transitions to white—I want it to transition to black and I know how to do that but the problem here is when I change the transition to black the member login settings are set to black wasweld on transition and when I change it to white it also changes the color of the font on all pages/blogs check pages.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I can’t submit a ticket because my purchases code has expired as I bought the theme a few years and never have a chance to complete the setup because of the things I mentioned above.. I’m not about to pay $29 for this support. I guess I have no other options but to trash this theme and buy from another creator if I can get the help I’m seeking.
this really has a nice theme want to get one immediately for my music blog https://corejamz.com/ i hope it works really well
Hi,
Thank you for your interest.
Looking forward to work with you soon. Thank you very much.
Hey Guys Quick question how can I move the hamburger button to the left and make it a little larger. Thanks
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, how can I update the theme to the latest version, 2.8?
Hi,
Thank you for purchasing.
Here is detailed instruction about how to update the theme https://docs.themegoods.com/docs/musico/getting-started/how-to-update-the-theme/
Hi,
when we follow the Installation , we can’t find Required Plugins -> ””Musico Theme Elements for Elementor”” – Add theme’s custom widgets to Elementor page builder.
where can we download ?
Hi,
Thank you for purchasing.
Could you please register you purchase via Theme Setting > Registration first. Here is detailed instruction https://docs.themegoods.com/docs/musico/getting-started/register-your-purchase-using-token-key/
Then you should be able to install all premium plugins.
Hi. Have problems with the instagram logo linking- when i inset this link-https://www.instagram.com/musikbookeriet.dk/ i will nok work, and changes the link to: https://www.instagram.com/musikbookeriet.dk/%20
Hi,
Thank you for purchasing.
Please remove an example space after your Instagram username setting.
Can we provide Download some Tracks after buying that theme?
Hi,
Thank you for interesting.
Yes of course you can do that. You can upload track file to WordPress media library.
You have a player in your side can we add download button on all players?
You can’t add link within the player. However you can add it next, above or below the player.
