105 comments found.
Hai author,
I love you template, is clean and super fast. I got one small problem, I wanted the brand list is close to each other but I dont see an option make it closer in between columns on brand logo section. How I can make it happen?
And I try to post through support, but is not working. It took forever to retrieve my purchase code.
Thanks.
Hi there,
Thank you for contacting us.
Please create a support ticket here http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you
your support site is not working now, i cant reply to ticket. please check.
Hi there,
We have encountered a server-related issue and we’re working on resolving it.
Hopefully, this will be resolved very soon.
Thank you for your patience.
Thank you Rafekul
i can’t install demo site, when i try installation there is Reason: 403 – Forbidden error. i’ve sent ticket. please check.
Hi there,
We have replied to your ticket. Please check your ticket.
Thank you
I like your theme very much, how do you think it will be on my site? https://isbul.gen.tr
Hi there, We can see your site is like a blogging site.
So you can see our blog theme: https://themeforest.net/item/blogar-blog-magazine-wordpress-theme/30583777?s_rank=3
Thank you
DEMO Offline??
Hi there,
Thank you for informing us.
Demo preview is now available.
Thank you
Greetings,
I am finishing up a site with the Abstakt theme and cannot change the top navigation link text color. There seems to be a place in the customizer but it never changes. How would I make this happen? It is the last little part I need to fix. Please advise asap!
Thank you in advance!
James P. Williams
Hi there,
Please create a support ticket here: http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you
I want to buy the theme, but when I click in the live demo, I get a message that the website is infected: oops! We just saved you from an infected website Infected URL: https://preview.themeforest.net/item/abstrak-creative-agency-wordpress-theme/full_screen_preview/34659848 Threat: HTML:Iframe-inf [Susp]
Is this true or an error of my antivirus?
Hi there,
Thank you for contacting us.
We do not encounter any such problems on our site.
We think these issues created your antivirus.
Thank you
Hello, with your theme can I use the theme buttons, titles, counter, etc separately? I purchased a theme a few days ago but everything just comes like a whole section, not customizable at all
Hi there,
Thank you for contacting us.
Yes, you can use those components separately. Please see the screenshot for better understanding: https://prnt.sc/3_BoJSlVLFD9
For any other queries please create a support ticket here: http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you
Rafekul
Hello,
Is WPML Plugin supported to translate this theme ? or should i use another plugin ?
Thanks
Hi there,
Yes, WPML supported.
If you have any styling issues, please contact our customer support center: http://support.axilthemes.com/support/login
Thank you
Hey!
We ran a test on page speed insights and these are the results we have got:
45 on Mobile 61 on desktop
https://pagespeed.web.dev/report?url=https%3A%2F%2Faxilthemes.com%2Fthemes%2Fabstrak%2Fcorporate-agency%2FDo you think it could be around 80 on mobile & 90 on desktop?
Hi there,
Thank you for contacting us.
Yes, We think it’s possible. You need to use a best caching plugin like: WP Rocket.
We are currently working on improvement in our theme page speed.
Thank you.
The theme is beautiful, well done and well coded, but a whole part has been reworked graphically to make it “pixel perfect”. I had to rewrite 400 lines of CSS to have something really qualitative. In addition, the integration of the theme to WooCommerce is really reworked in the next updates because the payment method choice buttons, for example, are absolutely not designed.
Hi there,
Please create a support ticket here: http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you
Hello! I like the theme and I want to buy it, but it doesn’t work on wordpress 5.9, do you plan to update it soon? Thanks!
Hi there,
This theme works very well with WordPress 5.9. You can buy it without hesitation. We have not changed the options and changed the log yet. We will update it as soon as possible.
Thank you
Hello,
Can you answer my ticket 6759 ?
Thank you,
Hi there,
We have replied to your ticket. Please check your ticket.
Thank you
You should definitely delete the part “Fully customizable” from your description. I just purchased this yesterday and I would like my money to be refunded. Thanks.
Hi there,
Please create a support ticket here: http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you
I really like the design of this theme
I’m interested in buying, but I’m still confused about considering the speed of the theme in the future.
Because for now website speed is the main factor.
I see that a lot of external resources are needed, how do I fix it?
Thank you in advance
Hi there,
We appreciate your opinion. We are currently working on improvement in our theme page speed.
Thank you.
hey, amazing theme, thank you! do you have in plan add dashboard for users? Login/Registration page, and there they can get coupons, get discout for next order adt so on, like this https://facit-modern.omtankestudio.com/
Hello, could some one answer? Thank you
Hi there,
Thank you for contacting us.
At this moment we have no plans to add a front-end dashboard. Because we don’t think it’s really necessary. This is a WordPress theme so users will be able to customize and edit their profile from the WordPress dashboard.
Thank you
Rafekul
Caused by Axil Elements plugin
Hi there,
Thank you for contacting us.
We have already solved the issues and update our plugin. You need to update our Axil Elements plugin.
To do that please delete and reinstall “Axil Elements” plugin.
or
Please create a support ticket here http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you
Just so everyone knows, you said you fixed it but your support has no knowledge of it.
Just so everyone knows, they fixed it swiftly, thanks 
Hi there,
You are welcome And thank you so much for letting everyone know.
Thank you Rafekul
Hello, please reply my ticket
Hello, I still haven’t gotten any response. Please what is going on with the theme? As my project is stalling because I can’t use the theme.
Hi there,
I can see that your support reply was given 11 hours ago. Please check your ticket.
Note: Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, Please use the support center and our team will be happy to assist you.
Also, please, note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue and understand that our average response time is around 24 hours.
Thank you
Thank you much for the support!
You are welcome And thank you so much for your awesome feedback
Please reply my ticket.
Hi there,
We have replied to your ticket. Please check your ticket.
Thank you
Thank you much for the support!
rtl?
Hi there,
Thank you for contacting us.
Yes, We have added the RTL version.
Click here to see the RTL demo: https://axilthemes.com/themes/abstrak-rtl/
Thank you
Rafekul
