Hello

Thanks for your patience, we normally answer within 12 hours of the posting of the query but this time we are late and we apologize for it. Here is the answer for your query, Please add the provided code in the customizer > additional CSS for changing the size of the inner pages banner.

#lifeline2_banner .pt-70 {
    padding-top:6rem;
}
#lifeline2_banner .pb-50 {
    padding-bottom:6rem;
}

Please submit the ticket on https://webinane.ticksy.com in case of any assistance, if you do feel difficulty in applying this code, please feel free to contact us and we will do this for you.

Best Regards, Webinane Team

Please wait for a day or two, we are launching a new version of the theme that will be compatible with latest WordPress version and other latest softwares. But please make sure that you are using Php 8.0 on your server to run our theme because we don’t support older version of Php. Thanks and Regards. Still if you face any problem which is solvable by our team than please submit a ticket at https://webinane.ticksy.com after extending your support license. Thanks

Perfect. Thx

hello

thanks a lot for your interest in our product and sorry for the late response. the above shown functionality is not present in our donation system but we will add it in our theme after your purchase. Secondly yes our donation plugin is compatible with RazorPay payment gateway which is our premium extension of Lifeline Donation Pro. Let us know if you have further queries.

Regards

Hello Thanks for your purchase, please submit a ticket at https://webinane.ticksy.com and our team will help you overcome this issue within next 24 hours. Thanks and Regards

Also I purchased the theme because of the paystack payment gateway which is currently not available on my dashboard.

When I try to save the lifeline2_option I get a 403 error

Thanks a lot for your purchase. Please send an email at support@webinane.com and our team will help you overcome this issue. Please don’t forget to send ftp and wp-admin information. We will reply within 12 hours. Thanks for your cooperation.

Please retry it now, it will work fine. There was some problem with the server which now has been solved. Sorry for the inconvenience. Let us know if you need further assistance.

All i need is an explanation and not paying for another support, i found help in a community though and it was the upload file size that was the issue, but then now your Lifeline 2 plugin says i should update it, after doing so, i still see this message ‘Installed But Not Activated, Requires Update’, and its a core plugin that needs to be updated, and i am using the latest lifeline wordpress theme, so why is that please

This is your right to get the updates from us but if you will face any problem which need assistance from our support team than you will need to login and create a ticket. If you need the help from our experts you will have to create a ticket and extend the support license. If you don’t need assistance then there is no need for it. Thanks and Regards

No, what you should do is update the theme if need be and let us go through less hassle of extending support and additional cost for a minor issue

Thanks for contacting us. A support license is valid for six months and it needs to be renewed after this expiration. The prices are given on the official page of this item in themeforest.net and these prices are fixed. We can’t reduce it without reducing the cost of the theme. Therefore you will have to pay the price mentioned on the price box. We sorry we would have given you a favour if possible. Thanks and Regards

Thanks for your interest, regarding the new payment gateway we have already answered this on live chat and email address. Sorry for a little delayed response. Best Regards

We don’t have such experience but we will surely provide you assistance. Can you please tell me which version of the theme you have installed? Also tell us which version of WordPress you are working on? Thanks

Yes you can configure it with PayPal standard. I’d you need our assistance please submit a ticket at https://webinane.ticksy.com

Hello

Sorry for delayed response. Were you able to submit the ticket. If not please send an email at support@webinane.com

Thanks

Hello

Thanks for your interest in our product, if you will purchase this theme, we will add this functionality for you within 24 hours.

Regards

Hello

If you have any issue regarding the installation process that might be because of some server-related issues as well. Every theme needs some changes in the files of the server for perfect installation and the new version of Php so we will check the issue you are facing on the server and give you the solution of it. If you want me to give you a replacement for the theme this is not possible for us because the Author of Avada is a different company and we are not the owner of it. Please submit a ticket at https://webinane.ticksy.com and get your issues resolved.

Thanks and Regards

Hi,

Thank you for your reply. My support has expired so it is not allowing me to submit a ticket. If you can help me to install this theme please do let me know I am waiting for your reply. Once again thank you for your support and help.

Thanks & Regards Jandarpan

The simple way is to renew the license and submit a ticket so that we can start the import process and get it done for you within few hours and without wasting your time. Thanks

We already guided you after a series of comments in the comment area of Lifeline theme. Same applies here. Thanks

I already purchased the theme now please give me the link of stripe and square payment gateway. Thank you

Please send your purchase code to support@webinane.com and we will guide you further about it. Thanks

Hello

This is a technical question which needs to be diagnosed on your website. So please submit a ticket at https://webinane.ticksy.com so that we can diagnose and fix it. Please don’t forget to send ftp and wp-admin information in the ticket.

Thanks and Regards

public_html/wp-content/plugins/revslider/admin/includes/plugin-update.class.php on line 2976 public_html/wp-content/plugins/revslider/admin/includes/plugin-update.class.php on line 2976 wp-content/plugins/revslider/includes/external-sources.class.php on line 68 wp-content/plugins/revslider/includes/external-sources.class.php on line 85 wp-content/plugins/revslider/includes/external-sources.class.php on line 1367 wp-content/themes/lifeline2/functions.php on line 49 wp-content/themes/lifeline2/webinane_import/includes/class-merlin-logger.php on line 194 Each time need deactivate and activate the revolution slider

Hello

When we will upload a new version of Lifeline2 on Themeforest.net, all of the buyers get an email about the new update. We make the theme compatible with the latest versions of Premium and Free plugins and attach the latest versions of those plugins in the theme. You need to install the theme and update all the plugins at the same time. If you will update the plugin before the launch of new update of our theme, you will not be able to do it because we provided updated versions in our themes. If you need to know something else, please contact our team at https://webinane.ticksy.com.

Best Regards

Thanks for contacting us, yes surely we will help and we are here for your help. Please submit a ticket at https://webinane.ticksy.com so that you can contact the expert directly. I have directed the team to reply you as quick as possible.

Best Regards

Thank you, I submitted a ticket at the same time as the above comment.

Hello,

Most of the demos use a specific theme when we import the demo. The code of the theme is only used for the demo that we have installed on the site. So you can’t import all demos on the same site but if you want for testing then you will have to set up the Multisite Version of WordPress.

You can read the following article to set up the multisite on WordPress. https://multilingualpress.org/docs/how-to-install-wordpress-multisite/ Through this way you will be able to install all the demos easily.

Let us know if you need further assistance. Thanks and Regards Webinane Team

Apologies just seeing that the donation plugin is discounted at $25, does this mean that the $25 gives access to all payment gateways listed? That part is not really clear. If I need Stripe, Paypal and Offline Donations enabled how much do I pay?

Hello

Thanks for showing interest in our item. Let me clarify this, the Lifeline Donation Pro plugin is bundled in this theme and it is fully compatible with our theme and you will need to pay nothing for it with PayPal free for lifetime. For Stripe or any other payment gateway you will need to pay $39 first year ($79 from next year) or $249 for lifetime. Please note that other plugins charges are upto $499 PER YEAR like GiveWP or Charitable. Let me know if you need further information about our product. Best Regards